Service Delivery Manager
- Location
- Greater London, England, United Kingdom
level updates. Track risks, issues, dependencies, and mitigation plans. Maintain service documentation, processes, and governance frameworks. Support audits and compliance requirements where applicable. Required Skills & Experience 8+ years of experience in Technology Service Delivery, Application Support, or Managed Services. Lead end-to-end project delivery, ensuring scope, timelines, budget … Change Management, Service Governance, and SLA & KPI Management. Experience working with ticketing systems such as Jira, ServiceNow, Zendesk, or similar. Strong stakeholder management and communication skills. Ability to manage multiple priorities in a fast-paced environment. Experience working within Agile and ITIL-based delivery models. Preferred Skills Experience with ...