16 of 16 ServiceNow Jobs in Yorkshire

enhance service stability. Qualifications Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret data, identify patterns, and produce actionable insights. Ability to collaborate effectively with technical teams, suppliers, and More ❯

to reduce operational impacts and support UKHSA's critical capabilities in public health surveillance, emergency response, and health inequalities reduction Coordinate the onboarding of new services into UKHSA's ServiceNow ITSM platform, working closely with project teams, service architects, support operations and commercial functions to ensure shared understanding of service responsibilities and performance expectations About us We pride ourselves as More ❯

XML, and web services integration Familiarity With Cribl, Grafana, Logic Monitor, Datadog, Newrelic or comparable monitoring & APM solutions is a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development More ❯

commercial acumen and stakeholder management skills. Preferred Qualifications Bachelor's degree in Supply Chain, IT, or related field. CIPS or CPSM certification. Familiarity with ITAM/ITSM tools (e.g., ServiceNow, Lansweeper). Core Competencies Strategic thinker with a knack for long-term planning. Expert negotiator with strong influencing skills. Analytical mindset with financial forecasting capabilities. Relationship builder across internal and More ❯

commercial acumen and analytical skills. Excellent stakeholder engagement across IT, Legal, Finance, and suppliers. Desirable Extras: IT degree, CIPS or CPSM certification. Familiarity with ITAM/ITSM tools like ServiceNow or Lansweeper. You'll play a pivotal role in shaping the client's IT supply chain strategy, driving innovation, and delivering real business value. More ❯

complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯

complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯

in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end More ❯

ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯

ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯

Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: £625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital … transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across … all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform More ❯

call out rota (on call 1 week in every 8) Monitor change metrics and KPIs to identify trends, improve processes, and reduce change-related incidents Utilise ITSM tools (e.g., ServiceNow, BMC Remedy) to manage change workflows, approvals, and reporting What skills & qualifications you will need: Demonstrated experience in IT Change Management within an ITIL-aligned environment In-depth knowledge of … frameworks, with certification required Excellent organisational, coordination, and stakeholder influencing skills Strong communication and engagement abilities with stakeholders at all levels Hands-on experience with ITSM platforms such as ServiceNow, Cherwell, or BMC Remedy Proven ability to assess technical risk and impact across both infrastructure and application environments Although we operate 24 hours a day, 365 days a year, its More ❯

You'll Be Doing Join the Service Transformation Lab, where the mission is to elevate colleagues' engagement with technology through self-service portals, virtual agents, and AI integration. utilising ServiceNow, an industry-leading tool for automating colleagues' experiences, the Lab has already delivered significant value across over 50 business processes since its implementation in 2018, and the journey is just … an Assistant Technology Support Manager, you will play a vital role in driving innovative solutions for colleagues interacting with IT. Collaborating closely with developers, analysts, and architects across all ServiceNow modules, you will design, develop, and support solutions that enhance platform capabilities in a collaborative, Agile environment. Key Responsibilities Interpret user stories and support development through to implementation. Implement new … functionalities on the ServiceNow platform. Collaborate with expert user interface third parties to enhance user experience. Essential Qualifications To be considered for this role, your CV should demonstrate the following: Career Background: Proven track record at a senior level in ServiceNow development within a technical organisation. Agile Experience: Commercial experience in an agile engineering environment. ServiceNow Knowledge: Broad understanding of More ❯

Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager/Problem Analysis More ❯

Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager/Problem Analysis More ❯

Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful Problem Manager/Problem Analysis More ❯