a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management … Logging incidents and faults, categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service/help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity with Microsoft more »
Employment Type: Contract
Rate: £180.0 - £200.0 per day + Up to £200 Per day - Inside IR35
Job Title: 2ndLine Helpdesk/Desktop Support Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2ndline helpdesk/desktop support position. Avanti Recruitment … is seeking a 2ndLine service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2ndline teams covering work from both groups … Assist with closing requests from 1st line such as create new user accounts and delete accounts. Proven work history of 1st and 2ndline support. AD/Azure/INTUNE/O365/SCCM Experience If you are interested please send an email with your more »
Role - 2ndLineSupport Role Duration - 6 months with likely extension Rate - £180 p/d (inside IR35) Location - Liverpool Street Tech Stack ITFL ITIL Desktop/Citrix/Office Tasks Provide English language support to colleagues across EMEA Region with awareness of … and consideration to differing cultures and/or languages. Provide cover to IT support contact number, answering calls, creating tickets, and escalating as required. Provide support to walk-up and email requests, dealing with tickets, and escalating as required. Administer various IT environment (i.e. PC build … and configuration, Application software, SCCM, Printing) Liaise, coordinate and monitor the escalation to 3rd level support groups. Provide primary support to video conferencing environment. Perform daily checks of office printer environment, logging tickets and escalating to 3rd level resolver groups when exceptions are identified. Perform daily more »
2ndLineSupport Engineer Opportunity for a 2ndLineSupport Engineer (Contract) to join an MSP leading the way in Tech either in, Bristol, Portsmouth or Cornwall. Day Rate: £160 - £170p/d Inside IR35 Start ASAP 3 Month Contract … We were established over 20 years ago and have now got an impressive workforce of over 4000 individuals. We are looking for an experienced 2ndLineSupport Engineer to come on board and hit the ground running providing 2ndLinesupport … Feel free to follow me on Twitter (X) @ContractsCam or connect with me on LinkedIn by searching 'Cameron Hand'. Key skills: Proven secondline experience, Windows, Active Directory, Networking, Customer Support, Hardware Support, Microsoft Office, Troubleshooting, Ticketing more »
