Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The TechnicalSupport Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Premier Foods
3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … other sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The TechnicalSupport Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team, working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of More ❯
of experience, skills, and insights together to deliver 360 capabilities to our partners. This is how we make the incredible happen, every day. We are currently looking for a TechnicalSupport Specialist to join a high-impact team supporting innovative industrial water treatment technologies. This hybrid role offers a dynamic mix of hands-on problem-solving, customer support, and collaboration with technical sales and R&D teams across Europe and Africa. What you'll be doing as a TechnicalSupport Specialist: Serve as a first-line technical contact for troubleshooting issues with automated monitoring and control systems. Provide live support to field representatives regarding electro-mechanical systems and standard product configurations. Diagnose … and solve equipment issues involving network connectivity, sensors, and control logic. Use tools such as SAP and internal ticketing systems to manage support cases and track technical resolutions. Advise on pricing, parts availability, and warranty conditions for proprietary industrial products. Collaborate with engineering, product marketing, and R&D teams to improve system performance and reliability. Contribute to process More ❯
Job Title: Applications & TechnicalSupport Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & TechnicalSupport Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line … IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce
Job Title: Applications & TechnicalSupport Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & TechnicalSupport Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line … IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
NFP People
TechnicalSupport Specialist Are you a Technical Specialist with a background of providing second and third-line support This is a great opportunity to join a fun technical team and develop in your career. Position: TechnicalSupport Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … be responding to calls, recording and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society's hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online More ❯
Are you a Service Desk Specialist with a passion for client support? Are you excited about new Microsoft technologies? Do you take responsibility for an excellent customer experience? Then you are our new crew member! Join our dynamic Service Desk team in Managed Cloud Services as the first point of contact for customer inquiries. Together, we ensure our clients … transformation and building modern work environments that foster creativity, collaboration, and great experiences for customers and employees alike. We're looking for a motivated, service-minded individual to provide technical support. Here, you'll find open communication, mutual support, and a culture built on curiosity, credibility, and honesty. Ready to experience the isolutions spirit? How your day will … look like ️ Provide 1st and work with 2nd level support to small and medium-sized enterprise customers primarily through ServiceNow and remote maintenance; phone and e-mail communication are used only occasionally You actively shape the digital future of our customers and make a significant contribution to their stability and satisfaction. Analyse, solve and document user problems directly remote More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
WA Consultants Ltd
Are you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated TechnicalSupport Engineer to join their Customer Support Department. This role offers the chance to make a significant impact by providing advanced technicalsupport to high … street customers, ensuring their technical issues are resolved efficiently and effectively. Benefits: - Professional Growth: Engage in continuous learning and development opportunities to enhance your technical skills and career progression. - Dynamic Work Environment: Join a collaborative and innovative team that values your input and expertise. - Flexibility: Enjoy the balance of an office-based position with occasional out-of-hours … work from home, providing a blend of structure and flexibility. - Impactful Role: Play a crucial role in ensuring customer satisfaction by resolving complex technical issues and contributing to the improvement of products and services. Key Responsibilities: - Deliver technicalsupport to end-users via phone, email, and remote assistance, ensuring a high level of customer service. - Handle escalated More ❯
Rotherham, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Linux TechnicalSupport Engineer – Rotherham/Hybrid £30,000-£37,000 Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux TechnicalSupport Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of … support, administration, and customer service to end users. This represents a chance to gain hands on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact. This is an ideal opportunity for an IT support engineer who is … to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment. Key Responsibilities: · Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu) · Troubleshoot server, storage, application, and networking issues for global clients. · Contribute to hardware/software installations, configurations More ❯
