26 to 42 of 42 Remote Technical Support Specialist Jobs

and casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The Technical Support team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is “touch and hold,” meaning each Specialist fully owns their … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … and active knowledge sharing. We provide a clear career track, offering growth opportunities as you demonstrate mastery of technical skills, leadership in knowledge creation, and positive contributions to the team’s success. WHAT YOU’LL DO Case Management & Ownership: Self-assign cases within your skill set while continually taking on more complex issues to grow your expertise. Investigate and More ❯

media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success … Product, and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

Support Attio customers with accurate and efficient answers, resolutions and resources. Locations: Based remotely in UK and Europe, working GMT hours. At Attio, we’re building the CRM of the future... CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved and in … engineers to solve some of the toughest engineering problems; we’ll need visionary designers to create the best experience, and we’ll need creative marketers, ambitious salespeople and dedicated support to tell our story and bring our product to market. Why is this role important? As a Technical Support Specialist at Attio, you will support … give them a truly delightful experience and maximize the value they attain from using Attio. We are particularly interested in hearing from: Individuals with 2+ years experience in a support role for a SaaS product. Technical specialists with experience working with CRMs and working within startups. Experience working with APIs or Zapier is a bonus! Whose team will More ❯

Are you currently a Security & Fire Engineer looking for a new challenge? Do you enjoy helping and resolving Alarm and CCTV technical issues and are always looking for ways to improve a service or process? Are you customer-orientated and driven to deliver an exceptional customer experience? Banham is a leading provider of cutting-edge security solutions, specializing in … and CCTV systems. Our commitment to security excellence and customer satisfaction has positioned us as an industry leader. We are currently seeking a skilled and dedicated Alarm and CCTV Technical Support Specialist and Continuous Improvement Lead to join our team and provide exceptional technical support to our customers. Who are we? Banham is a family … Paxton, BPT, EMS, HyFire, as well as a general knowledge of Alarms, CCTV, Fire, Access control, and Entry systems will enable you to: Liaise with customers and answer their technical queries via telephone and email to give advice and guidance for burglar alarms, fire alarms, CCTV, access control, and door entry systems. Liaise with Service, Maintenance, and Installations departments More ❯

Role Title - Senior Technical Support Specialist - Parcel Lockers Location -London, Farringdon (Hybrid, 3 days in office) Parcel Lockers are an integral part of our future and as the roll out continues to grow at pace, we are now looking for a Parcel Locker Technical Specialist to provide technical support, troubleshooting, and ongoing maintenance … of parcel locker systems. This role combines a good understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving for both internal teams and customers. The specialist will work closely with the engineering, operations, and customer support teams to ensure the system's continuous and efficient operation. As … the Parcel Locker Technical Specialist, you will; Diagnose and resolve complex technical issues related to parcel locker hardware and software. Lead the troubleshooting and repair of malfunctioning locker systems. Provide advanced technical support to the team and customers. Oversee the installation, configuration, and testing of new systems. Work closely with engineers and product teams to More ❯

Social network you want to login/join with: Senior Technical Support Specialist - Parcel Lockers, London col-narrow-left Client: Royal mail Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 74e054cd8a84 Job Views: 3 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Role Title - Senior Technical Support Specialist – Parcel Lockers Location -London, Farringdon (Hybrid, 3 days in office) Parcel Lockers are an integral part of our future and as the roll out continues to grow at pace, we are now looking for a Parcel Locker Technical Specialist to provide technical support, troubleshooting, and ongoing maintenance of parcel locker systems. … This role combines a good understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving for both internal teams and customers. The specialist will work closely with the engineering, operations, and customer support teams to ensure the system’s continuous and efficient operation. As the Parcel Locker Technical More ❯

Get paid Why Blink? Partners Pricing Documentation Learn Log in Contact Sales Technical Support Specialist We are seeking a highly skilled Technical Support Specialist! Salary: £28,000 - £32,000 Location: Manchester Team: Client Support About Blink Payment: Blink Payment is transforming the payments landscape. Our renowned online platform, backed by a dedicated UK … to-use platform. Our core values: Bring a positive vibe Stay switched on Be a problem solver Nothing is too much The Role: We are seeking a highly skilled Technical Support Specialist who will play a pivotal role in delivering an exceptional customer experience. The ideal candidate will possess outstanding communication skills and have the unique ability … to convey complex technical information in a clear and accessible manner, whether interacting with clients or collaborating with developers. You will be the bridge between the technical team and our customers, ensuring seamless issue resolution and contributing to the overall satisfaction and success of our clients. Key Responsibilities: Managing escalated tickets in a professional and diligent manner Meticulous More ❯

