Technical Service Engineer
- Location
- United Kingdom
follow-up until issue is resolved. Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete. Identify/forecast spare parts requirements Utilise D365 Service Reports, RMAs & monthly KPI reports. Handle all service calls timely and professionally. Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales … pedigree. Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges. Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training). Experience of IP addressing, Remote Desktop Protocols, & Driver Support. Knowledge of Beckhoff ...