3 of 3 Knowledge Management Jobs in Yorkshire

eyes support for network and server hardware under senior guidance Administer Active Directory tasks including user creation, permissions, group allocation and device/OU management Support Microsoft O365, SharePoint and mailbox provisioning, diagnostics and troubleshooting Manage devices via MDM technologies including Intune and Entra ID Accurately log and categorise … with experience of M365 Solid experience building, upgrading and repairing desktop hardware and software Experience of Active Directory, Intune, Entra ID and mobile device management Familiarity with common ticketing, CMDB and knowledge management tools Working knowledge of basic networking and troubleshooting methods Applied understanding of security ...

up. What You'll Be Doing Design, develop and deploy AI-powered solutions across the organisation. Build AI assistants, copilots, intelligent automation tools and knowledge management solutions. Develop Retrieval-Augmented Generation (RAG) solutions using internal business data. Create scalable AI architectures and support the ongoing management … Looking For Commercial experience building and deploying AI or Machine Learning solutions. Strong Python development skills. Experience working with REST APIs and systems integration. Knowledge of LLMs, RAG architectures, vector databases and modern AI frameworks. Experience with AWS cloud services and infrastructure. Familiarity with Docker and Kubernetes. Experience integrating ...

customer focussed service desk function for the Council acting as first point of contact for employee, Manager and other service requests Actively promotes knowledge management and self-service to manage customer demands ensuring the Council’s self-service approach becomes embedded and continues to develop Resolves service requests … taking responsibility for progressing the issue to a satisfactory outcome Updates the procedures and processes used within the Service Desk, continually developing the knowledge base and updating the Service Desk scripts/frequently asked questions to ensure continuously improving standards of customer service Proactively builds and develops a positive ...