Application Support Job Vacancies

726 to 750 of 9,032 Application Support Jobs

IT Support Specialist

Portsmouth, Hampshire, England, United Kingdom
IT Talent Solutions Ltd
Overview An opportunity to join a growing organisation building out an internal IT support function. You’ll provide technical support to 30–50 users across office and remote environments, assist with systems administration, and contribute to infrastructure improvements within a Microsoft-focused environment. Key Responsibilities Provide 1st and 2nd line support to internal users … remote and office-based). Install and configure hardware, software, and peripherals. Administer Microsoft 365, including user management, Active Directory, Exchange, and security groups. Support rollout and adoption of new applications and systems. Diagnose and resolve technical issues across network, devices, and printing. Maintain and manage IT tickets, ensuring timely resolution and user satisfaction. Deliver user training and … Desirable Skills Experience with Windows Server, Azure, virtualisation (VMs). Knowledge of Microsoft deployment tools (Intune, Autopilot, SCCM). Scripting or automation skills (PowerShell). Exposure to web or application support (.NET, Power Platform, etc). Experience supporting Cyber Essentials or similar standards. Full UK driving licence preferred. More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

IT Support Analyst

Chelmsford, Essex, England, United Kingdom
TIME Appointments Ltd
We are delighted to be working on behalf of an award-winning commercial motor insurer based in Chelmsford who are looking to appoint an IT Support Analyst to join their team. This role will be suitable for an experienced IT Support professional looking to further their skillset and join a forward-thinking company. Key Responsibilities: Provide … technical support to staff members. Troubleshoot and resolve incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance. Keep users informed about the status of their tickets. Proactively manage service desk … queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations and new user configurations. Cabling and network patch management. Assist in various application and infrastructure projects. Essential skills Azure AVD, Windows Server 2019/2022, Microsoft 365. Administration of Computers and Users in Active Directory. Knowledge of VOIP systems. Zendesk or similar More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Automation Application Engineer

United Kingdom
Hybrid / WFH Options
Rockwell Automation
Application Support Automation Engineer page is loaded Application Support Automation Engineer Apply remote type Hybrid locations Great Britain Bletchley time type Full time posted on Posted 6 Days Ago job requisition id R25-1071 Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. … solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description As an Application Support Engineer Automation, you will help customers support their critical applications built on Rockwell Automation technologies through technical expertise to reduce skills gaps, consultancy to … improve their operational efficiency and support in their times of need. You will report to the Application Support Supervisor EMEA. This is a hybrid work schedule role located in Milton Keynes, UK. However, you may need to work in other Rockwell Automation offices. You will work on customer sites to support customer contractual More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager, Global Applications

United Kingdom
Orbis International
scalable solutions, and overseeing the design and development of applications that meet a unified set of global requirements. This role will lead cross-functional teams to implement and support program technology solutions that align with organizational goals and regional needs. The position requires strong project management skills, a background in software development or DevOps, and the ability to … scale-up and standardization. Define and document baseline functional requirements that align with global program needs across regions, disease focus, and use cases. Lead the planning and execution of application development projects, including customization, integration, and testing. Develop and manage implementation plans for application rollout and deployment. Coordinate with internal teams and external vendors to ensure timely delivery … of high-quality solutions. Provide ongoing support and continuous improvement for deployed applications. Facilitate training and knowledge transfer to regional teams and end users. Maintain clear documentation of requirements, workflows, and system configurations. QUALIFICATIONS & EXPERIENCE Bachelor's degree in computer science or equivalent field. Minimum 5 years of experience in software development, DevOps, or technology project management. Ideal More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Applications Manager - Principle Business Analyst

