20 of 20 Service Manager Jobs in Yorkshire

Service Manager Alscient, Leeds, England, United Kingdom (Hybrid) Role To support our ongoing growth, we are currently seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices … driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding customer needs to provide outstanding service, build lasting relationships and ensuring the delivery of value from our tailored solutions. This is an exciting and hands-on opportunity to make a real difference by putting customer success … and service quality at the centre of everything we do. Why Alscient? We are experts in digital transformation and are proud to be Summit level Salesforce Partners and Advanced tier AWS Partners with over 15 years of proven experience developing solutions, supporting services and driving customer success. Our certified consultants and developers build futureproof, innovative cloud solutions and provide More ❯

Were Hiring! Principal IT Service Delivery Manager Location: Morley/Hybrid Department: IT Services At EVRiwe lead the way in delivery, and always on the lookout for new talent! Were market leaders and we invest to keep on growing. We aim to think inside and outside the box, striving to be the carrier of choice for every … consumer in the UK. We have an exciting opportunity for a Principal IT Service Delivery Manager to join the Evri IT team. Your Mission As our Principal IT Service Delivery Manager , youll be the driving force behind how we design, deliver, and continuously improve IT services across Evri. Youll lead with vision and purpose … technology supports our people and customers. Interested? Then here is what you need to be successful at Evri! Responsibilities: Set the Strategy: Define and deliver the roadmap for IT Service Design, Transition, and Delivery aligned with business and IT goals. Lead Service Excellence: Own key ITSM practices including Service Delivery, Change & Release, Continuity, Capacity, and Observability. Drive More ❯

Service Delivery Manager Are you a proactive and data-driven operations professional with a knack for incident resolution and continuous improvement? A fast-growing technology organisation is looking for a 2nd Line Delivery Manager to join their support function and help drive operational excellence across their incident and problem management lifecycle. The Role: You'll … technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross-functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution … root cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong More ❯

About the job. National Highways have an excellent opportunity for a Service Delivery Manager - On Road to join our team within Operations in the Yorkshire North East region. You will lead the region's On-Road Traffic Officers, providing guidance and directing the work of the teams, ensuring they deliver a high quality, traffic, incident, and response … management service, which directly contributes to the Region's overall performance. This is a 24/7 operation with managers and Traffic Officers working in shifts to ensure continuous delivery of service. This role can be based from our outstations in Doncaster (Sprotbrough) and Leeds (Tingley). Please note that you will be required to drive as part of … and development plans. Actively build and maintain a network of colleagues, partners and wider stakeholders in Operations to achieve progress on agreed business objectives, to deliver a professional frontline service and enable effective and timely resolution of incidents (i.e. emergency response services, Regional Operations Centre, National Traffic Operations Centre, supply chain). About you. Good financial acumen, including budget More ❯

Our client, a rapidly growing managed service provider (MSP) specializing in backup, disaster recovery, and cyber resiliency solutions is looking for a Client Service Manager (CSM). The CSM will ensure current customers receive exceptional service and will support maintaining customer satisfaction, customer retention, and discover expansion opportunities. The CSM will be the main point … for customer business needs. Compensation for this role is a combination of a base salary with bonuses based upon successful retention of our existing customer base. Responsibilities for Client Service Manager: Build and maintain strong relationships with your customers while ensuring their needs are being met in a timely manner. Conduct regular Service Reviews to identify … disputes in a professional manner. Support proactive marketing campaigns to keep customers informed about product updates and best practices. Keep records and documentation of customer interactions. Qualifications for Client Service Manager: 5+ years prior experience in customer facing and/or sales roles. Excellent communication skills and the ability to understand the needs of the customers. Demonstrate More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Hard Services Manager City: Kingston upon Hull We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of … budget and to the required quality and compliance standards Pivotal to the success of this position is the day-to-day interface and leadership of an onsite team of service providers who are contracted to deliver maintenance support to the business 24/7 365 days a year. An ability to galvanise these working teams towards a common goal … and amendments. - Accurate cost reporting and Provision of financial status input to monthly FM cost reviews highlighting areas of concern and proposed remediation strategies. - Ownership & accountability for the hard service budget & utility costs - Maintaining all statutory provisions (Plant and equipment Inspections/registers etc) are maintained and updated raising points of concern immediately to the Workplace & Facility Manager More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

facilitating process improvement and best practice initiatives? Here at JELD-WEN UK, a global organisation that produces and manufactures Doors and Doorsets, we're looking for a Technical Services Manager to join our well-established team. Working from our site in Sheffield UK you will lead and enhance the performance of our teams handling commercial door set quotes … kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The Technical Services Manager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights to support … continuous improvement. Ultimately, the Technical Services Manager is responsible for ensuring seamless operations, high-quality service delivery, and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis and issue resolution alongside process improvement and standardisation. More ❯

