1 Contract 1st/2nd Line Support Analyst Jobs

a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management … categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service / help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity with Microsoft 365 Admin, Microsoft more »