Redhill, Surrey, South East, United Kingdom
Rapiscan Systems
Supply Chain, Service, and HR systems, with a primary emphasis on Finance and D365 Finance & Operations. You will be responsible for identifying business process gaps, managing end-to-end application implementations, and ensuring systems meet operational and strategic needs. This includes working closely with stakeholders across multiple divisions, managing internal and external resources, and delivering projects on time and … budget. Key Responsibilities Collaborate with the Director of IT Applications to prioritize initiatives for maximum business impact. Lead requirements gathering, process mapping, and solution design for enterprise applications. Support finance teams with month-end close, project accounting, and system functionality. Manage full lifecycle of IT implementationsfrom inception to post-go-live support. Serve as Business Analyst on major … training materials. Develop reports and dashboards for ERP, CRM, and BI systems. Assist in database design and data modeling to meet business needs. Provide Tier 2 and 3 support for enterprise applications, including user training. Promote effective use of technology across departments. Mentor junior BAs and manage project-specific resources. Oversee third-party consultants and contractors during project More ❯
Employment Type: Permanent
Posted:

First line IT support engineer

London, United Kingdom
Hybrid / WFH Options
Supporter Care Team
We're Breast Cancer Now, the research and support charity. We're the place to turn to for anything and everything to do with breast cancer. However you're experiencing breast cancer, we're here. The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support … model allows you to work up to 3 days per week at home. When applying We hope you choose to apply for this role. To support your application, you'll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much … date Wednesday 20 August 2025 at 9am We reserve the right to close this advert early and subject to volume of applications. If you're interested, please submit your application as early as possible. How to apply Please apply online via the link provided. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer - Application Middleware Connectivity

New York, United States
Bloomberg
Senior Software Engineer - Application Middleware Connectivity Location New York Business Area Engineering and CTO Ref # Description & Requirements We are the engineering team responsible for the infrastructure products directing Bloomberg customers across the globe to their optimal nearest Bloomberg network locations to access news and market data. We provide a platform for all the application teams within Bloomberg … that have global connectivity needs to easily integrate with us and direct their application software to the closest network locations. Our platform shields the application teams from knowing any details regarding network topology or resource availability and offers superior connection resiliency & visibility. Our platform provides options for clients to connect to a diverse set of network locations to … You will collaborate extensively within the team and with our partners within Bloomberg to provide solutions that are meeting client's needs and to deliver new features that support our key initiatives. We are currently modernizing our platform, and this is a great opportunity for you to design, develop and build solutions from the ground up. Tech Stack More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Systems Engineering Web Application Expert with Security Clearance

Fort Belvoir, Virginia, United States
Hybrid / WFH Options
Seneca Resources, LLC
Job Description Looking for an exceptional Senior Systems Engineer, Web Application Subject Matter Expert, who will be the ultimate escalation point for complex web application issues, ensuring the stability and performance of critical government-facing applications. Your ability to tackle complex problems and build reliable, scalable solutions will help shape the future of technology and contribute to making … our nation safer. Your Impact/Key Responsibilities Tier 4 Escalation & Advanced Troubleshooting: Serve as the highest escalation point for critical and complex web application incidents, performing in-depth analysis, root cause identification, and implementing effective resolutions to minimize downtime and prevent recurrence. Web Application Subject Matter Expertise: Develop and maintain comprehensive expertise in the web application … behavior within the deployment environment. Problem Management & Prevention: Lead efforts in post-incident reviews, identifying underlying issues, and driving the implementation of permanent solutions and preventative measures to enhance application reliability and stability. Collaboration & Knowledge Transfer: Work closely with Operations, On-site DevOps, and Development teams to facilitate efficient incident response, share expert knowledge, and contribute to the continuous More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Technical Application Service Specialist

