Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
DesktopSupportEngineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT SupportEngineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and … nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and … resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and More ❯
2nd Line SupportEngineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line SupportEngineer , where you'll play a key role … streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software... Your Role As a 2nd Line SupportEngineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key … Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain More ❯
DesktopSupportEngineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology SupportEngineer is a member of the Information Technology Department who is responsible for the day-to-day … support of all systems and infrastructure used by our end users. The ideal candidate will have a bright personality, and an exceptional customer service mindset. Responsibilities: Resolves hardware and connectivity problems as they arise, escalating issues within the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in … managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve infrastructure issues Experience with Microsoft Office Suite, Google Workspace Suite, Adobe Creative Suite Experience with AWS, and Azure Basic knowledge of network More ❯
DesktopSupportEngineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology SupportEngineer is a member of the Information Technology Department who is responsible for the day-to-day … support of all systems and infrastructure used by our end users. The ideal candidate will have a bright personality, and an exceptional customer service mindset. Responsibilities: Resolves hardware and connectivity problems as they arise, escalating issues within the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in … managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve infrastructure issues Experience with Microsoft Office Suite, Google Workspace Suite, Adobe Creative Suite Experience with AWS, and Azure Basic knowledge of network More ❯
DesktopSupportEngineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology SupportEngineer is a member of the Information Technology Department who is responsible for the day-to-day … support of all systems and infrastructure used by our end users. The ideal candidate will have a bright personality, and an exceptional customer service mindset. Responsibilities: Resolves hardware and connectivity problems as they arise, escalating issues within the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in … managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve infrastructure issues Experience with Microsoft Office Suite, Google Workspace Suite, Adobe Creative Suite Experience with AWS, and Azure Basic knowledge of network More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Sopra Steria
Exciting Career Opportunity for DesktopSupport Engineers! Ready to take your IT career to new heights? Were on the lookout for enthusiastic DesktopSupport Engineers to join our dynamic team in Gloucester. Youll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on … premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to … a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT More ❯
Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user account administration. Maintain … documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all DesktopSupport operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high-priority issues to … and maintain accurate logs of ongoing issues. Requirements: Education & Experience: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Hands-on experience in a desktopsupport or helpdesk environment. Experience with dispatching or coordinating IT support is a strong plus. Technical Skills: Proficiency in supporting Windows and Mac OS environments. Familiarity with More ❯
Cambridge, Cambridgeshire, England, United Kingdom
ALTERED RESOURCING LTD
Onsite DesktopSupportEngineer Please note: this is an on-site role in Cambridge.About the roleThis is an exciting opportunity to join an energetic, dynamic and driven team focused on improving user performance, mitigating risk and increasing business agility. The position will involve providing onsite desk side support work based in the Cambridge area supporting users … deliverables, therefore we require engineers who are willing to be flexible in this respect (remuneration is given for all out of hours work).Your part to play Troubleshoot client support incidents, liaising with users at the clients site. This role requires your full time attendance on the client site supporting customers accessing IT services. Helping solve technical issues with … hardware and software) Liaising directly with end users to resolve any problems, as directed by the Service Desk Manager or on site key contact. Logging and triage of technical support requests over the telephone, face to face or by email within the ITSM tool. Using remote control tools and technologies to assist end users’ as required Documenting systems and More ❯
Our client is looking to recruit a DesktopSupportEngineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration … and supporting the business on project-based requirements encompassing: Performs installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software Assists in the setup and operation of audio-visual hardware as required by end-user Determine appropriate hardware and software based on corporate policy and end-user requirements Respond to incidents within SLA or within a timely … manner with the appropriate level of urgency, and follows up with customers on all issues Disconnects, moves and reconnects desktop technology hardware for single user, multi-user and office moves Roll-out, deploy and upgrade Desktop Devices using imaging tools such as SCCM Assist in administration and maintenance of technology infrastructure components May assist in installation, maintenance, troubleshooting More ❯
