1 to 25 of 123 Permanent 2nd Line Engineer Jobs

thrive in a dynamic, fast-paced environment where problem-solving is the name of the game? Look no further! We're seeking a talented 2nd Line IT Support Engineer to join our vibrant team in Huddersfield. As a 2nd Line IT Support … Engineer, you'll be tasked with resolving escalated queries and aiding 1st Line Support Engineers within the timeframes specified by 2nd Line SLAs established by the IT Manager. You'll maintain regular communication with peers to identify areas for process and service enhancements … and project developments will also be part of your role. Hours of Work: Monday Thursday 8:45-17:00, Friday 8:45-16:00. 2nd Line IT Support Engineer Requirements: Microsoft 365 Office (Word, Excel, and Teams), Admin Centre (e.g. Security and Compliance) Microsoft Windows more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »

Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted! Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer … in Salisbury You do need to be eligible for SC and DV Clearance What you'll be doing: Own the first and second-line support for PC's, laptops, peripherals, and printers Dive into building, configuring, and solving desktop and laptop systems Respond to incident requests, internal works … users to Active Directory software groups Install, configure, and maintain network printers, and support remote access connections What youll bring: Desktop experience at a 2nd Line level in a complex IT support environment Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly Understand Thin Client environments more »

2nd Line Support Engineer/Customer Service 2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »

2nd Line Service Desk Engineer Our client has an unwavering commitment to customer-centricity, our client thrives on the synergy between its dedicated workforce, cutting-edge technology, and extensive industry knowledge. Embedded within their ethos are core values of innovation, integrity, and empowerment. By fostering … Centre. Access to Pluralsight for workplace and personal development. Annual Summer & Christmas parties. Quarterly section/department nights out Job Requirements Provide 1st and 2nd line support Manage service desk tickets ITIL v3-4 Foundation Experience working in an ITIL environment/Service Level Agreements. Good understanding more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »

Job Description Role & Responsibilities As a Technical Engineer/2nd Line Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues. Travel to various sites in your region, working closely with other IT teams … to provide quality 2nd line IT support. Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Technical Engineer will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers … and staff. Skills & Qualifications 2nd Line Support 1Year+. Hardware or Software experience (Preferably both) Attention to Detail Benefits Competitive Salary On site training. Progression within the company. more »

Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2nd Line Support Engineer to join their team. As the 2nd Line Support Engineer, you will be working within a team … of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2nd Line Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a car Eligible for SC Clearance Managed more »

2nd Line Support Engineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to … the setup and configuration of new IT equipment and software. Liaise with external vendors and service providers when necessary. Requirements: Proven experience as a 2nd Line Support Engineer or similar role. Experience working for an MSP is advantageous. Solid understanding of IT systems, networking, and more »

Operations Engineer 2nd Line IT Technician - Mac-focused Are you an experienced engineer with some serious skills when it comes to managing Mac environments? Is a fast-paced, dynamic role with a real opportunity for learning the sort of challenge you're seeking … when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2nd Line Support Technician to join their on-site team in London . This role is dedicated to one key client in the … push their engineers to get the most out of their potential. The ideal individual Required Demonstrable experience supporting MacOS/iOS environments to a 2nd line level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS more »

Position The position of 2nd Line IT Support Engineer will be welcomed into a positive team environment, based from our head office in Lacock, Chippenham, Wiltshire with flexible working from home available. You will be an outstanding 2nd Line IT Support Engineer … welcoming, dynamic company offering a great culture and the chance to build a successful career. Main Duties Provide ongoing support to the 1st Line Team to help upskill and improve knowledge Ensure all knowledge base documentation is accurate and up to date To support and maintain Microsoft Server …/Desktops and Azure Cloud environments Resolve customer issues within the agreed SLAs Escalate issues to the 3rd Line Support Team where necessary Undertake IT project work as instructed by the Projects Team Comply with all relevant legislative and legal requirements, including industry regulations Essential Skills & Experience Exceptional more »

1st/2nd Line Application Support Engineer - SQL £40k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with all 1st …/2nd line Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will need to show knowledge and hands on experience of SQL and have more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »

Description 2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be more »