Edinburgh, United Kingdom
Lloyds Banking Group
JOB TITLE: Technical Application Service Specialist SALARY: £43,803 - £50,000 LOCATION: Edinburgh HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in our Edinburgh office About this opportunity Exciting opportunity for a Technical Application Service Specialist to join the Service Team of the Domestic Payments Lab . You'll be a developing specialist with growing independence … in the field Apply technical knowledge to solve routine problems Collaborate effectively with team members and other departments Contribute ideas in team brainstorming sessions Begin to guide and support less experienced team members Assist in evaluating new tools and technologies What you'll need Technical troubleshooting - including collaborating with Infrastructure Teams to diagnose and resolve hardware, software and … IBM DB2, Oracle PL/SQL, PostgreSQL IBM Integration Bus (IIB) also known as IBM App Connect Enterprise (ACE), Webservices (REST/SOAP), SpringBoot, Kafka, WebSphere MQ, IBM WebSphere Application Server (WAS). Working experience on Docker and Kubernetes. Code Management: GitHub, SonarQube, Nexus, Jenkins. Tools: TWS, Tivoli, Splunk, Dynatrace, ServiceNow. It would be great if you also had More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Application Development Engineer with Security Clearance

Huntsville, Alabama, United States
Take2 Consulting
the Army 365 environment. The candidate will collaborate with government leads and technical staff to improve mission performance through scalable app development, automation, data reporting, governance adherence, and support services. This role also includes leading solution implementation, documentation, training coordination, and troubleshooting efforts to ensure system continuity and user satisfaction. KEY RESPONSIBILITIES Design, develop, and maintain Power Platform … developed solutions in coordination with government leads Lead the creation and maintenance of detailed technical and non-technical documentation for all developed tools Support ticket resolution for application-related issues within established response timelines Interface with both government and commercial automation platforms to enhance collaboration and knowledge sharing Participate in technical communities of practice and contribute to … the ACC platform modernization roadmap REQUIRED QUALIFICATIONS Minimum of 5 years of experience in application development, business automation, or data visualization Proficient in: Power Apps (Canvas and Model-Driven) Power Automate Power BI Microsoft SharePoint 2016 and SharePoint Online Microsoft Office Suite, including Project and Visio Strong written and verbal communication skills, with the ability to coordinate directly with More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

1st Line IT Support Engineer

Chorley, Lancashire, United Kingdom
Bowdon Associates Limited
Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be … for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end More ❯
Employment Type: Permanent
Salary: £25500 - £27000/annum
Posted:

Senior Technical Support Engineer - Hands on Lab Equipment - Devon

Devon, United Kingdom
Curo Services
Subject - Senior Technical Support Engineer - Hands on Lab Equipment - Devon Job Title: Senior Technical Support Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You must have … in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures … software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Infrastructure Support Engineer

Manchester, Lancashire, United Kingdom
Vix Technology
on-site, full time, 5 days per week is a requirement for this role. Find out more about your new workplace! We are looking for a IT Infrastructure and Application Support Engineer to join our team. Reporting to the IT Operations Manager and based in Manchester, UK, this role serves as a key escalation point for complex … in the day-to-day operations and stability of our global IT environment. What will you be responsible for? Providing Follow the Sun (F-T-S) second-line support and issue escalation via the IT service desk platform, within set SLAs. Managing and supporting Windows Server infrastructure , including Active Directory, DNS, DHCP, and GPOs. Maintaining and supporting cloud … is highly advantageous. Participating in corporate IT projects including upgrades, integrations, and migrations. Creating, maintaining, and updating internal records, registers, and technical documentation. Engaging with vendors for procurement, support escalation, and warranty matters. Operating within the ITIL framework , following best practices for incident, request, and change management. What does our ideal candidate look like? You will recognise that More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Think Specialist Recruitment
We are now looking for an On-site IT Support Specialist to work with our client, an international business who have one of their global head offices based in the Hemel Hempstead area. This role is an initial temporary position on an initial 12-month period and comes about due to the need to grow the team and … other people in the local IT team. As part of this team, you'll be supporting on all different types of internal IT queries, troubleshooting and providing support to the 100+ staff based in the Hemel offices; as well as being part of a huge hardware focussed project and helping with the set-up of new equipment and … knowledge of computer hardware, including laptops, desktops and peripherals. Experience with desktop (PC & Mac), server, and mobile operating systems (Windows 10, MAC OS, Windows Server, Android and iOS). Application support experience with Office 365 Business Applications and Services, MS Office, Outlook, One Drive, SharePoint, Teams, SharePoint etc. Excellent written and oral communication skills. Excellent interpersonal skills More ❯
Employment Type: Temporary
Salary: £25000 - £30000/annum
Posted:

