Are you a driven, ambitious, and professional IT SupportEngineer looking for growth, rewards, and to join a company that makes a significant difference in the lives of learners? Joskos Solutions is the ICT partner that schools trust, delivering outstanding service and support while keeping education at the core of our work. Our vision … is to become the UK's most trusted provider of ICT support and infrastructure services to schools and educational organizations — providing outstanding, benchmark-setting service in the education ICT sector. We aim to be the ICT partner that schools can rely on for all ICT needs, combining service excellence and long-term relationships into the solutions we proudly … deliver. Key Job Responsibilities Providing senior technical support to education sector customers. Ensuring continuity and efficiency of ICT networks. Managing and maintaining client network environments. Building strong relationships with key technical contacts at client sites and third parties. Key Skills Qualifications such as MCSA, AZs, & ITIL are highly beneficial. Strong knowledge of Windows OS, including Windows 10 & 11. More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Interface Recruitment UK
2ndLine IT SupportEngineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank holidays + Birthday off -Company laptop As a … result of continued expansion, we're looking for an experienced 2ndline IT supportengineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2ndLineSupportEngineer role will be well suited to someone who has … management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill requirements: • Experience in providing 1st/2ndLine IT support, ideally in a helpdesk/MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Oscar Technology
IT SupportEngineer - Windows Server, Office 365, Active Directory, Networking - Leeds - Up To £31,000 DOE The Role Are you an 2ndLineSupportEngineer on the lookout for a new role with a dynamic company who will not offer you the opportunity to develop and progress your skill … and give you access/experience with cutting edge technology. If so, I am looking for a 2ndLineSupportEngineer who is looking for their next challenge and has a skill set which consists of Windows Server, Office 365, Active Directory and Networking. This varied role with a market leading MSP will … on the upwards trajectory. They have a great family feel in the office, where collaboration and teamwork is promoted. You will be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. IT SupportEngineer Role Requirements Exchange Active More ❯
Job title: 2ndLine Service Desk Analyst Job Location: Wakefield Salary: £22,000 – £26,000 – DOE Other Benefits: 22 days leave, Private medical Insurance, Life Insurance Industry: Professional Services Skills: As Below Qualifications: Any Industry related Work Hours: 37 hours PW 2ndLine Service Desk Analyst – Wakefield If you have experience as a 2nd … new challenge, then you should consider this opportunity to work in one of the leading professional service organisations in the sector. Brief list of role responsibilities: Efficient provision of 2ndLinesupport to all users – assisting with general computer, systems and software enquiries from other colleagues within the Firm. Use of business logging tool to … . MS Office software experience (2010/16/365). MS Active Directory Experience. Citrix environment experience. Prior experience within a busy service desk environment (2+ years) – preferably 2nd line. Someone who thrives in a team but is also capable and confident when working unsupervised. An excellent ability to deal with all levels of seniority, both junior, top More ❯
employment, careers, apprenticeships, further training, and university level courses. This customer facing professional role is responsible for ensuring that IT and AVA services are installed and maintained to support the Colleges aim on the journey from good to great. Main Responsibilities Technical Support: Handling technical issues that require deeper technical expertise, including troubleshooting software, hardware, and … network problems that first-linesupport could not resolve. Incident Management: Managing ongoing technical issues, tracking their resolution progress, and ensuring they are resolved within agreed service levels using our ServiceDesk. Essential understanding of cyber security and the associated tools and services used to protect users of the College and its data. You will be expected … to improve overall service efficiency. Providing clear and effective communication with users throughout the problem resolution process, including instructing them on steps to mitigate or resolve issues. Implementing Solutions: 2ndlinesupport engineers will also be involved in deploying and configuring hardware, installing software updates, and applying patches to resolve security vulnerabilities. Continuous Improvement: Contributing More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLineSupport Engineers to join their thriving team.THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of … equipment across our network. You will have strong expertise and the ability to provide rapid solutions.Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.Liaising with Support to get issues fixed.Configuring, installing and supporting any client hardware and software.Configuring, installing required devices.Processing new and leaver accounts.Managing, assessing, and reporting on project activities to meet deadlines.Focus on More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLineSupport Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range … our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