Job Title: 2 nd Line Network Support Engineer Employment Type: Full-time, Permanent Location: Leeds LS11 9YJ: reliably commute or plan to relocate before starting work (preferred) - Hybrid working available with a minimum of 2 days working in the office Salary: £35,000 - £50,000 (Based … defined solutions to enterprises across the world. We are looking to grow our Managed Services team and require a full-time 2 nd Line Network Support Engineer. The individual we are looking for will be a highly motivated and skilled team player who has at least 3 years … are paramount. Training is something WhiteSpider strongly endorses and can be provided for all of the technologies supported, however, the ability for the engineer to be able to ‘hit the ground running’ is essential. The Role The 2 nd Line Network Support Engineer will more »

Role: L2 IT Infrastructure Engineer Syntax Integration Limited are award winning UK IT support specialists, with over 30 years of experience providing IT support in the heart of London. The role will be based in London and on-site – we only accept applicants from the UK. The candidate … customer care skills. We pride ourselves on having staff that are self-motivated, professional, and organised. Key Responsibilities As a L2 IT Infrastructure Engineer, you will be a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA whilst providing strategic more »

2nd line Engineer | Up to £35k (DOE) + Bonus | Stoke-on-Trent | MSP | VMWare | O365 | Active Directory | Windows Server Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to … a high performing team in a fast pace environment. You will be working along side engineers with experience ranging from 1st to 3rd line so you will have plenty of opportunities to both learn new skills and pass on your own experience to more junior members of the … to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately for this role so please don't hesitate to apply! 2nd line Engineer | Up to £35k (DOE) + Bonus | Stoke-on-Trent | MSP | VMWare | O365 | Active Directory | Windows Server Oscar Associates more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading more »

2nd Line Network Engineer Location: Wigan Salary: £30,000 - £34,000 + £5000 shift allowance Hours: Shifts are a 4-on-4-off rotation pattern, working 07:00 to 19:00 and rotation 19.00 to 07.00. We are working with a leading technology solutions provider … IT services to businesses across various industries. With a focus on excellence and customer satisfaction, they are expanding their team and seeking a talented 2nd Line Network Engineer to join their dynamic and forward-thinking organization. The Company is experiencing sustained growth and the 2nd … basic salary for this role is up to £34,000 plus a guaranteed additional £5000 per annum for shift allowance. Position Overview: As a 2nd Line Network Engineer, you will play a crucial role in maintaining and enhancing client network infrastructure. You will be responsible more »

Are you an experienced 2nd line support engineer looking for your next challenge? Look no further! As a 2nd line support engineer, you will play a critical role in ensuring the smooth operation of our clients' IT infrastructure. You will … this role, you will need to have a strong background in IT support, with a particular focus on Azure, Intune and Microsoft 365. The 2nd line support engineer will be familiar with a range of different technologies and platforms, and be able to adapt quickly … to new challenges as they arise. As a 2nd line support engineer, you will work closely with our clients to understand their needs and provide them with the highest level of service. You will be responsible for maintaining detailed records of all support requests, and more »

2nd Line Support Engineer 2nd Line Support Engineer - Social Messaging Platform - London (Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2nd Line … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already successful company! These 2nd … of these products in your current role or alternatively through a degree or IT course. Candidates without commercial experience are welcome to apply. All 2nd Line Support Engineer positions come with the following benefits: 30 days holiday (plus 8 UK Bank Holidays). An early more »

Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing more »

fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team … technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »

Purpose of the Role: The 2nd Line Engineer is a pivotal role within LabTech's IT department, designed for an individual with a strong foundation in IT support and a readiness to tackle more complex challenges. This role involves deep engagement across all areas of … our infrastructure, from servers and networks to IoT and various innovative projects. The 2nd Line Engineer acts as a critical escalation point for issues beyond the scope of 1st line engineers, requiring a seasoned technical presence. Key Responsibilities … Advanced Support & Maintenance: Provide high level support and maintenance for IT infrastructure and applications, focusing on network infrastructure. Technical Escalation: Act as a second line escalation point for complex technical issues, providing expertise and resolution. Project Support & Implementation: Participate in the planning and execution of projects to advance more »