My Client based in Norfolk are currently recruiting for a TechnicalSupport Analyst to join them on an initial 3 month contract which is likely to be extended. This role is a hybrid role 3-4 days on site and is paying £20.75 per hour, Inside IR35. Experience required; Significant involvement in the support of Microsoft server More ❯
Job description Join Our Team as a TechnicalSupport Specialist if you are fluent in one of these languages: Swedish or Norwegian. Are you passionate about solving technical problems and delivering exceptional customer service? Do you thrive in a fast-paced, innovative environment where your expertise makes a real impact? If so, we want you to be … part of our team! At Zahoree Company, we are looking for a TechnicalSupport Specialist to provide outstanding support to our customers and help them navigate technical challenges with ease. If you have a knack for troubleshooting, love technology, and enjoy helping others, this is the role for you! What You'll Do: Troubleshoot and resolve … technical issues for our customers via phone, email, or remote assistance. Install and configure software, hardware, and systems, ensuring smooth functionality. Provide clear, concise communication to help users understand and resolve their issues. Document and maintain detailed records of technical problems and solutions to improve future service. Collaborate with our tech team to escalate more complex issues and More ❯
scaling payment companies worldwide, Triple-A is growing our team. If you're bold, tenacious, and creative, we believe you'd be a perfect match for us! As a Support Engineer, you will be the first line of contact for clients needing technical assistance and will also support operational tasks. Your responsibilities will include troubleshooting technical issues, maintaining operational workflows, and ensuring the smooth execution of transactions. You'll collaborate with different teams to provide comprehensive support that meets the high standards of our clients. This role is ideal for someone who enjoys a blend of technicalsupport and operational tasks. Key Responsibilities: 1. Customer Service - Front Office (Level 1) Handle incoming … timely and professional manner. 2. Customer Service - Back Office (Level 2) Address partner requests as part of the Customer Service function. Respond to complex queries from banking service providers. Support and contribute to monthly reporting activities for partners. Assist and provide cover for the team leader during periods of absence. 3. TechnicalSupport Respond to technicalMore ❯
implementing advanced technology solutions in Engineering & Technology Transformation, AI, Data Science & Analytics, and System Integration & Delivery. We bring strategy to life. The Role: We are in search of a TechnicalSupport Engineer to provide first line technicalsupport to internal staff regarding hardware, software, and application issues whilst assisting in troubleshooting and resolving IT-related problems … IT literacy and awareness. You will work on-site at our client's offices in Amsterdam in the central business district. This is primarily an in-office role. The TechnicalSupport Engineer will be required to possess the following skills/experience: 2+ years experience in first line tech support. As strong passion for IT and eagerness to … written communication skills, with the ability to summaries essential and crucial information An understanding of Microsoft AD, computer hardware, operating systems, networking concepts, Intune and virtualization. Prior experience within technicalsupport Must be able to work with a positive attitude in a fast paced and culturally diverse environment. Ability to handle complex issues and problems. To be considered More ❯
implementing advanced technology solutions in Engineering & Technology Transformation, AI, Data Science & Analytics, and System Integration & Delivery. We bring strategy to life. The Role: We are in search of a TechnicalSupport Engineer to provide first line technicalsupport to internal staff regarding hardware, software, and application issues whilst assisting in troubleshooting and resolving IT-related problems … IT literacy and awareness. You will work on-site at our client's offices in Amsterdam in the central business district. This is primarily an in-office role. The TechnicalSupport Engineer will be required to possess the following skills/experience: 2+ years experience in first line tech support. As strong passion for IT and eagerness to … written communication skills, with the ability to summaries essential and crucial information An understanding of Microsoft AD, computer hardware, operating systems, networking concepts, Intune and virtualization. Prior experience within technicalsupport Must be able to work with a positive attitude in a fast paced and culturally diverse environment. Ability to handle complex issues and problems. To be considered More ❯
We're looking for a Customer Experience Agent (CXA) who combines technical expertise with a passion for delivering exceptional customer service. This role goes beyond traditional Level 1 support. Our CXAs are not just problem-solvers, but customer advocates who ensure every interaction builds trust, reduces friction, and enhances loyalty. As the first line of support, you'll … guide customers through technical issues, certification processes, and product usage while also spotting signs of churn and driving value-led conversations. You'll work cross-functionally with Product, Sales, and Customer Success to ensure a seamless experience. Key Responsibilities Customer Support & Technical Assistance Be the first point of contact for customer and partner queries across chat, email … phone, and video. Provide technicalsupport for Windows, macOS, and mobile systems, including software installations, CE+ processes, and troubleshooting. Host support and enablement calls via Google Meet, Teams, or phone, helping users navigate setup, issues, or certification. Escalate complex or unresolved issues to more senior members of support while maintaining full visibility and communication with the More ❯