Are you a Service Desk Specialist with a passion for client support? Are you excited about new Microsoft technologies? Do you take responsibility for an excellent customer experience? Then you are our new crew member! Join our dynamic Service Desk team in Managed Cloud Services as the first point of contact for customer inquiries. Together, we ensure our … transformation and building modern work environments that foster creativity, collaboration, and great experiences for customers and employees alike. We're looking for a motivated, service-minded individual to provide technical support. Here, you'll find open communication, mutual support, and a culture built on curiosity, credibility, and honesty. Ready to experience the isolutions spirit? How your day will … look like ️ Provide 1st and work with 2nd level support to small and medium-sized enterprise customers primarily through ServiceNow and remote maintenance; phone and e-mail communication are used only occasionally You actively shape the digital future of our customers and make a significant contribution to their stability and satisfaction. Analyse, solve and document user problems directly remote More ❯

manufacturers within Europe. Their production in the UK alone includes award-winning crossovers, commercial vehicles and the world's most popular electric vehicles. We are looking for an Automotive Technical Support Specialist on a contract basis, initially for 6 months. The Automotive Technical Support Specialist will be based at the manufacturers UK head office … providing technical support to dealerships throughout the UK. Using your vehicle experience gained from either working within a vehicle engineering environment, or perhaps a dealership, where you have been working as a Master Technician, you will have the ability to help diagnose and solve complex vehicle issues by providing phone-based technical support. This role is offered … on a contract basis, based in Hertfordshire and offers hybrid working, 3 days in the office and 2 work from home. Responsibilities: Provide technical support to dealerships throughout the UK. Diagnose and solve complex vehicle issues. Communicate effectively with dealership staff. Minimum Requirements: Good vehicle knowledge covering all aspects of the vehicle. Good communication skills/relationship building. More ❯

within the last 4 years in the UK. Role Overview Join our team and work directly with our customers to customize VoCoVo systems to their needs. Provide 3rd line support, assisting our partners with advanced system diagnostics and issue resolution. Additionally, ensure the highest standards by supporting the VoCoCare warranty policy. This is a hybrid position with working from … the role. Experience configuring or troubleshooting network is desirable Working with MySQL - any exposure to MySQL or equivalent is beneficial ITIL - experience with using the ITIL framework for communicating technical support issues is a bonus Who you are You are detail oriented, quickly identifying issues and consequences in technical support You are collaborative and empower colleagues … skills, feedback and challenges What you'll do Work with a portfolio of assigned customers resolving and supporting issues whilst building relationships to drive service improvements, consistent and reliable support, and review processes to ensure customer success Support engineers remotely whilst they are on-site, identifying and troubleshooting issues Build comprehensive documentation around customers in your portfolio and More ❯

make efficient and responsible operational decisions that prioritize the safety of both personnel and the environment. We are planning to scale up our business! We are currently seeking a technical support coordinator to join our team and contribute to our mission. As part of our team, you'll work within the operations department of Hiber. In this role … you'll split your time between customer support, stock management and shipment preparations. Your contributions will be key to scaling our market presence while enhancing and maintaining quality. Your main projects will include: At Hiber, we strive to bring success to our customer projects. Our solution and IoT hardware are implemented in remote locations across the globe. Your role … the responsibility of ensuring the accuracy of stock levels and will be in charge of restocking, booking equipment in and out, and acceptance testing of our solution. Drive customer support: as we scale our business, maintaining quality in our products, services & support is key. You will take up the first line of customer support, troubleshooting technical More ❯

Job Description 3rd Line Technical Support Specialist Location: Worksop (Hybrid working) Type: Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Technical Support Specialist to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident More ❯

3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management click apply for full job details More ❯

Job Description PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car: When travel is needed Working days: Monday to Friday (REMOTE) Location: Candidates can live anywhere in England as long as they are willing to travel nationwide. We are currently recruiting for a blue … chip client who is looking for a Technical Support Specialist. This role is remote-based with potential nationwide site visits. The successful candidate will work on exciting projects requiring extensive controls knowledge. Our client offers a generous package, unlimited progression opportunities, training, and job stability. The candidate must have a full UK driving license and be flexible to … travel as per business needs. If interested, please apply ASAP. Skills required for the Technical Support Specialist: Experience with Siemens S7 Ability to modify PLCs Background from any industrial sector Engineering qualification (Level 3 minimum) UK driving license and willingness to travel nationwide The role offers: Career progression Training Pension Job security On-the-job learning Benefits More ❯

3rd Line Support Engineer Check out the role overview below If you are confident you have got the right skills and experience, apply today. Worksop (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a … strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our Worksop factory, with occasional travel to Please click on the apply button to read the full job description More ❯

Russian-Speaking Technical Support Specialist Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Quatromatic We are an international IT product company and we specialize in automated vision systems development. Our first product QuatroPBC is intended for quality control of pavement tiles and curbstones. QuatroPBC is successfully supplied to … and will soon be available in many other countries. There’re also other products we’re currently developing and because of these big plans we are looking for a specialist who will work in our Technical Support Team, assisting our customers worldwide and contributing to our product's improvement. Responsibilities: Monitoring support chats (Telegram, Rocket.Chat, WhatsApp … Maintaining knowledge base: creating new instructions and updating existing documentation. Communication with clients by phone when necessary (English language required). Requirements: 1. Confident handling of Linux at a technical support level: navigation within the system, basic diagnostics, working with logs and services. 2. Basic understanding of Git. 3. Good understanding of Docker and Docker Compose: ability to More ❯

Our client is seeking a 2nd Line Engineer capable of providing VIP support within the legal sector. This role offers an opportunity to work for a reputable MSP based in Southend, providing support and a clear career progression aligned with your skills. As a Modern Workplace partner, the company invests in training and certifications. Salary ranges from More ❯