26 to 50 of 74 Fault Management Jobs

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯

coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24 7 global DoD information network (DoDIN) operations and incident management support. We support key missions which include: JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security … DoD Gateway facilities. Airborne Intelligence, Surveillance, Reconnaissance operations support. Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. PRIMARY RESPONSIBILITIES: Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation. Troubleshoot circuits using router commands, loops … baseline certification (Security+ CE, or equivalent) at start date. Ability to work in a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical More ❯

coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24 7 global DoD information network (DoDIN) operations and incident management support. We support key missions which include: JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security … DoD Gateway facilities. Airborne Intelligence, Surveillance, Reconnaissance operations support. Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. PRIMARY RESPONSIBILITIES: Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation. Troubleshoot circuits using router commands, loops … baseline certification (Security+ CE, or equivalent) at start date. Ability to work in a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical More ❯

Investigation of network faults and incidents as and when reported by the customer. Perform health checks on networks and underlying infrastructure. Respond to network issues as highlighted by the Fault Management System. Liaise and assist the third line support team with network issues. Accurate reporting of faults using established ticketing systems. Generate customer reports as and when directed … by the Service Management team. Please note that the successful candidate will be required to pass a targeted medical questionnaire and/or medical examination as a condition of employment for this role. This role is full time, 37 hours per week and is based on site at Corsham, Wiltshire. In this role, you'll be required to be … on call (weekday evenings, weekends). Essential Experience of the Network Operations Engineer Experience within a Network Operations environment or Network Management Centre. Exposure to first and second line support networking practices. Good IP switching and routing skills to include VLAN, STP, OSPF, BGP, MPLS, VOIP (Voice over Internet Protocol). Broad exposure to the telecommunications industry. Good communications More ❯

baseline certification (Security CE, or equivalent) at start date. Ability to work in a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical More ❯

Work Schedule: 100% onsite Clearance: Active Secret security clearance Certification: Security+ CE Our Network Operations Center (NOC) team provides 24 7 global DoD information network (DoDIN) operations and incident management support. PRIMARY RESPONSIBILITIES: Create and update tickets utilizing Remedy. Monitor network events and element management failures in real-time on a 24x7x365 basis. Incident Correlation and Fault Analysis: Proactively analyze alarms provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information identifying the fault condition and its impacts isolating root causes coordinating correction of fault situations regardless of the fault in the infrastructure Notify necessary points of contacts based on essential or heightened awareness networks, circuits … or location of incidents Incident Analysis (Fault Isolation): Support the fault isolation process diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities. Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment Support all customers to include providing global More ❯

onsite Currently possess an active Secret security clearance Primary Responsibilities: Responsible for assisting with the following duties: Create and update tickets utilizing Remedy. Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. Incident Correlation and Fault Analysis: o Proactively analyze alarms o Provide detailed analyses leading to resolution of … the alarm conditions, including filtering and correlating fault information o Identifying the fault condition and its impacts o Isolating root causes o Coordinating correction of fault situations regardless of the fault in the infrastructure. Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents. Incident Analysis (Fault Isolation): o … Support the fault isolation process o Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs o Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities. o Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment Support all customers to include providing global situational awareness support. Fault Correction More ❯

seeking an experienced MDA NOC Technician to join their dynamic team. Responsible for assisting with the following duties: •Create and update tickets utilizing Remedy. •Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. •Incident Correlation and Fault Analysis: o Proactively analyze alarms o Provide detailed analyses leading to resolution … of the alarm conditions, including filtering and correlating fault information o Identifying the fault condition and its impacts o Isolating root causes o Coordinating correction of fault situations regardless of the fault in the infrastructure. •Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents. •Incident Analysis (Fault Isolation … o Support the fault isolation process o Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs o Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities. o Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment •Support all customers to include providing global situational awareness support. •Fault More ❯

is seeking an experienced NOC Technician to join their dynamic team. Responsible for assisting with the following duties: Create and update tickets utilizing Remedy. Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. Incident Correlation and Fault Analysis: Proactively analyze alarms Provide detailed analyses leading to resolution of the … alarm conditions, including filtering and correlating fault information Identifying the fault condition and its impacts Isolating root causes Coordinating correction of fault situations regardless of the fault in the infrastructure. Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents. Incident Analysis (Fault Isolation): Support the fault isolation … process Diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs Identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities. Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment Support all customers to include providing global situational awareness support. Fault Correction: Correct/replace faulty network elements, coordinating with More ❯

for customer requirements (Motorola & Hytera). Installation, troubleshooting, and maintenance of telecommunication equipment from various vendors such as Hytera, Motorola, Tait, Simoco, Kenwood, and Icom. Site maintenance and servicing. Fault management including log analysis, debugging, and workarounds. Supporting business needs through customer analysis and product presentations. Providing technical support for communication systems in major contracts. Skills and Experience … At least 2 years of experience in military or commercial radio communication. RF propagation experience. Strong IT skills, including database management, networking, TCP/IP, and DMR/PMR software applications. Current or previous security clearance (SC) with ability to refresh. Experience in fault finding across telecommunication platforms. Proficiency in Microsoft Word, Excel, and Outlook. RF fault More ❯

hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN s, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯

hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN's, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Site level Procurement Site Risk Management Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. … Change management approval site level responsibility. Support the CTO team with Incident and problem management. Assist with hardware replacements, RMA tasks Managing new and existing business requirements Responsible for managing the internal cabling (and external carrier fibres brought into the building) to a high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

set and meet KPIs to drive an exceptional customer experience. The Head of Engineering and Network Maintenance will also be responsible for the end-to-end customer installation process, management of active network faults, and a network maintenance programme to ensure service stability across our active customer base. Lead the Engineering and pre-enablement teams focusing on first-time … Recruit, coach, and develop colleagues aligned with business needs and personal growth Participate as a member of the Senior Leadership Team to drive business improvements Lead engineers in installation, fault management, and network maintenance tasks Manage engineering budget to meet business forecasts Collaborate with wholesale partners to support order intake and customer support Serve as a key escalation … leading multiple teams in a senior leadership role within telecommunications Experience implementing service improvement strategies Ability to manage stakeholder relationships effectively Proficiency in analysis and departmental representation at senior management levels Analytical skills to troubleshoot and resolve issues Understanding of broadband network architecture and maintenance Knowledge of civils and FTT installations Awareness of H&S industry requirements Strong organizational More ❯

you will be responsible for: Day-to-day DC Operations • Lead the successful operations of the Aldermore Group data centre environments. • Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. • Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities • Responsible Financial Budgeting for all … on-premises hosted services. • Site level Procurement • Site Risk Management • Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. • Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets • Maintain all documentation in an ‘audit ready’ state • Capacity management including power, floor space and assisting with forecasting loadings. … Change management approval site level responsibility. • Support the CTO team with Incident and problem management. • Assist with hardware replacements, RMA tasks • Managing new and existing business requirements • Responsible for managing the internal cabling (and external carrier fibres brought into the building) to a high standard, with all cabling inventoried. • Encourage cross departmental collaborative working and lead by example • Act More ❯

Data Center HVAP Shift Engineer Job ID 205939 Posted 02-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title: HVAP Data Centre Technician Business Sector: Data Centre Solutions Location: Canary Wharf, UK COMPANY PROFILE … for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules are created and utilised in line More ❯

the requirements for this role. Job ID 205939 Posted 19-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title: HVAP Data Centre Technician Business Sector: Data Centre Solutions Location: Canary Wharf, UK COMPANY PROFILE … for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules are created and utilised in line More ❯

for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules, SOPs and EOPs are created and … Training would be an advantage HV Authorisation Current Wiring Regulations certificate Level 3 NVQ in associated discipline Emergency First Aid at Work Qualification Experienced in real time incident/fault management in a business-critical environment Demonstrable experience in a similar role within a similar organisation Sound understanding and experience of meeting health and safety obligations with regard More ❯

Hill AFB". • Able to work in a shift work environment as we are a 24/7 operation. • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. More ❯

grid reliability and decarbonisation Attractive Package - Competitive salary, annual bonus potential, generous pension, private healthcare, EV scheme & more The Role: Day-to-day oversight of grid metering systems, including fault management and installations Lead the compliance and continual improvement of grid protection policies Investigate and report on grid disturbances and transient events Analyse high-speed data (oscillations, harmonics More ❯

informed. Supporting the implementation + transition of Network Infrastructure into Early Life Support (including Data Centre network builds). Owning support of OSS applications, resolving/managing OSS estate fault tickets, application administration, MACDs, and escalating to 4th line support where necessary. Using StableNet SNMP Network Service Management system to on-board new devices including: device discovery, configuring … monitoring datapoints, alerts, reports, fault management + defect remediation. Working closely with other IT teams to develop standard fixes for 1st line support, and reducing ticket volumes for 2nd line IT support teams. Improving the quality and reliability of OSS services, including reducing fault ticket volumes, impact, and mean time to repair (MTTR). Working with the … development team to make recommendations for IT systems improvements. Managing of IT licence compliance, IT system security, patching, and capacity management to comply with agreed standards. More ❯

Project description One of the biggest UK rail network companies operating with rail infrastructure and asset management has a need to develop and support enterprise-level information systems.We require an experienced Solution Architect to act as the design authority, responsible for the compilation of the high-level architecture to support projects and their constituent workstreams based on the strategic … and to-be technical infrastructure.Business Tools Projects involve the delivery of various Telecom Operations Systems projects, including essential software upgrades on critical telecoms operational support systems (OSS) used for fault detection, investigation, and resolution by telecoms teams. These upgrades are essential because they are primarily driven by software vendors' discontinuing support on older versions of their software. The remaining … upgrades are enhancements to make telecoms' fault management processes more efficient, or to reduce telecom's fault reaction times. Example key applications include IBM API Gateway IBM Control desk (SCCD), IBM Netcool, Cramer and SolarWinds. Responsibilities - Act as the design authority for projects and programmes, responsible for the compilation of the high-level architecture to support programmes More ❯