1 to 19 of 19 Support Manager Jobs with Hybrid or WFH Options

Fleet Aftermarket Support Manager & Team Manager Permanent Up to £45,000 Hybrid (home based and Dunton) MSX International has the job for you! We have exciting new opportunities for a Fleet Aftermarket Support Manager and a Fleet Aftermarket Support Team Manager who thrive … to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket support to Ford's largest customers under the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have … by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving fleet workshops' purchases of Ford parts Additionally, the Fleet Aftermarket Support Manager will: Support fleet sales in delivering speedy resolutions to aftermarket concerns and systemic issues raised by fleet customers. Raise Emerging Concerns more »

Application Support Manager An established Lloyd's Market insurer are looking to hire an Application Support Manager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built … in-house. As the Application Support Manager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to … oversee and support the team when incidents occur and be a pragmatic solutions based operator. Coming from a specialty insurance background you will have an understanding of dealing with internal customers, training and supporting the members of your team. Skills: Internal and external stakeholder management Solutions focused operator. 3rd more »

What if your leadership could transform our IT support team? What if you could lead a team that redefines IT support excellence? What if you were our IT Support Manager? At the IET, making our world a better place starts by creating a better place for … also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What youll be doing As the IT Support Manager, you will lead a dedicated IT Support team within our Technology Department. Managing a team of eight, you will provide direction … delivery. You will analyse performance metrics and feedback to drive continuous service improvements through targeted training, updated policies, and refined procedures. Additionally, you will support ongoing IT projects and spearhead new technological developments. Your team will deliver professional and efficient technical support to all IET colleagues and affiliates more »

Applications Support Manager – Surrey Application Support Manager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced Applications Support Manager to look after a team of Application Engineers. You will be experienced in managing a team and … in the following: - To maintain minimum downtime for critical business applications. Worked within the commercial sector. Work with business SLA's and manage the support engineers to ensure these are met along with external suppliers. Have an understanding of application architecture. To provide ad-hoc development upgrades as required more »

Digital Product Support Manager Location: Hybrid (Hemel Hempstead based with a 50% Office/50% Remote working arrangement) Competitive Salary/Bonus/Bens About the Role We are looking for a Digital Product Support Manager to strengthen our Digital Operations team who provide the vital … triage and fix for a range of digital products and services across Haven. As a Digital Product Support Manager, you will be pivotal in safeguarding the integrity of our digital product and technology offerings. You'll lead a dedicated remote-first, multidisciplinary Product Support Team to ensure … robust support mechanisms are continuously developed. This role requires a dynamic leader who is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your more »

We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers … tailored support and guidance. As the Helpline and Support Manager, you will guide and inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service … to develop their skills and confidence. You will ensure the helpline is always available during opening hours, effectively managing resources to maintain this crucial support service. Creating a positive working environment is key. You will provide emotional support to staff after challenging calls and promote resilience and wellbeing. more »

get the best experience, both through direct assistance and pointing them in the direction of the growing self-service capabilities of the Platform.The Business Support Manager has responsibility for managing the day to day running of a group of Platform Support Analysts, ensuring they deliver an exceptional … support service to all our clients.The role will normally be based in our office in Bishopsgate, London, although at present the team is also working from home. Part-time working remotely can be accommodated. The Support Desk operates on a rota system between 8am and 7pm Monday to … will consider both full-time and part-time applicants.Main DutiesManaging day to day running of helpdeskProviding an escalation-point for clientsContinuous improvement of the support processEnsuring Platform service and incident SLAs are metAssisting the Platform Support Manager with recruitment/Resource planningProvide Structured objectives/Mentoring/ more »

We're looking for an exceptional Sector Support Account Manager to help us make a difference to our planet. As our Sector Support Account Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office … customer and stakeholder relationships within the Environment and Energy sector while delivering profitable revenue through meeting specific customer needs. Your key duties The Sector Support Account Manager key duties are: Responsible for the day-to-day support and queries from customers and stakeholders for the range of … example, on renewal of accounts; agreement of MoUs, Collaboration Agreements and contracts, renegotiating deliverables, and contract variations; and timely invoicing and customer reporting. Provide support to the Business Manager for operational plan management. To be able to work across the Environment and Energy team and be deployed to more »

