Director of Customer Service
- Hiring Organisation
- Alexander Rhodes Associates Ltd
- Location
- York, North Yorkshire, UK
- Employment Type
- Full-time
heavily automated service desk supporting multiple support channels – phone, chat, SMS, WhatsApp, social media etc. Strong leadership skills, clear communication style, excellent problem-solving abilities under pressure, able to inspire and motivate hybrid teams Analytical and data-driven, with the ability to define and track key metrics ...