Service Management - Senior Consultant
- Location
- Greater London, England, United Kingdom
footprint.Service Management Transformation: Lead the design and delivery of enhanced service management capabilities, processes, and operating models aligned to ITIL v4, DevOps, and Agile, driving innovation, agility, service quality, and cost optimisation.Modernisation & Integration: Guide clients through holistic service framework evolution across governance, skills, culture, tooling, and organisation. Apply … excellence, ITIL frameworks, SIAM models, Operating Models, AI optimisation and understand hybrid/multi-cloud environments, DevOps, CI/CD, Lean and Agile Methodology.The following are advantageous:• Currently working in a Consulting firm, and/or in industry but having a service management background. Proven ability ...