Applications Manager

South West London, London, United Kingdom
La Fosse
Application Manager – Finance Systems (Great Plains) London (Hybrid) | Permanent | c. £65,000 A leading global organisation is looking for an experienced Application Manager – Finance Systems to play a key role in a major financial systems transformation project. This is an exciting opportunity to take ownership of business-critical finance platforms and lead the move away from Microsoft Dynamics … Plains, XLR, and Financial Analyzer Leading system enhancements, change initiatives, and continuous improvements Acting as the key liaison between Finance and IT teams Managing third-party vendors and support providers Driving the planning and delivery of the future finance platform What we're looking for: Strong experience administering Microsoft Dynamics Great Plains Technical knowledge across UI, middleware, SQL More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Applications Manager

London, United Kingdom
La Fosse Associates
Job Benefits: + Benefits Application Manager - Finance Systems (Great Plains) London (Hybrid) Permanent c. £65,000 A leading global organisation is looking for an experienced Application Manager - Finance Systems to play a key role in a major financial systems transformation project. This is an exciting opportunity to take ownership of business-critical finance platforms and lead the move … Plains, XLR, and Financial Analyzer Leading system enhancements, change initiatives, and continuous improvements Acting as the key liaison between Finance and IT teams Managing third-party vendors and support providers Driving the planning and delivery of the future finance platform What we're looking for: Strong experience administering Microsoft Dynamics Great Plains Technical knowledge across UI, middleware, SQL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

London, United Kingdom
Hybrid / WFH Options
GPL Technologies
Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues, and … network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot and resolve common issues such as password resets, connectivity problems, and application support. Ticket Management: Accurately document, categorize, and prioritize incoming issues using the ticketing system. Escalate unresolved or complex issues to Tier 2 or Tier 3 engineers when necessary. Follow More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Engineer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
TidalSense limited
diagnostic test for COPD which uses the company's unique, patented, sensor technology embedded in the N-Tidal device. We are seeking a early- to mid-career customer support engineer with strong problem-solving and communication abilities to identify and resolve any technical issues our customers encounter. We are at an exciting phase in our journey as we … passionate, socially-motivated and multi-disciplinary team covering engineers, scientists, clinicians, designers, product and usability specialists. This is a unique opportunity for a driven and autonomous individual to support the real-world deployment of a new generation of regulated hardware and software medical device products that will deliver impact in the real world and change people's lives. … to understand (at a high level) cloud architectures, technical process flow charts, and where issues may occur in interactions between processes/services covering relational databases, APIs, modern web application frameworks, and connected hardware Comfortable interpreting error logs and diagnostic information from multiple sources to identify and resolve issues Experience with writing and executing SQL queries Experience with developing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Specialist

Rochester, New York, United States
MVP Health Care
re on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Deskside Support Engineer to join . If you have a passion for working with the latest technology and interacting with customers, this is the opportunity for you. ONSITE- ROCHESTER, NY What … bring: An AA/AS or BA/BS in a technical discipline, Computer Science preferred. IT certification, such as A+, MCDS, or equivalence experience as a deskside support technician or similar role The availability to work on-site, full-time. 3+ years Computer Hardware experience require 3 years customer service experience Proven experience in providing technical support … To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at . More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

IT Support Technician

Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom
Hybrid / WFH Options
Hawk 3 Talent Solutions
IT Desktop Support Technician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for a highly motivated IT Desktop Support Technician ready … to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively … Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD (Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobile device and application management across Microsoft, Apple and Android platforms. ITIL Foundation Certified (Desirable) Airwatch Mobile Device Management (Desirable) Full driving license and access to own transport. Duties Maintain an accurate and More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

