Help Desk Support Analyst Contracts in the UK excluding London

Help Desk Support Analyst
UK > UK excluding London

The median Help Desk Support Analyst daily rate in the UK excluding London is £160, according to job vacancies posted in the 6 months leading up to 23 June 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
23 Jun 2025
Same period 2024 Same period 2023
Rank 348 387 433
Rank change year-on-year +39 +46 +67
Contract jobs requiring a Help Desk Support Analyst 5 5 7
As % of all contract jobs advertised in the UK excluding London 0.037% 0.023% 0.031%
As % of the Job Titles category 0.040% 0.025% 0.033%
Number of daily rates quoted 4 4 5
10th Percentile £124 £111 -
25th Percentile £144 £120 £121
Median daily rate (50th Percentile) £160 £138 £150
Median % change year-on-year +16.36% -8.33% -25.00%
75th Percentile £183 £164 £173
90th Percentile £216 £167 £302
UK median daily rate £160 £125 £765
% change year-on-year +28.00% -83.66% +266.47%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - £14.13 £26.00
Median hourly rate - £15.66 £27.00
Median % change year-on-year - -42.00% +68.75%
75th Percentile - £17.20 £28.00
90th Percentile - - -
UK median hourly rate - £15.66 £22.50
% change year-on-year - -30.38% +40.59%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 12,358 19,738 21,522
% of contract IT jobs with a recognized job title 91.36% 92.42% 94.25%
Number of daily rates quoted 7,721 11,728 14,888
10th Percentile £220 £213 £230
25th Percentile £363 £363 £398
Median daily rate (50th Percentile) £475 £493 £500
Median % change year-on-year -3.60% -1.45% +5.26%
75th Percentile £575 £594 £600
90th Percentile £650 £675 £688
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +2.38%
Number of hourly rates quoted 965 2,554 1,115
10th Percentile £13.50 £12.63 £13.41
25th Percentile £16.84 £15.97 £17.72
Median hourly rate £25.15 £40.00 £40.50
Median % change year-on-year -37.13% -1.23% +102.50%
75th Percentile £58.58 £63.75 £65.00
90th Percentile £75.00 £74.37 £75.50
UK median hourly rate £27.36 £37.50 £44.00
% change year-on-year -27.03% -14.77% +76.00%

Help Desk Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Help Desk Support Analyst in the UK excluding London

Help Desk Support Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Help Desk Support Analyst in the UK excluding London.

Daily rate trend for Help Desk Support Analyst in the UK excluding London

Help Desk Support Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Help Desk Support Analyst in the UK excluding London.

Hourly rate trend for Help Desk Support Analyst in the UK excluding London

Help Desk Support Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the UK excluding London region over the 6 months to 23 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +8 2 £111 +0.91% 2
Northern Ireland - 2 £160 -
North of England +16 1 £225 -
West Midlands +11 1 - - 2
North West +3 1 £225 -
East Midlands - 1 £111 -
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 23 June 2025, Help Desk Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Help Desk Support Analyst in the job title.

1 4 (80.00%) Microsoft Office
2 2 (40.00%) Windows
2 2 (40.00%) Microsoft Exchange
2 2 (40.00%) DHCP
2 2 (40.00%) TCP/IP
2 2 (40.00%) DNS
2 2 (40.00%) Active Directory
2 2 (40.00%) Apple
2 2 (40.00%) Blackberry
2 2 (40.00%) VMware
2 2 (40.00%) Banking
2 2 (40.00%) Investment Banking
2 2 (40.00%) Incident Management
2 2 (40.00%) Degree
2 2 (40.00%) Android
2 2 (40.00%) AirWatch
2 2 (40.00%) Windows 10
2 2 (40.00%) Problem-Solving
2 2 (40.00%) Customer Service
3 1 (20.00%) Service Catalogue
3 1 (20.00%) Social Skills
3 1 (20.00%) Inclusion and Diversity
3 1 (20.00%) Proactive Monitoring
3 1 (20.00%) Active Listening
3 1 (20.00%) Process Improvement
3 1 (20.00%) ServiceNow
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Problem Management
3 1 (20.00%) Agile
3 1 (20.00%) Lotus

Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) Microsoft Exchange
2 1 (20.00%) IBM Notes
Applications
1 4 (80.00%) Microsoft Office
2 1 (20.00%) Microsoft Excel
Communications & Networking
1 2 (40.00%) DHCP
1 2 (40.00%) DNS
1 2 (40.00%) TCP/IP
General
1 2 (40.00%) Banking
1 2 (40.00%) Investment Banking
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Finance
2 1 (20.00%) Inclusion and Diversity
2 1 (20.00%) Social Skills
2 1 (20.00%) Telecoms
Miscellaneous
1 2 (40.00%) Blackberry
Operating Systems
1 2 (40.00%) Android
1 2 (40.00%) Windows
1 2 (40.00%) Windows 10
Processes & Methodologies
1 2 (40.00%) Customer Service
1 2 (40.00%) Incident Management
1 2 (40.00%) Problem-Solving
2 1 (20.00%) Active Listening
2 1 (20.00%) Agile
2 1 (20.00%) Change Management
2 1 (20.00%) ITIL
2 1 (20.00%) Proactive Monitoring
2 1 (20.00%) Problem Management
2 1 (20.00%) Process Improvement
2 1 (20.00%) Service Catalogue
Qualifications
1 2 (40.00%) Degree
System Software
1 2 (40.00%) Active Directory
Systems Management
1 2 (40.00%) AirWatch
Vendors
1 2 (40.00%) Apple
1 2 (40.00%) VMware
2 1 (20.00%) Lotus
2 1 (20.00%) Microsoft
2 1 (20.00%) ServiceNow