19 of 19 Remote Service Desk Engineer Jobs

Required : Active Directory Windows Server Networking Troubleshooting Remote support tools EntraID Microsoft 365 ITIL Framework Backup Solutions Firewall Configuration VoIP Systems Job Title and Location Job Title: 2nd Line Engineer - Managed Services Provider (MSP) Location: London, UK (1 day home working per week after probation) Salary: £30k to £40k incl Performance related bonus + benefits About Us At Support … Tree, we provide IT support and security solutions to the financial services and other sectors across London. Our commitment to excellent service and proactive support has earned us a reputation as a trusted MSP. We pride ourselves on our team values of growth, care, humility, and teamwork. We are seeking a skilled 2nd Line Engineer to join our … dedicated and collaborative team as we continue to expand. The Role As a 2nd Line Engineer, you will play a critical role in providing reactive support and technical expertise, ensuring our clients receive exceptional service during challenging situations. You will work in a dynamic environment that demands strong communication skills, technical aptitude, and the ability to manage high More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful … candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City … and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets. More ❯

employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or … navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and More ❯

working as a Recruitment Agency on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a service desk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents and problems are dealt with … our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the service desk to improve first-time fix resolution times. Communicate clearly, effectively, and in a timely manner with all customers. Create and maintain accurate … documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. Azure knowledge, in that you have supported Azure and other Microsoft technology. Skills 2 nd line experience or minimum 3 years More ❯

Microsoft Solutions Engineer (2ndLine Service Desk Engineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts … reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their career within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role … offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check . More ❯

international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. Main Purpose of Role: The Service Desk Engineer will work as part of the Service Desk providing a first point of contact to all IVC IT users. Our Service Desk Engineers provide a high standard of customer service and communication for our head office support team and practices in UK and Ireland. The IT Service Desk supports over 12000 colleagues across 1200 practices and over 400 support staff working in our Support Operations Centre located in Keynsham or working from home. Support is provided from 8.00am … to 6:30pm Monday to Friday with limited out of hours support when required. The Service Desk Engineer will be required to accurately record a detailed description of all tickets taken capturing key information to assist our customers. The aim of the Service Desk is to resolve as many of these tickets as possible and More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across all aspects of IT Support. My client is … customers office for on-site fixes and to build the relationship with the customer. There is plenty of opportunity for you to develop your skills further and progress your Service Desk Career. The working hours for this particular role is Monday to Friday, 9am-6pm with an hour for lunch. There is an opportunity to work from home … Professional, positive, supportive working environment and the opportunity to attend lots of company and charity lead events. Experience/skills/attributes: Minimum two years experience working on a Service Desk Experience of working in an MSP environment is essential Strong experience of working with Azure Cloud including virtual servers Azure Active Directory experience Office 365 Networking and More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across all aspects of IT Support. My client is … customers office for on-site fixes and to build the relationship with the customer. There is plenty of opportunity for you to develop your skills further and progress your Service Desk Career. The working hours for this particular role is Monday to Friday, 9am-6pm with an hour for lunch. There is an opportunity to work from home … Professional, positive, supportive working environment and the opportunity to attend lots of company and charity lead events. Experience/skills/attributes: Minimum two years’ experience working on a Service Desk Experience of working in an MSP environment is essential Strong experience of working with Azure Cloud – including virtual servers Azure Active Directory experience Office 365 Networking and More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to £26,252 Home based position on a 4 on … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … team meetings and carry out your first 6-week training in the office. What youll be getting up to on a day-to-day basis: Reporting into the 247 Service Desk Team Leader, as a 247 Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service Desk Engineer More ❯

we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … meetings and carry out your first 6-week training in the office. What you'll be getting up to on a day-to-day basis: Reporting into the 247 Service Desk Team Leader, as a 247 Service Desk Engineer, you will provide effective technical support to Littlefish's contract customers. The Service Desk Engineer will resolve desktop, laptop, printer, application issues, as well as performing network/server troubleshooting and administration. To be our Service Desk Engineer, you will be able to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLA's. What are we looking for in the More ❯

