Head of CRM Architecture
- Hiring Organisation
- Harnham
- Location
- City of London, London, United Kingdom
traditional CRM administration. You will architect the systems that underpin the entire customer lifecycle , ensuring the GTM tech stack scales effectively while maintaining strong data quality and governance. If you want to own the strategy, design, and optimisation of a modern CRM environment while partnering closely with senior leaders … Service, and Operations Translate commercial requirements into scalable system design and configuration Partner with Revenue Operations, Marketing, and Customer Success leadership Build and maintain data quality standards, lifecycle processes, and technical documentation Troubleshoot issues, support system users, and maintain overall CRM health Work with engineering and automation teams ...