Field Service Helpdesk Specialist
- Hiring Organisation
- ACS Performance
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £333,000 per annum
helpdesk, service desk, technical support or field service coordination environment. You should have: * Strong diagnostic and problem-solving skills * Excellent customer service and communication skills * Ability to explain technical information clearly to non-technical customers * Experience using ticketing or service management systems * Good general IT skills, including … email and spreadsheets * Strong organisation and prioritisation skills * Ability to coordinate multiple engineers and service requests * Confidence working independently in a remote environment * Ability to collaborate effectively with colleagues across different locations * Right to work in the UK on a permanent, full-time basis DESIRABLE EXPERIENCE Experience ...