26 to 50 of 55 1st Line Support Jobs

client is a successful and established Financial Advice business based in Horsham They are currently looking for a 1st Line support Technician to join their IT arm The role Provide excellent customer service & technical solutions to end-users including staff & contractors. Aim to resolve 1st … line issues, escalating complex issues to 2nd or 3rd line support as necessary once all investigative avenues are exhausted, as required, following IT procedures. Configuring laptops, mobile phones, tablets & printers for office based & remote staff in line with changes to staff, including ...

Apprentice 1st Line Technical Support Consultant, you will learn how to provide high-quality IT support as the first point of contact for users. Role As an Apprentice 1st Line Technical Support Consultant, you will learn … provide high-quality IT support as the first point of contact for users. You will work under the guidance of experienced team members to develop your technical knowledge, troubleshooting skills and confidence in customer service. This apprenticeship will give you hands-on experience across core IT support ...

Title: First Line Support Manager Location: Winchester with a minimum of 3 days on-site Salary: £33,000 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a First Line Support Manager you will elevate the customer support experience across both software and hardware products. This is a hands ...

looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties … Prioritise and manage open cases in a timely manner Person Specification Experience Essential What youll bring to the role: Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ...

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If youve also … worked in the following roles, wed also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line S click apply for full job details ...

First Line Support Advisor Newark £28,000 Full Time | Permanent 4 Days On, 4 Days Off | 4 Nights On, 4 Nights Off Eaton Syalon are working with a growing technology business to recruit a First Line Support Advisor to join their team. … joining a supportive, hands-on environment, gaining exposure to networks, cloud systems, and real-world technical support. What You’ll Be Doing Providing first-line support to customers via phone and email Troubleshooting basic IT, network and connectivity issues Escalating more complex technical problems to senior ...

Safetynet Solutions Ltd is seeking a proactive and customer-focused 1st Line Helpdesk ICT Technician to provide frontline technical support for end users of our Visitor & Contractor Management SaaS applications. Role This role is the first point of contact for customers, responsible for logging, triaging … role offers long-term security and the opportunity to progress into a permanent position. Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday 9am to 5pm, shifts. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Thursday, 23rd April ...

client is looking for 1st Line IT Desktop/Service Desk Support Engineer to join their busy and growing team. The role is located in East London and you will be based in the London office 4 days a week and the Crawley office … role, this is deskside and service desk. You will be supporting a large number of internal end users across multiple offices, with all 1st line queries using a ticketing system. Helping users to solve technical issues with their computers, hardware and software. Logging the query that ...

First Line Support Advisor Newark £28,000 Full Time | Permanent | 4 Days On, 4 Days Off | 4 Nights On, 4 Nights Off Eaton Syalon are working with a growing technology business to recruit a First Line Support Advisor to join their team. … joining a supportive, hands-on environment, gaining exposure to networks, cloud systems, and real-world technical support. What Youll Be Doing Providing first-line support to customers via phone and email Troubleshooting basic IT, network and connectivity issues Escalating more complex technical problems to senior engineers ...

Helpdesk 1st Line Technical Support Looking for good IT knowledge, excellent telephone manner/customer service skills and a keen eye for detail. This role is to be the first line of support to 1000's of user UK wide with ...

First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our Client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service to end users. What you'll be doing: * Handling ...

1st Line Technical Support Analyst – MSP ( Onsite in our Bristol office Mon - Fri) Join our fast-paced MSP Service Desk as the first point of contact for customer IT issues. You’ll deliver exceptional service, resolve common technical problems, and keep users supported and informed … Microsoft 365 & AD Basic networking knowledge (DNS, DHCP, VPN) Desire to learn and progress in a busy MSP environment Extras Clear career progression (1st 2nd 3rd Line Specialist/Projects/Automation/Team Leader) Training & certifications Competitive Salary, overtime/TOIL, Pension 25 days + Birthday ...

Role: 1st Line IT Support Status:Permanent Role Location: Blackpool Head Office Salary: £ 24,888.71 plus competitive benefits package The Federation of Small Businesses (FSB) is the leading voice of 5.7 million small businesses and the self-employed across the UK click apply for full ...

First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our Client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns click apply for full job details ...

helping my client to find an enthusiastic IT Technical Support person to work alongside their IT Manager. Please note: • Due to the on-site nature of the role, please only apply if your commute to Henley-On-Thames is under an hour. • This is a full-time, office … always current. • Once you're fully trained, you will help with their day-to-day IT issues. What we're looking for: • Some 1st Line Technical Support experience would be a plus, but it's not a deal-breaker. • The most important thing ...

Support Engineer (MSP/MOD/1st Line) Burgess Hill £27,500 - £30,000 + Extensive Training + Certifications + Security Clearance + Career Progression Are you an IT Support Engineer or similar, looking for an exciting opportunity with a specialist MSP that ...

First Line Support Advisor Newark £28,000 Full Time Permanent 4 Days On, 4 Days Off 4 Nights On, 4 Nights Off Eaton Syalon are working with a growing technology business to recruit a First Line Support Advisor to join their team. ...

looking for! We need talented people to join our fantastic team. Role The successful candidate will be working within the technical services support desk; Responding to critical stakeholder queries and issues and providing support with an escalation path. Testing, configuring and fault finding on a huge … Training Provider INVOLVE SELECTION LIMITED Working Week Monday - Friday, 9.00am - 5.30pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 1st May 2026 Start Date Friday, 8th May 2026 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths ...

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calm, capable first point of contact when IT issues arise. Whether you are early in your IT career or building on existing support experience, this role offers the chance to develop in a fast-paced, supportive environment. What You Will Do Act as the first point of contact … accurately using FreshService Resolve issues at first contact where possible, escalating when needed Take ownership of tickets through to resolution within SLA targets Support Windows 11, end-user devices, and common applications Set up hardware including laptops, monitors, and peripherals Manage user accounts and access in Active Directory ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

global client based in Belfast have an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note … Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

global client based in Blackpool have an urgent requirement for an IT Support Engineer to join on a 2month rolling contract basis. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets … adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

global client based in Eastwood (near Nottingham) have an urgent requirement for an IT Support Engineer to join on a 6 month rolling contract basis. Please note that while the role is primarily based in Eastwood, there could be up to 1 day per week travel to their … your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

ready to go. And when something cant be resolved or a stakeholder challenge gets in the way, youll escalate swiftly to second-line teams to keep operations moving. Well need you to be organised, detail-focused, and confident managing multiple tasks at pace. Youll keep documentation … adaptable mindset, staying calm and proactive when challenges arise. A helpful, can-do attitude and willingness to go the extra mile to support colleagues and customers. A growth mindset, always looking for ways to learn, improve and develop. Experience handling difficult conversations with stakeholders while maintaining professionalism. Previous ...