Reporting into the Director of Housing Operations and overseeing a team of 2 surveyors and administrator Responsive repairs and planned investment To ensure the delivery of a housing management service that meets customer expectations, regulatory standards, legislation and the organisation's financial and service delivery targets Management of stock condition surveys Decarbonisation and net zero projects to deliver More ❯

Job Description - Senior Client Services Manager (25393) Job Title: Senior Client Services Manager Type: Permanent, Full Time (37.5 hpw) Salary: £28,174 to £30,804 per annum Benefits: Plus, great benefits including Health Cash Plan! About the Role Lead a team that cares and empowers individuals to live their best lives. Join us at Queen Street … positive workplace environment. You will manage supported living services for individuals with mental health needs, acquired brain injuries, autism, and learning disabilities, and oversee housing management at our Batley service (8 beds). Key Responsibilities Lead, coach, and inspire a team to deliver exceptional support, as reflected in customer satisfaction surveys and KPIs. Serve as the Safeguarding Lead, ensuring … making everyone feel they belong. We support inclusivity through various networks and initiatives, making Home Group a great place to work. Job Details Manage your own diary and meet service requirements. Participate in on-call duties with a peer manager, with a payment of £14.30 per session. Proficiency in Microsoft Office, Outlook, PowerPoint required. Enhanced DBS check More ❯

decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage. Organisation Kirklees Directorate Place Service Area Homes & Neighbourhoods Hours 37 Number of Jobs 1 Location(s) Huddersfield and surrounding areas Position type Permanent Grade Grade 16 We're building a brand-new assurance team … in our Homes & Neighbourhoods service - and we're looking for strategic, data driven and compliance-focused service manager to lead the development and delivery of this new service. As a Service Manager - Housing Assurance, you'll lead on regulatory compliance, risk management, business continuity, and governance across the Homes & Neighbourhoods service. You will … risk management plans. Why Kirklees? An opportunity to lead and shape a newly established assurance team Flexible working with a supportive, values-led team. A real opportunity to drive service improvement and enhance tenant safety. Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the More ❯

in the use of our services. To project a positive, friendly and enjoyable environment for patients and work colleagues About us We are looking to recruit a Patient Services Manager to take responsibility for our well established, busy team. This is an exciting opportunity for an ambitious person to join our friendly, progressive team based in a dynamic … CCTV cameras Person Specification Experience Must have experience supervising a team To be able to demonstrate the ability to lead and motivate teams Demonstrable experience of delivering exceptional customer service Strong I.T skills including Excel and Word Working calmly under pressure and able to multi-task Experience of working directly with patients/customers to be the first point … and time management skills Primary Care or NHS experience Use of SystmOne Call centre experience either within or externally to the NHS Experience of rota planning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

Service Manager – Active Together Cherry Tree Court, Hull (on-site) Active Together is a multimodal prehabilitation and rehabilitation service that has been developed by world leading academics and practitioners at the Advanced Wellbeing Research Centre (AWRC) at Sheffield Hallam University and funded by Yorkshire Cancer Research. We are currently looking for a Service Manager … our Active Together team. Reporting to the Head of Active Together, your role will be to establish, implement, manage, and support the continuing improvement of the prehabilitation and rehabilitation service for cancer patients at the newly developed Active Together centre in Hull. Acting as the non-clinical lead, the role ensures the service is safe, effective, and aligned … with the Active Together service design while delivering value for money for the charity. In addition to overseeing service delivery, the post holder will be responsible for managing the facility itself, including offices, consultation rooms, and three gym studio spaces. The role provides line management of the Service Administrator and supporting the Lead Fitness Instructor, ensuring efficient More ❯

by a strong financial foundation, ongoing staff development, investment in advanced technologies, and an Apprentice Training Academy fostering talented professionals passionate about construction. The appointment of a Technical Services Manager will involve working closely with the Group Design Manager to ensure smooth project delivery. Key criteria include: Mechanical (HVAC) bias with solid general building services knowledge More ❯