management, order processing, fulfilment workflows, and customer communications. Apply AI technologies and emerging digital capabilities to improve operational efficiency, customer engagement, personalisation, content generation, analytics, and support processes. Advise customers on e-commerce best practices, digital transformation opportunities, and scalable commerce architectures. Collaborate with Data & Integration teams to define … Automate, Zapier, Make, Azure Logic Apps, or equivalent. Strong understanding of AI technologies and practical applications within e-commerce, customer service, content generation, automation, analytics, and digital transformation. Excellent customer-facing consultancy and stakeholder management skills. Ability to facilitate workshops, gather requirements, and translate business needs into solution designs. Strong ...