2 Contract Help Desk Support Analyst Jobs in the UK excluding London

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. … The Support Analyst will be required to work on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What … s required from the Support Analyst? Previous experience in an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more more »

Contract Helpdesk Support Analyst | £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for a Helpdesk Support Analyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested … . You will be able to start immediately.The role is suitable to 1 st and 2 nd line support engineers. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities … Provide IT services for multiple levels of clients 1 st line support and if experienced progressing to 2 nd line support Manage phone calls, emails and communication with all levels Delivering high levels of customer experience for IT solutions Manage customer expectations professionally and honestly Effective more »