Senior Product Support Manager
- Location
- Crawley, England, United Kingdom
ground‐network and communication solutions. This is a varied, customer‐facing role spanning pre‐sales technical support, solution development, fault investigation, service improvement and project delivery. You will work closely with customers and cross‐functional teams to resolve complex technical challenges, strengthen service reliability and identify opportunities to enhance … sales technical expertise for requests for proposal, pricing exercises and customer solution design. Develop practical technical solutions that address customer requirements and support successful project delivery. Investigate service faults, identify root causes and help implement effective corrective and preventative actions. Analyse operational and service-performance data, identify anomalies ...