RIS Google Cloud Solution Architect Senior Manager
- Location
- Greater London, England, United Kingdom
employee productivity, no-code/low-code agents, governed custom agents and integration with enterprise workflows. Shape GECX-led customer experience solutions, including conversational AI, agent assist, CX insights, voice/digital integration, knowledge grounding and responsible AI controls. Design modern Google Cloud architectures spanning cloud foundations, Google … Enterprise, Vertex AI, agentic AI, enterprise search/RAG, AI governance, evaluation, observability and responsible AI patterns. Practical exposure to customer experience transformation, conversational AI or contact-centre modernisation; GECX, Conversational Agents, Agent Assist or CX Insights exposure strongly preferred. Ability to build business cases, solution ...