Head of Digital Product
- Hiring Organisation
- Public Sector Resourcing CWS
- Location
- Aberdeen, Aberdeenshire, Scotland, United Kingdom
- Employment Type
- Permanent
- Salary
- £90,000
onboarding, case management, communications and support processes as appropriate * Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement * Coordinate platform content and information architecture so that product and service information is accurate, current and easy … review and sign-off * Ability to define and use meaningful metrics (e.g., adoption, conversion, satisfaction, operational performance) and to make evidence-based decisions using analytics and reporting Desirable: * Experience delivering platforms in a public sector or regulated environment, including working to formal governance and assurance processes * Knowledge of energy, local ...