Title - DesktopSupportTechnician Location - Ghent, Belgium Job Type - 1 Year Contract Job Summary: The DesktopSupportTechnician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level … technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues of windows and mac … and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best More ❯
We're Hiring: Installation Technicians (Desktop Hardware) Location: Bristol Job Type: Contract - £120-£130/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktopMore ❯
Location: Howden Department: IT Ops Job Type: Full time Contract Type: Permanent About Us. PA Media Group is the UK and Irelands national news agency and a trusted multi-media content provider for print, web, mobile, and broadcast click apply More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Global Technology Solutions Ltd
IT DesktopSupportTechnician Location: Harrogate Start Date: end of July IR35 Status: Inside IR35 via Umbrella Pay Rate : £150p/d JOB SUMMARY Manage and participate in the support of IT systems, projects and staff across the organisation. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist … knowledge and guidance on technical aspects of systems and services, and act as a local expert and reference point. Responsibilities include: assist in the delivery of IT support for hardware, software and peripheral equipment used in an organisation; successfully resolve IT support calls in a timely and efficient manner; perform installations, configurations, relocations and decommissioning of computer hardware … and software; fault-find and rectify problems; track progress of IT support calls; escalate issues as appropriate; and promote good practice in the use of hardware and software and IT security. DUTIES AND RESPONSIBILITIES OF THE POST To ensure that all IT services provided within the organisation support the delivery and for the service to become associated with More ❯