The Newcastle upon Tyne Hospitals NHS Foundation Trust
and development of its eRecord Programme. With a strategic IM&T Programme in place our plans are to implement high quality solutions that deliver the benefits required to support the clinical and operational services of the Trust and the wider community. With the increasing dependence on IM&T within the organisation and the introduction of new systems, we … are seeking to recruit the above post, adding to the existing Infrastructure and Desktop Support teams. Interview Date Monday 15 September 2025 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES … users. This may be either over the telephone, by e-mail or at the desk-side. An in-depth technical knowledge and expertise of IT hardware, Operating Systems and Application software, in particular Lenovo and HP devices and the suite of Microsoft applications. Experience of supporting devices in a complex Enterprise networked environment, including installation, support and More ❯
Job Title: Application Service Desk Analyst Location: Dartford/Hybris Salary: GBP27,500 - GBP29,000 (depending on experience) About the Role Were looking for a motivated Application Service Desk Analyst to join our IT team. You'll support users, troubleshoot application issues, and help improve our services. This is a hybrid role, with initial training … to support queries via phone, email, or tickets Troubleshoot and escalate technical issues Write simple scripts (Python, PowerShell, JavaScript) Maintain support documentation Help users with application use and setup Log and track incidents (using Salesforce Remedyforce, Jira) Assist with testing updates and fixes Work closely with IT and development teams Shift work and some on … call What Youll Need Experience in 1st line applicationsupport (essential) Strong communication and customer service skills Basic scripting knowledge (Python, PowerShell, JavaScript) Familiarity with IT support tools and processes Calm under pressure and good at problem-solving ITIL Foundation (preferred) Qualifications & Experience Degree in IT/Computer Science or equivalent (preferred) 2 years in More ❯
Job Title: Application Service Desk Analyst Location: Dartford/Hybris Salary: GBP27,500 - GBP29,000 (depending on experience) About the Role Were looking for a motivated Application Service Desk Analyst to join our IT team. You'll support users, troubleshoot application issues, and help improve our services. This is a hybrid role, with initial training … to support queries via phone, email, or tickets · Troubleshoot and escalate technical issues · Write simple scripts (Python, PowerShell, JavaScript) · Maintain support documentation · Help users with application use and setup · Log and track incidents (using Salesforce Remedyforce, Jira) · Assist with testing updates and fixes · Work closely with IT and development teams · Shift work and some on … call What Youll Need · Experience in 1st line applicationsupport (essential) · Strong communication and customer service skills · Basic scripting knowledge (Python, PowerShell, JavaScript) · Familiarity with IT support tools and processes · Calm under pressure and good at problem-solving · ITIL Foundation (preferred) Qualifications & Experience · Degree in IT/Computer Science or equivalent (preferred) · 2 years in More ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
The DST Apprentice plays a key role in supporting the effective use of digital technologies and data across TDM’s business functions. Working within the Customer Experience – Business Support team, the role focuses on supporting the wider TDM team, to improve productivity, enhance customer service, and enable data-driven decision-making. Role Support the development, optimisation … supporting teams with dashboards and insights, and helping to implement digital tools and systems. The apprentice will collaborate with colleagues to translate complex data into actionable insights and support the organisation’s mission to help employers develop tech and digital talent across the West Midlands and beyond. This role also champions a culture of accountability and continuous improvement … Being Driven Gain Control by Being Accountable Gain Impact by Being Productive Gain Trust by Being Considerate Gain Growth by Being Vulnerable Core Responsibilities (Right Seat): Provide technical and applicationsupport to internal stakeholders via email, phone, video conferencing, and helpdesk systems. Monitor and maintain data quality within the CRM, ensuring all records and information are accurate More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical … infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for … issues into clear, practical outcomes for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management/Oracle HCM/Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st More ❯
Description Summary: The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information/business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability … proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships • Maintains in-depth knowledge and current certification in various areas of information technology • Responsible for infrastructure design, performance modeling and capacity planning. • Independently provides guidance and leadership on … architecture design initiatives. • Demonstrates ability to lead team through complex system design and implementation initiatives. • Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities. • Works with various technical resources across the team to facilitate the development of technical standards. • Possesses communication skills and ability to develop and present More ❯
