Technical Support Jobs in Wales

14 of 14 Technical Support Jobs in Wales

Technical Support Engineer

Brecon, Powys, Wales, United Kingdom
Sanderson Recruitment
Technical Support Engineer Brecon (Hybrid) Up to £35,000 Full UK driving licence is required A long-standing IT Services business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is … seeking a 'cloud first' Technical Support Engineer (primarily focused on the Microsoft platform). Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Technical Support Engineer Key … and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer

Newquay, Cornwall, South West, United Kingdom
HSB Technical Ltd
Position: Technical Support Engineer Job ID: 2394/4 Location: Cornwall Rate/Salary: TBD Benefits: TBD Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of our vacancies. We have … a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring … and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties More ❯
Employment Type: Permanent
Posted:

Technical Support Analyst

Deeside, Clwyd, United Kingdom
Reed Technology
Technical Support Analyst Deeside 26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product support to existing customers To be competent navigating 3rd party web portals and quick to learn technical processes. Site visits to resolve issues when … required. Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communication skills Affective More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 26,750 Annual
Posted:

Technical Support Analyst

Deeside, Cheshire, Clwyd, United Kingdom
Reed Technology
Technical Support Analyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when … required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective More ❯
Employment Type: Permanent
Salary: £25000 - £26750/annum
Posted:

SC Cleared Technical Support Engineer - 6 Month Contract - ASAP

Cardiff, Wales, United Kingdom
Hamilton Barnes
SC Cleared Technical Support Engineer - 6 Month Contract - ASAP We're looking for an experienced SC Cleared Technical Support Engineer to provide hands-on technical support for desktops, laptops, and related hardware/software. The ideal candidate will be confident in troubleshooting, device imaging … and providing both onsite and remote support within a corporate IT environment. Key Details: Location: Feltham/Bristol/Gloucester/Cardiff (5 days per week on-site) Rate: £200 - £300 PD IR35 Status: Inside IR35 Contract Length: 6 months Clearance: Active SC Clearance Start Date: ASAP Key Responsibilities … Provide support for desktops, laptops, printers, and mobile devices Image, configure, and deploy end-user devices Troubleshoot hardware, Windows OS, and common enterprise applications Handle tickets via ServiceNow/Remedy and ensure SLA compliance Support basic network connectivity and VOIP issues Coordinate with vendors for repairs and escalations More ❯
Posted:

Technical Support Team Leader

wrexham, united kingdom
Reed Technology
Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP … candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will guide the team, address technical challenges, and optimise workflows to enhance efficiency and service delivery. Additionally, you will handle complex cases and escalations, ensuring smooth order fulfilment and high … will maintain a high-performance team. Responsibilities * Manage the overall workflow and priorities of the provisioning department. * Monitor team performance and provide coaching or support as needed. * Ensure adherence to company standards, policies, and service-level agreements. * Oversee the day-to-day activities of the Tech Support team More ❯
Posted:

Second line Technical Support (Desktop Migration)

Cardiff
LA International Computer Consultants Ltd
SC Cleared*** Second line Technical Support (Desktop Migration) Cardiff or Bristol or Feltham or Cheltenham or Brockworth (Multiple roles available) 6 Month contract initially, good scope for extension £300 - £350 p/d (Umbrella-PAYE) One of our blue chip clients are looking for a number of Second … line Technical Support (Desktop Migration) Engineers to join the team on a long term programme of work. The role requires direct experience in managing desktops, including tasks such as PC imaging and device management, along with extensive knowledge of computer hardware, networks, and the ability to troubleshoot systems … and applications. Key responsibilities: * Provide break/fix support for desktops, laptops, and peripherals * Re-image devices and reinstall/configure applications as needed * Troubleshoot Windows OS, hardware, and enterprise applications * Coordinate with third-party vendors for escalations and hardware replacements * Document issues and resolutions in the IT service More ❯
Employment Type: Contract
Rate: £250 - £300
Posted:

Technical Support Team Leader

deeside, flintshire, united kingdom
Reed Technology
Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP More ❯
Posted:

Technical Support and Operations Executive

Swansea, West Glamorgan, United Kingdom
Hybrid / WFH Options
Yamgo
Technical Support and Operations Executive - Kickstart Scheme Tech Full-time Swansea, Wales (Remote Working Available) All applicants must be eligible to live and work within the UK where the position is based. Job Description This position will provide key opportunities to develop technical and operational support experience. Working across multiple teams to the greater benefit of the business with key focus on the technical and operations teams. This is an initial 6 month contract but may become permanent for the right candidate. Key Responsibilities Advertising campaign set up and management Platform testing Bug reporting … Online support for users Trend and industry R&D Requirements Technologically minded individual with basic knowledge in web development or coding Fully computer literate An interest in technology, cryptocurrency and/or blockchain Exceptional organisational skills Good team working skills Committed to being part of a team with a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Newquay, South West, United Kingdom
HSB Technical Ltd
Position: Technical Support Engineer Job ID: 2394/4 Location: Cornwall Rate/Salary: TBD Benefits: TBD Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of our vacancies. We have More ❯
Employment Type: Full Time
Posted:

2nd / 3rd Line Technical Support Engineer

South Glamorgan, United Kingdom
Hybrid / WFH Options
IntaPeople
Job Title: IT Support Engineer MSP Contract Cardiff onsite Rate: £180 £220/day (Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is … your way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking issues More ❯
Employment Type: Contract
Rate: GBP 180 - 220 Daily
Posted:

2nd / 3rd Line Technical Support Engineer

Cardiff, Butetown Community, South Glamorgan, United Kingdom
Hybrid / WFH Options
IntaPeople
Job Title: IT Support Engineer – MSP | Contract | Cardiff onsite Rate: £180–£220/day (Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is … your way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking issues More ❯
Employment Type: Contract
Rate: £180 - £220/day
Posted:

Technical Land Management Support

Denbighshire, Wales, United Kingdom
Hybrid / WFH Options
Natural Resources Wales
Area of Outstanding Natural Beauty (AONB). An exciting opportunity has arisen within this busy and dynamic team for a job share of a Technical Support Land Management role. As a member of this dynamic team, you will, amongst other duties, be expected to jointly organise the delivery … to working outside in different weather conditions and have experience of supervising contractors and working with different customers and stakeholders. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £35,000
Posted:

Technical Land Management Support

Wales, United Kingdom
Natural Resources Wales
Team/Directorate: North East Land Management and Forest Operations/Operations Starting salary: £32,544 rising to £35,377 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern More ❯
Employment Type: Full Time
Posted:
Technical Support
Wales
10th Percentile
£24,945
25th Percentile
£25,438
Median
£27,000
75th Percentile
£30,225
90th Percentile
£31,770