Senior Backend Platform Developer, Contact Center Systems
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
Backend Platform Developer to build modern services for the company's contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience. The contact center is the domain … platforms, and using AI-assisted engineering tools to move quickly without sacrificing quality. What You'll Do: Production-grade Node.js services on AWS Lambda, API Gateway, and event-driven serverless patterns. Secure APIs and integrations across internal systems, customer data, and third-party platforms. Technical patterns, implementation standards ...