The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between IT … procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all Desktop Support operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high-priority issues to senior engineers or other IT … of ongoing issues. Requirements: Education & Experience: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2-3 years of hands-on experience in a desktop support or helpdesk environment. Experience with dispatching or coordinating IT support is a strong plus. Technical Skills: Proficiency in supporting Windows and Mac OS environments. Familiarity with Microsoft Active More ❯
Lead Desktop Support Engineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and ensuring first … to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice and professional development Own the global incident, request, and escalation processes across desktop and end-user support Act as senior escalation for Windows … Windows, Active Directory, Group Policy, and Office 365 in enterprise environments Strong PowerShell scripting ability, with bonus points for Python or Bash Hands-on expertise with endpoint hardware and desktop troubleshooting Familiarity with networking and Linux fundamentals a plus A customer-first approach with the confidence to engage stakeholders at all levels Why Apply? This is a rare chance More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The One Group
Azure Virtual Desktop (AVD) SME Salary: £60,000-£70,000 Contract: 12-month FTC (extensions likely) Location: Fully remote Clearance: UK Security Clearance (SC) - Required Why This Role Stands Out Play a key role in managing and optimising a large-scale Azure Virtual Desktop estate in a high-profile IT environment. Hands-on with AVD, FSLogix, NetApp, Azure … performance, reliability, and user experience across a secure enterprise. Fully remote working with contract stability (12-month FTC + extensions). Role Overview We're seeking an Azure Virtual Desktop SME to support and enhance enterprise-wide AVD services. You'll work within a dedicated team to deliver secure, scalable, and highly available virtual desktop environments for end … users across the organisation. Key Responsibilities Support and maintain all aspects of the Azure Virtual Desktop infrastructure. Administer host pools, golden images, user/application access, and resource groups. Optimise multi-user environments with FSLogix and enterprise storage. Ensure high availability and disaster recovery across AVD components. Provide direct user support and troubleshoot issues across pre-prod and production. More ❯
youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal … on-call duties may be required. Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Asset and peripheral deployments In depth investigation into issues to pass back to 3rd … line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows 7 and 10 Operating Systems Deployment, configuration Support More ❯
L aptop/Desktop build engineer SC clearance required UK born citizen £14.54 per hour Raynesway , Derby DE21 7BE Mon-Fri 0900- 1730pm Drivers license required (full uk) Very prestigious client Collect, deliver and provide inventory of IT Equipment Build windows 10 laptop and desktop devices to specification of site Perform diagnostic tests on all builds Basic More ❯
well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data. As an Azure Virtual Desktop (AVD) Engineer supporting TrueTandem's Intelligence customers, you will help design, secure, and optimize virtualized environments within Microsoft Azure Government and GCC High. This position supports the modernization … delivering solutions across federal security domains. The role emphasizes mission agility, zero-trust posture, and deep integration with Microsoft technologies. Role and Responsibilities: Architects and configures secure Azure Virtual Desktop environments across isolated enclaves (IL4, IL5, IL6, IL7). Implements conditional access, FSLogix profile containers, and network segmentation policies for Zero Trust. Manages and automates deployments using Infrastructure as … processes by maintaining compliance with FedRAMP High/NIST 80053 controls. Required Skills 7+ years of experience supporting enterprise Microsoft environments, including at least 3 years with Azure Virtual Desktop (AVD). 3+ years experience deploying and managing workloads in Azure Government or GCC High. 2+ years hands on experience with Bicep, ARM templates, or Terraform to automate AVD More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
ZENOVO LTD
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
Bradley Stoke, Gloucestershire, United Kingdom Hybrid / WFH Options
Zenovo
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
newport, wales, united kingdom Hybrid / WFH Options
ZENOVO LTD
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
ZENOVO LTD
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
North Bristol, BS34, Bradley Stoke, Gloucestershire, United Kingdom Hybrid / WFH Options
Zenovo
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
Employment Type: Permanent
Salary: £50000 - £65000/annum Up to £65,000 (Depending on Experie
bath, south west england, united kingdom Hybrid / WFH Options
ZENOVO LTD
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
ZENOVO LTD
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
Genesis10 is currently seeking a Desktop Testing Analyst/Engineer with our client in the financial industry located in Charlotte, NC. This is a 12+ month contract position. Responsibilities: Test products to accomplish business outcomes, with a focus on the user experience related to desktop applications Subject matter expert on testing practices, ensure that products are tested … manual and automated tests, record and communicate test results and assist with triaging defects Ensure regression tests are maintained and well designed Requirements: 5 years of software deployment and desktop testing experience Experience in desktop application testing or software deployment/software packaging Strong knowledge of test management tools such as Microsoft Intune and Jira Technically proficient with … knowledge of desktop environment (hardware, software, Windows operating systems, registry, command line, and network connectivity) Proficiency in MS Office suite, particularly Excel, PowerPoint, Word, OneNote, Outlook, SharePoint, and Visio Desired skills: Excellent written and verbal communication skills able to effectively interact across all levels of the organization Ability to work in a dynamic environment with minimal supervision Self-starter More ❯
Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and More ❯
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose YOU MUST BE LIVING … CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
TENICA is hiring an Enterprise Virtual Desktop Infrastructure (EVDI) Engineer. TS/SCI with CI poly Job Location: Chantilly, VA Job Description TENICA has an immediate opening for a thin client, Enterprise Virtual Desktop Infrastructure (EVDI) Engineer with a background in VMWare, Citrix, or similar large-scale virtualized desktop environments. The successful candidate will leverage their … background to oversee proposed future desktop architectures, and the optimization of cloud technology utilization. The successful candidate will conduct independent cost, schedule, and performance trade analysis against a dedicated Client/Server Service Provider's implementation approaches. The successful applicant will participate within a team of Systems Engineers and Technical Advisors (SETAs) overseeing the design, delivery, enhancement, and recapitalization More ❯
Overview: GovCIO is currently hiring a Virtual Desktop Infrastructure (VDI) Engineer to implement, manage, and support a Microsoft Hyper-V 2025 virtualization environment with GPU-enabled VDI. The engineer will be responsible for building, migrating, and sustaining virtualization platforms, backup solutions, and VDI infrastructure to support high-performance workloads and simulation environments. This position will be located … System Center Virtual Machine Manager (SCVMM) Deploy and manage ephemeral and persistent VDI environments (Microsoft RDS). Support GPU-enabled workloads for simulation/graphic intense software Implement Remote Desktop Broker or broker equivalents Migration & Maintenance Perform VMware-to-Hyper-V migrations using tools such as MVMC, virt-v2v, or Admin Center conversion. Validate migration workflows, cloned VM testing More ❯
and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests Escalate issues as appropriate and act as a technical escalation for the end user Maintain a high level of customer satisfaction Comply with the desktopMore ❯
Our client in the North West is looking for an experienced Desktop/Deployment Engineer to assist with Windows 11 Deployment. Experience required: NHS Experience preferred, not essential. Windows 10/11 Deployment You will be responsible for - Desktop Refresh Hardware e.g. PC, Monitor & Peripherals installation & Repair, decommission & disposal Software – Installation of numerous bits of software (usually More ❯
Required Education, Experience, & Skills This career requires a minimum of a bachelor's degree and at least 11 years or overall IT experience. It also requires: Citrix App and Desktop Virtualization Experience General Virtualization Concept Experience Windows Operating System Experience Experience with citric virtual applications and desktops in an enterprise environment on Hyper-V and Nutanix Preferred Education, Experience More ❯