media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a TechnicalSupport Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product … and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯
commitment to innovation, our client offers above-average salaries, stock options, and a range of benefits, including opportunities for travel and training in the United States. As a Graduate Support Engineer, you will play a crucial role in our client's UK team, engaging with clients and troubleshooting Network and Hardware Issues. While certifications such as CCNA or JNCIA More ❯
Job Title: Senior TechnicalSupport Engineer Location: Hoofddorp, Netherlands (Hybrid Working) Salary: €80,000 - €90,000 + Benefits Industry: Electronic Security/Surveillance/SaaS Employment Type: Full-Time Permanent About the Company We are a global provider of advanced security solutions, specializing in IP CCTV cameras, video management software (VMS), and cloud-based services (VSaaS). As … we continue our expansion across Europe, we are looking to hire a Senior TechnicalSupport Engineer to join our dynamic team based in Hoofddorp, Netherlands. The Role This is a hybrid position, combining on-site and remote work. You'll be part of our post-sales technical team, supporting customers across the region with: 1st and 2nd … line technicalsupport for hardware and software solutions Managing and maintaining customer relationships through effective troubleshooting and training Setting up and operating a local test lab to validate products and firmware Escalating issues and providing feedback to the global HQ Playing a key role in building and mentoring a growing European technical team Key Responsibilities Diagnose and More ❯
Redditch, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Telxl Limited
This role is suitable for an individual with SaaS experience in a similar role including Customer Support, IT Support, TechnicalSupport, 1 st Line Support, 2 nd Line Support. Location: Hybrid working role - 4 days office based in our Redditch offices (B98 9NR) Salary: Up to £26,000 Enhance your technical knowledge by working … on our inhouse software, gaining hands-on technical experience. Work closely with our developers, QA testers, networking team and more! Take advantage of our TelXLerator scheme giving you an excellent opportunity for development and career progression into teams such as Tech Ops (Networking) and QA. We are currently looking for a TechnicalSupport Analyst to join our … Partner Support team where you will act as the technical point of contact for our partners when their first line support is unable to resolve errors, faults and bugs in our live software. If you are passionate about delivering customer service excellence, this role is for you! You will; Provide support to our customers and communicate More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Ecruit
Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. … the Sales Team and Management to contribute to business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technicalsupport, contributing to product development and documentation, and providing input into … sales materials and pricing. Experience working in a dual-role environment, combining technical responsibilities with some exposure to commercial or cross-functional collaboration, would be highly beneficial. This is an excellent opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Principle
Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript … supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move. Interested or want to know more? Drop More ❯
Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript … supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move. Interested or want to know more? Drop More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Principle
Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript … supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move. Interested or want to know more? Drop More ❯
AI into existing systems, enabling customers to see what's important and change outcomes. About the Position: The Role: We're looking for someone to take ownership of our technicalsupport function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure … our support operation runs smoothly as we grow. This is a hands-on, people-focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support … clients. Make sure we're always covered-whether that means managing an on-call rota or ensuring SLAs are consistently met. Act as the main point of contact between support and other teams-especially Product, Engineering, and Sales-to get customer issues solved quickly and to share feedback that shapes our roadmap. Regularly review our support tools and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Crane Venture Partners
AI into existing systems, enabling customers to see what's important and change outcomes. About the Position: The Role: We're looking for someone to take ownership of our technicalsupport function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure … our support operation runs smoothly as we grow. This is a hands-on, people-focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support … clients. Make sure we're always covered-whether that means managing an on-call rota or ensuring SLAs are consistently met. Act as the main point of contact between support and other teams-especially Product, Engineering, and Sales-to get customer issues solved quickly and to share feedback that shapes our roadmap. Regularly review our support tools and More ❯