Knowledge Support Manager London or Milton Keynes Permanent £70,000 - £74,000 Hybrid working Can you shape a newly created role in Knowledge Management , lead change and make it your own? Do you want to be part of a forward focused, digitally diversifying organisation that strives to never … of two Training Subject Matter Experts, you will bring knowledge management to the forefront of what we do, providing a high-quality level of support to our Associates. What's in it for you? Shape and roll out Knowledge Management across the organisation. Strategic influence and impact. Professional and … the full Headspace App and our Employee assistance and wellbeing programmes. What you'll do You'll shape and bring to life the Knowledge Manager role and be responsible for its strategy and embedding across AQA. Developing a single portal to provide associate accounts with task management, system access more »

for continuous improvement and transformational change across a range of our services and approaches and the role of the Strategic Clinical Network is to support this at national, regional and local levels. Main duties of the job Working closely with the Network Manager and National Network Clinical Lead … the Network Support Manager will be responsible for a wide range of duties aimed at ensuring the success and effectiveness of the clinical network. Main duties include: To identify and understand the needs of stakeholders, and provide sound judgement and diplomatic skills, keeping them informed of progress against … and managing any ongoing actions. To manage risks to the work plans and develop contingency plans as and when necessary. To provide line management support to any administrative support staff aligned to the Network. To provide verbal and written reports as requested by NHS Wales Executive, Networks and more »

JOB DESCRIPTION Job Title: Compliance and Business Support Manager Reports to: Co-Founder & CEO Alison Meadows Location: Home working/Cambridge Job Purpose summary: Management of accreditations and certifications such as ISO 27001, NHS DSP Toolkit, and other associated paperwork between organisations and bodies such as NHS Digital more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

Title: Product Support Junior Manager - Visual Display (VD) Location: Chertsey | Hybrid (3 days in office, 2 days WFH) Rate/Salary: based on experience, + benefits & bonus package Main scope of the role: To coordinate all communication, tasks and action points between 16 support teams across Europe. … Collaborate with the wider Product Support team to ensure alignment and awareness of key business updates. Identify technical issues and trends and escalate in a timely fashion. Consolidation, analysis and reporting of issues affecting operation effectiveness and success. What youll need for this role: BSc or equivalent degree in more »

Title: Product Support Junior Manager - Visual Display (VD) Location: Chertsey Hybrid (3 days in office, 2 days WFH) Rate/Salary: based on experience, + benefits & bonus package Main scope of the role: To coordinate all communication, tasks and action points between 16 support teams across Europe. … Collaborate with the wider Product Support team to ensure alignment and awareness of key business update... more »

to 90,000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Job DescriptionWe are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and … the full range of capabilities, and stay informed about new features and competitive solutionsTrain employees on both software and hardware, troubleshoot, and provide technical support when neededDevelop and execute disaster procedures, and maintain data backupsManage information technology and computer systemsIdentify problematic areas and implement strategic solutions in timePreserve assets … information security and control structuresProven working experience as an IT Manager or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsExpertise in data center management and data governanceHands-on experience with computer networks, network administration and network installationQualifications for IT ManagerBachelor's degree more »

developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »

the ideal IT Management role for you! This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression. Their … for instance, but you'll still be part of a forward-thinking environment which continually invests in technology. I'm looking for an IT Manager who knows exactly how to motivate, inspire and get the very best out of their people. This is a brand new role created in … supporting all flavours of Linux, Windows, PC, Mac, Networking (Palo Alto), Configuration Management, Microsoft Teams and Voice. Your team are responsible for product-based support for various market leading enterprise applications that are utilised globally! Your team consists of 9 incredibly talented and capable Engineers (spanning the US and more »

/cultural differences etc are essential for this role). They are seeking someone to provide a wide range of Executive, Administrative and Commercial Support assistance to the Senior Leadership Team. The leadership team comprises the Chief Executive Officer, the Vice Presidents of Sales and Marketing and the Chief more »