learning and gaining an in-depth knowledge of these technologies. Develop leadership skills working with developers, managers, and other stakeholders. Follow a career path with InterSystems core database technology, application development tools, applications integration, system performance, or solution architecture. Encouraged to develop and apply creative problem-solving tools and skills. Acquire expert knowledge to act as a mentor or More ❯
Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Role PAYE or limited company ( Mandatory ) PAYE Location: Gloucester Department/Practice: IT Infrastructure Job Purpose and primary objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to end-users. The … of device handover/collection Help creating any technical project documentation, reporting and manuals Building & deploying workstations (Laptops/Desktops) with the standard approved image Providing Tech-Bar support for users queries/technical resolution. Hardware Asset and CDM Management IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. Managing the IT kit retirement … Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal Knowledge in new Microsoft Team creation in Teams admin portal L1 Support knowledge of Application & SharePoint L1 support troubleshoot office Apps. Should have effective communications skills Ability to multitask and time management skills Should have Customer Service experience Proven strong written and More ❯
I’m working with one of our big Financials domain client based in the Central London, and they’re looking for a Trading Support Analyst- Front Office to join the team. The ideal … candidate: Automation and Scripting(perl/shell/bash etc.) experience. Great experience with European Equity Market Structure. Good experience of database environments such as Oracle, Microsoft SQL. Extensive applicationsupport experience within a Linux environment. Experience with FIX Protocol. Extensive support experience within a financial institution. If this sounds like an interesting opportunity to More ❯
I’m working with one of our big Financials domain client based in the Central London, and they’re looking for a Trading Support Analyst- Front Office to join the team. The ideal … candidate: Automation and Scripting(perl/shell/bash etc.) experience. Great experience with European Equity Market Structure. Good experience of database environments such as Oracle, Microsoft SQL. Extensive applicationsupport experience within a Linux environment. Experience with FIX Protocol. Extensive support experience within a financial institution. If this sounds like an interesting opportunity to More ❯
I’m working with one of our big Financials domain client based in the Central London, and they’re looking for a Trading Support Analyst- Front Office to join the team. The ideal … candidate: Automation and Scripting(perl/shell/bash etc.) experience. Great experience with European Equity Market Structure. Good experience of database environments such as Oracle, Microsoft SQL. Extensive applicationsupport experience within a Linux environment. Experience with FIX Protocol. Extensive support experience within a financial institution. If this sounds like an interesting opportunity to More ❯
london (city of london), south east england, united kingdom
Harvey Nash
I’m working with one of our big Financials domain client based in the Central London, and they’re looking for a Trading Support Analyst- Front Office to join the team. The ideal … candidate: Automation and Scripting(perl/shell/bash etc.) experience. Great experience with European Equity Market Structure. Good experience of database environments such as Oracle, Microsoft SQL. Extensive applicationsupport experience within a Linux environment. Experience with FIX Protocol. Extensive support experience within a financial institution. If this sounds like an interesting opportunity to More ❯
Career progression with excellent training and development. Company events - Pub nights, sporting events, seasonal parties, socials Overview of the role IFX Payments is seeking a technically skilled and proactive Application Security Engineer to embed secure development practices across its software delivery lifecycle. This role is critical in reducing application-layer risks, implementing secure coding standards, and ensuring that … across all development efforts. You will work closely with engineering, and platform teams to integrate security into CI/CD pipelines, automate vulnerability detection, and drive continuous improvement in application security posture. Responsibilities Secure Development Lifecycle (SDLC) Embed security controls into CI/CD pipelines and development workflows. Implement and manage SAST, DAST, and SCA tools to detect vulnerabilities … lifecycle Conduct secure code reviews and support developers in remediating findings. Threat Modelling & Architecture Review Lead threat modelling sessions using standard methodologies to identify design flaws Review application architectures to ensure alignment with security objectives and mitigation of common threats. Maintain and update reference architectures based on threat modelling insights. Tooling & Automation Deploy and manage applicationMore ❯
Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to … support users in the UK office. You will work alongside the service desk team and provide support to a user base of around 1300 lawyers and business support staff using a range of technologies at the deskside. The main focus of the role will be to provide high quality 2nd line IT support … driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You will also provide some More ❯