Front Office Support Engineer

London, South East, England, United Kingdom
Harvey Nash
Front Office Support Engineer - Sought by Leading Financial Services - London - Permanent About the role: We're looking for an Application Support engineer to work within the EMEA Front Office Support team. The team requires a motivated self-starter who has the technical skills to support a growing number of buy-side … Windows Server, DevOps, database and networking skills. Required Experience: Strong hands-on support experience within a financial institution (buy-side, sell-side, venue/platform provider) Solid application support experience within a Linux environment. Excellent working knowledge of the FIX protocol. Good understanding of European Equity market structure, mechanics and flows. Ability to convey expected More ❯
Employment Type: Full-Time
Salary: £80,000 - £90,000 per annum
Posted:

Technical Support Engineer - UX

Staines-upon-Thames, Middlesex, England, United Kingdom
Hybrid / WFH Options
Salt Search
Contract Role: Technical Support Engineer - UX Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: ASAP Hours: 40 per week/8 per day The Role We are seeking a Technical Support Engineer - UX to act as a customer advocate, providing expert technical support to users and administrators of … a complex SaaS platform. You will manage and resolve technical issues, ensure customer satisfaction, and contribute to best practice development for support services. This role offers the opportunity to become a subject matter expert in specific product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with customers and … platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

IT Support Assistant

Doncaster, South Yorkshire, England, United Kingdom
UBT
Description A long-established and growing business within the construction and industrial products sector is seeking an IT Support Assistant to join their close-knit, supportive team based in Doncaster. This full-time, office-based role offers the chance to work in a collaborative environment, where employees are treated like family and supported to succeed. You'll play … system issues as they arise Manage and maintain a central log of IT activities Support onboarding, offboarding, and user access changes Assist with server patch management and application updates Maintain asset registers, change logs, and key documentation Liaise with external IT support partners and raise support tickets Perform system security checks in line … company policy Support reporting and data management using tools such as PowerBI and SQL Help onboard external partners to document automation platforms Supporting users with Microsoft 365 application (Outlook, OneDrive, SharePoint, Teams etc), Azure, Dynamics 365 (Customer Service), Sage200, SageCRM, Smartsheet Assisting with testing and deploying changes on the company websites Data management in internal systems such More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Technical Support Analyst

Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
Technical Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … the role A minimum of 2 years' experience in second-line technical support Experience with service desk ticketing tools (e.g. Jira ) Proven knowledge and practical experience with: Application Support SQL Windows operating systems Databases Remote Access Tools Excellent interpersonal and communication skills must be confident and articulate on the phone Fluency in English both spoken … Analyst , you will play a key role in ensuring excellent user experiences across a diverse customer base. You will provide high-quality technical support and assist with application deployment, training, and issue resolution. Responsibilities include: Responding to incoming support calls and tickets within agreed SLAs Diagnosing and resolving technical issues, or escalating to the development More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Software Support Analyst

Coventry, Warwickshire, United Kingdom
ParentPay Group
Software Support Analyst Application Deadline: 31 August 2025 Department: Customer Support Employment Type: Permanent - Full Time Location: Coventry, UK Reporting To: Elizabeth Ambrose Description As a Software Support Analyst (internally known as Service Desk Analyst), you will be the first point of contact for all customers regarding software related issues. Requests will come … you possess excellent written and oral communication skills and can deliver high levels of customer service at all times. All enquiries must be logged on to the Service now application so that all tickets can be effectively tracked and managed and you will be expected to provide first line support whilst working within agreed SLA's. You … improve the service provided to our customer base and ensure that at all times the company is represented as professional, courteous and helpful. Key Responsibilities • Provide 1st Line Support to all customers (both internal and external) via telephone, email and webchat • Ensure that all support requests are recorded accurately and professionally on the Service now system More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: