Aftercare Officer (18-FTC)
- Hiring Organisation
- Chime Housing
- Location
- Watford, Hertfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 26,650 - 30,000 Annual
completion of new build homes. What s the role? Key Accountabilities: Support the delivery and handover of new homes, ensuring all required documentation and data is in place Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare Participate in handover … handling of complaints, dissatisfaction and defect-related service requests Assist with customer satisfaction surveys and use feedback to improve services Contribute to reporting, data analysis and administrative processes within the Aftercare function What are we looking for? Essential: Experience of working in a customer-facing environment and managing ...