Our client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior Service Desk Engineer who will be responsible for providing technical support to onsite users. Job Title: Senior Service Desk Engineer Location: Spinningfields, Manchester (Hybrid) Salary: Up to … and holiday allowance! Our client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users. Key Responsibilities: Managing Active DirectoryProviding desktop supportManaging Office 365Troubleshooting network and email issuesTroubleshooting Microsoft applicationsManaging new user and More ❯

people, we would love to hear from you. The role and what you'll be doing on a day-to-day basis: Littlefish is recruiting a 24/7 Service Desk Engineer to join the Service Desk Team. This is a home-based position on a 4 on 4 off shift pattern. You will be … office once a month for team meetings and complete your initial 6-week training in the office. What you'll be doing daily: Reporting to the 24/7 Service Desk Team Leader, you will provide effective technical support to Littlefish's contract customers. Responsibilities include resolving desktop, laptop, printer, and application issues, as well as performing network … with customers and manage technical queries according to Littlefish standards and SLAs. What we are looking for in the successful candidate: Experience in a 1st and 2nd line IT service desk or similar technical role Experience using ITSM case management software Experience using remote support tools for diagnostics and troubleshooting Knowledge of troubleshooting and supporting Windows 10, Office More ❯

Role: Senior IT Engineer Location: Hybrid - Newcastle upon Tyne Salary: £30,000 - £35,000 per annum Are you an experienced IT professional looking to take the next step in your career? We're seeking a Senior IT Engineer to join our growing team and play a key role in developing and enhancing our internal IT operations. This is … a fantastic opportunity to work closely with the Director of IT, drive service improvements, and shape the technology landscape of a dynamic and forward-thinking business. In this hands-on role, you'll be responsible for diagnosing and resolving complex issues, implementing high-quality IT solutions, and ensuring a seamless user experience across the organisation. You'll provide 2nd … track support tickets using an ITSM platform. Troubleshoot and resolve hardware and software issues across Windows and Mac environments. Conduct root cause analysis to prevent issue recurrence and improve service delivery. Carry out regular patching and system hardening to maintain system security and performance. Share expertise with team members and contribute to skills development through mentoring and knowledge sharing. More ❯

Service Desk Engineer - London 3 month contract £350 - £375 p/d (inside IR35) IT department within a leading construction engineering business seeking a proactive and analytical service desk engineer for initial 3 month contract. You'll be based from a central London location - 4 days per week onsite, 1 day working from home. … Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk/management and prioritization of ticket queues. More ❯

Service Desk Engineer - MSP/Managed-Service - CheadleService Desk Engineer - Windows/Office 365Roc Search are currently recruiting for a Service Desk Engineer to join a highly successful team working for a leading Managed-Service Provider based in Cheadle.They are growing rapidly at the moment and bringing a number of … stack (windows, active directory, group policy etc.) Microsoft 365 Basic networking (DNS, DHCP etc.) This is an excellent opportunity for the successful applicant to gain exposure to the Managed-Service industry with great rewards and career progression, with continual professional development and training.Apply now for immediate consideration.As a professional company we gladly welcome applications from persons of any age More ❯

s leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or More ❯

Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team.THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment.Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on More ❯

in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Job Summary: In the role of Service Desk Engineer II, the individual is tasked with overseeing a comprehensive range of responsibilities to ensure efficient transition and onboarding of new builds and clients, as well … and both field and remote migration resources. This role demands a meticulous approach to systems review and quality control across various platforms including NetSuite, Salesforce, Smartsheet, and standard managed service provider technology stack, ensuring seamless integration and operational excellence. The process encapsulates a thorough 90-day review for each client to ensure all services meet the expected standards and … the Managed Services BOH personnel in ensuring client satisfaction, operational efficiency, and the strategic alignment of services with client needs and organizational goals. This role reports to the Senior Service Desk Manager. Essential Job Functions and Responsibilities: Act as main point of contact during life cycle of assigned projects for external clients and internal team members. Schedule and More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