At Affinity Water, we're looking for a highly skilled Application Specialist to join our Retail team as a Subject Matter Expert (SME) in our billing application and CRM systems. This is an exciting opportunity for someone who thrives on solving complex problems, improving critical business systems, and making a tangible difference in customer experience. You'll play … the design, implementation, testing, and ongoing improvement of key operational systems. Collaborate closely with Technology, Transformation, Customer Experience, Finance, and Operations teams to ensure alignment with business goals. Support upgrades, vendor management, and regulatory compliance, including GDPR . Investigate and resolve complex technical issues, ensuring minimal service disruption. Maintain and monitor overnight batch processes and key operational reports … scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Product Support Analyst - Wealth Management - London/Hybrid (Key skills: Product Support, ApplicationSupport, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile) Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to … paced, high-impact environment. Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms. As a Product Support Analyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting, stakeholder engagement and … product insight - offering meaningful variety and the chance to develop real expertise in financial technology. This is far more than a ticket-based support role. You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform. You'll be trained to deeply More ❯
Berkhamsted, Hertfordshire, England, United Kingdom Hybrid / WFH Options
QCS Staffing Ltd
1st Line Support Engineer - Berkhamsted - Excellent benefits - permanent We are looking for a motivated and customer-focused 1st Line Support Engineer to join our IT team. This role is essential to the smooth running of our IT systems and provides an excellent opportunity to develop both technical and professional skills. As a key member of the … department, you will be the first point of contact for IT queries, providing 1st and 2nd line support to colleagues across the business. You’ll work closely with the Head of Technology and gain hands-on experience across a wide range of IT support activities, with the opportunity to take on formal training to support … applications. Log, track, and resolve issues via the internal Helpdesk system. Diagnose and repair desktops, laptops, and assist with server issues where needed. Support CRM and business application issues, escalating when required. Set up hardware and accounts for new starters. Assist with network administration, security, and connectivity changes. Support telephony systems, including setup, configuration, and More ❯
Horley, Surrey, England, United Kingdom Hybrid / WFH Options
YourRecruit
an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in-house … technical reports and assist with data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access More ❯
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products … developed fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API … London Job Types: Contract Apply for this Job Name Please enter your full name. Email Enter a valid email address. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are More ❯
Driffield, North Humberside, England, United Kingdom
Principal IT
2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous … professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels … Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD (Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobile device and application management across Microsoft, Apple and Android platforms. ITIL Foundation Certified (Desirable) Airwatch Mobile Device Management (Desirable) Other Requirements: Full UK Driving License & access to your own transport The Package More ❯
Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous … professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels … Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD (Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobile device and application management across Microsoft, Apple and Android platforms. ITIL Foundation Certified (Desirable) Airwatch Mobile Device Management (Desirable) Other Requirements: Full UK Driving License & access to your own transport The Package More ❯
East London, London, United Kingdom Hybrid / WFH Options
Stefanini UK Ltd
in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting … abilities. The shift pattern is a permanent 7am until 3.30pm, or 9-5 - 10-6. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in … encourage the importance of being you! About us We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of More ❯
KRIs) to track security posture across business lines, measure progress and identify outliers Implement and manage security testing tools and processes within the CI/CD pipeline, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), and open source security (OSS) Work together with the DevOps team to automate security controls and … people, their careers, their health, and their well-being. When you work here, we provide: Private Medical and Dental Insurances Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of colour and the LGBQT+ community Mental and physical wellness programmes Tuition assistance Non-contributory pension and more About Point72 Point72 More ❯
in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices. Respond … to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams. Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver More ❯
in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices. Respond … to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams. Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver More ❯