Role : DesktopSupport Location : Woking (Surrey) JD: Should be able to work from office for all the 5 days in a week - Woking (Surrey) Provide comprehensive technical and customer support services to VIPs user Provide on-site support when required or as requested by the VIP or Executive Authorized User; provide additional features to VIPs Support … resolution and include follow up with user. Assess reported incidents and take initiative and ownership to resolve them Replicate and resolve VIP incidents in the software & hardware environment. Provide support services for newly hired VIPs as well as existing VIPs VIP support can be remote support over the phone, in-person support in the home office … or at times at the VIPs home. Partner with Conference Room Support Teams to ensure meetings with VIPs are seamless when it comes to technology. Perform IMAC-related tasks as assigned Create and submit detailed call logs documenting customer interactions to be inclusive of accuracy, thoroughness, and timeliness Perform customer support related tasks and special projects as assigned More ❯
Onsite/DesktopSupportEngineer x2 Crewe £40-42,000 + Benefits - on site 5 days a week Act as the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving Incidents. The role will be onsite five days a week in Crewe Your More ❯
Watford, Hertfordshire, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
Think Specialist Recruitment are delighted to be working with a leading organisation based in the Watford area. This company have an exciting opportunity for a DesktopEngineer to join their IT team. This position will be supporting and enhancing the office infrastructure and office desktop support. Salary - £35,340 plus great benefits including an enhanced pension and … more. Hybrid working after training Some of the duties will include: Building both Windows machines and Macs Troubleshooting user issues on Windows and Macs Support MS Office products Creating, managing and deleting user accounts across all systems as required using Active Directory and 3rd party systems such as Salesforce and NetSuite Providing printer support Providing email support to users Desktop and laptop builds and patching Setting VPN access and troubleshooting issues experienced by existing VPN users Supporting the office WiFi and office network Providing support with mobile phones including Android and iOS Tracking the work through the ticketing system The suitable candidate: Previous experience within a similar position with 2 years experience Good communication More ❯
Role: DesktopSupport Type: Contract Inside IR35 Duration: 12 Months Mode: Fully onsite (5 days in a week) Location: Baker Street London, UK Key Responsibilities: Provide Level 1 & 2 IT support for end users (hardware, software, network, and peripheral issues). Troubleshoot Windows/macOS systems, mobile devices (iOS/Android), and Microsoft Office applications. Manage incidents … and service requests via ticketing systems (e.g., ServiceNow, Jira). Perform laptop imaging, user onboarding/offboarding, and basic network troubleshooting. AV Support: Set up and support AV systems in conference rooms, including projectors, displays, microphones, speakers, and video conferencing platforms (Zoom, Microsoft Teams, Webex, etc.). Perform routine AV health checks and proactively maintain equipment. Provide live … event support for in-person, hybrid, and virtual meetings. Collaborate with vendors and facilities for AV maintenance and upgrades. VIP/Executive Support: Deliver high-priority, discreet, and professional IT support to C-level executives and VIP staff. Ensure fast resolution of issues with minimal disruption to executive operations. Maintain executive device setups, including laptops, mobile phones More ❯
AV Desktop/Helpdesk SupportEngineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
Position Summary The Level 2 Helpdesk Technician provides advanced technical support to end-users and ensures the effective operation of IT systems and services. This role combines day-to-day user support with responsibilities in account management, device deployment, asset tracking, security monitoring, and project participation. Key Responsibilities Provide advanced technical support via phone, walk-up, remote … session, or support ticket. Monitor, prioritize, and resolve service requests within defined SLAs. Perform onboarding and offboarding activities, including user account setup, access rights, and hardware/software provisioning. Manage identity, directory, and collaboration platforms (e.g., accounts, groups, permissions, email, and distribution lists). Prepare, image, deploy, and support desktops, laptops, and mobile devices. Utilize device management platforms … Collaborate with IT peers on technology initiatives and project tasks. Document technical solutions, updates, and recurring issues to expand the knowledge base. Qualifications & Skills Required: 2+ years of IT support experience (helpdesk, desktopsupport, or equivalent). Strong troubleshooting skills across Windows, and common enterprise applications. Experience with identity and directory services administration. Familiarity with collaboration platforms More ❯
Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot (SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal). Excellent time management More ❯
Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot (SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal). Excellent time management JBG81_UKTJ click apply for full job details More ❯
My client is currently looking for a Help Desk Specialist. You will be responsible for second level support for software and hardware related issues. You will Identify, and resolve technical problems, timely response to telephone calls and emails for technical support. You will have a minimum of 3 year's experience in technical support with Strong computer literacy More ❯