26 to 50 of 53 Customer Support Specialist Jobs

Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support … software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep into the way they use our software so they can continually enhance their software usage … with our customers. A bit more about the role, you will: Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software. Efficiently problem solve and manage tickets until resolution. Deliver training webinars focused on specific More ❯

Google. V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to … support queries from customers and leads. Expect to have You will coordinate with multiple internal teams: with Product and Engineering for bug resolution and product feedback, and with Sales, Customer Success, and Account Management to ensure that every V7 customer is set up for success. Nothing is … shift, so you'd be working the standard 9am-5pm UTC. Responding to V7's customers over email, chat, and calls. Troubleshooting and investigating customer-reported bugs. Reporting bugs to our Engineering Team and providing customer updates. Collecting and sharing user feedback with our Product Team. Collaborating with More ❯

We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales … team with reporting and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems … and using the browser-based system for scheme participation. Provide guidance on technical aspects of the schemes. Collaborate with internal teams to ensure seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support More ❯

We are urgently looking for an Customer Support Role to join our Device Intelligence team. The ideal candidate will have proven experience in Accounts Management and Customer First service and support for all account related issues. Required: An Accounts Management team member will be responsible for … the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an … tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with long-term projects. Monitor and prioritize work from multiple intake vectors, including but More ❯

Customer Service Advisor/London/£30,000/Hybrid Our client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services. “We are looking for a first point of contact for our members, to enhance the member experience … by maintaining high standards of the organisation and providing exceptional customer support” Role and Responsibilities: Respond to member enquiries via phone, email, web and live chat in a timely manner Provide clear and accurate support on standards, products and services to both active and prospective members Promote … protection legislation and company policies are adhered to, maintain an accurate and up-to-date record of our member base by following agreed member support systems and processes Develop and maintain a thorough and up-to-date understanding of standards, products and services Provide clear and accurate support More ❯

Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the … shape the future of space defense. This is a contingent position based upon contract award Responsibilities Include: Provides first line (Tier 1) IT technical support to end users for account administration, distribution of software and documentation, system/network status, and problem entry, via problem ITSM tracking tool. With … work towards, and meet, defined team Service Levels. Leveraging excellent written skills, collects and documents necessary information for issue escalation as necessary to appropriate support teams. Supports and is responsive to assist peers and lower-skilled employees as a part of a collaborative team effort. Performs the assignments in More ❯

The role requires close collaboration with internal teams and third-party managed service providers to escalate issues, bridging the gap between first-line support and more complex technical and operational problem-solving 2nd and 3rd line support teams. Energy/Utilities is a must. Customer Experience Provide … clear, professional, and empathetic support for customers contacting client Service Desk. Regularly monitor and review customer feedback and ticket trends to improve customer experience. Support process improvements to improve customer experience. Support & Issue Resolution Provide industry SME-level support, handling queries escalated by … the Service Desk. Investigate, categorise, and diagnose customer issues, ensuring efficient and accurate resolution. Act as a bridge between first-line support and technical/operational teams, escalating complex issues where necessary. Manage and track customer cases and incidents, ensuring they are resolved efficiently within agreed SLAs. More ❯

The role requires close collaboration with internal teams and third-party managed service providers to escalate issues, bridging the gap between first-line support and more complex technical and operational problem-solving 2nd and 3rd line support teams. Energy/Utilities is a must. Customer Experience Provide … clear, professional, and empathetic support for customers contacting client Service Desk. Regularly monitor and review customer feedback and ticket trends to improve customer experience. Support process improvements to improve customer experience. Support & Issue Resolution Provide industry SME-level support, handling queries escalated by … the Service Desk. Investigate, categorise, and diagnose customer issues, ensuring efficient and accurate resolution. Act as a bridge between first-line support and technical/operational teams, escalating complex issues where necessary. Manage and track customer cases and incidents, ensuring they are resolved efficiently within agreed SLAs. More ❯

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based … in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

br Do you have the following skills, experience and drive to succeed in this role Find out below. br We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

Customer Success & Operations Specialist Vitruve Madrid (Hybrid) About the role: We're looking for a highly motivated Customer Success & Operations Specialist who will play a pivotal role in ensuring smooth operations and exceptional customer experiences at Vitruve. This position is ideal for someone who is … proactive, organized, and eager to grow within a dynamic startup environment. What you'll do: Manage customer communication via email, chat, and other channels. Process and track customer orders, create shipping labels, and coordinate closely with the warehouse and assembly line. Monitor inventory levels and manage stock reports. … Handle product dispatch from the office during warehouse closures or vacations. Manage and update customer data in HubSpot, including follow-ups on demos, repairs, and replacements. Help with office organization Must-haves: English proficiency (C1 or above), essential for communication and reporting. Degree in Business Administration, Management, or related More ❯

Note: Position requires local residence in the Norfolk, VA Area to be on-site. Job Summary VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR … the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Provides technical support to end users for computer, application, system, device, printer, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to … cloning of laptops and computers. Applies Microsoft and other third-party security patches and updates to Windows 10 clientworkstations. Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls. Conducts new user check-ins and check-outs. Creates and modifies Microsoft Active Directory user accounts. More ❯

Employment type: Permanent Working Hours: Full time Salary: Competitive + Shares + Benefits We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customer support manager, technology teams … high throughput distributed messaging system to the e-trading Fixed-income markets. We are foremost a technology service provider, and the quality of our customer service is critical to our success. In this role, you'll work and learn collaboratively alongside every team at TransFICC and will be paramount More ❯

Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need … and the IT support for problem resolution. Responsible for recording, categorizing, prioritizing, and responding to basic user and system issues, as well as, resolving more complex user and system issues. Enter and track tickets for the requesting organization. Responsible for attending meetings that affect Help Desk Process and Procedures. … Effectively communicate ticket follow-ups, system updates, improvements and outages to the customer to ensure they are well informed of current status. Solve problems using documented Standard Operating Procedures (SOP)Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client More ❯

Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need … and the IT support for problem resolution. Responsible for recording, categorizing, prioritizing, and responding to basic user and system issues, as well as, resolving more complex user and system issues. Enter and track tickets for the requesting organization. Responsible for attending meetings that affect Help Desk Process and Procedures. … Effectively communicate ticket follow-ups, system updates, improvements and outages to the customer to ensure they are well informed of current status. Solve problems using documented Standard Operating Procedures (SOP)Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client More ❯

Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need … and the IT support for problem resolution. Responsible for recording, categorizing, prioritizing, and responding to basic user and system issues, as well as, resolving more complex user and system issues. Enter and track tickets for the requesting organization. Responsible for attending meetings that affect Help Desk Process and Procedures. … Effectively communicate ticket follow-ups, system updates, improvements and outages to the customer to ensure they are well informed of current status. Solve problems using documented Standard Operating Procedures (SOP)Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client More ❯