2 of 2 Proactive Management Jobs in Yorkshire

clients. Based in Leeds this is a great opportunity to join one of the most exciting, innovative, prestigious, and forward-thinking technology-enabled organisations in the UK. Our Service Management Practice delivers infrastructure support services to a significant number of clients, across multiple sectors. The current Service Delivery team is approximately 20 strong and offers prospective candidates with the … Major Incident Report, setup and run Post Incident Review meetings and ensure all problem records are logged and progressed with suppliers. Complete Monthly reporting for Major Incidents and Problem Management and run daily/weekly Major Incident and Problem Meetings. Ensure all problem records are logged and progressed with suppliers. Manage the end-to-end reactive and proactive Problem Management Process. Qualifications Considerable experience of working with the ITIL Service Lifecycles in an ITIL based Service Management environment ITIL Foundation V4 or equivalent experience Self-motivation, flexibility, initiative, and integrity are required to ensure that our clients and the Netcompany management have a high degree of confidence in the candidate's ability to efficiently More ❯

end client experience across the agency. The Role This is a brand new role for Evoluted and comes at an exciting time in our 20-year history! Following a management buyout in May we're setting our sights on achieving awesome growth over the next few years, expanding our services and reaching a whole new clientele. The Head of … ensuring smooth onboarding and integration with minimal disruption. Lead department heads to identify skill gaps and level-up our client-facing teams. Provide hands-on coaching in client experience, proactive account management, and commercial awareness. Foster a collaborative environment where teams feel confident, supported, and empowered to deliver the greatest client experience possible Embed practices that are inclusive More ❯