hands-on technical guidance and oversight to a team of Platform Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation (IT Service Management (ITSM), IT Operations Management (ITOM, etc.). In this role you will provide technical support for the execution of … established guidelines. Develop, implement, and enforce deployment plans and operation checklists for the sustainment of the platform. Create and enforce configuration, change, and release management policies and procedures Ensure the Platform sustainment team proactively responds to tickets while ensuring the team's workloads are balanced. Ensure Tier 2 technicians … partners, engineering teams, and users requiring break fix actions 3+ years' experience leading operations teams 3+ years' experience working in ServiceNow ITSM, ITOM or ITAM Experience with the maintenance of Microsoft Windows and/or Linux systems Strong analytical and strategic thinking skills with a service-oriented mindset Good team More ❯
solutions maintenance or in a defined project. Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and ITAsset Management. Serve as local hands on support for the managed IT infrastructure and the End User Equipment. Support on meeting rooms … and meeting events Ensures that system improvements are successfully implemented. Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures. Works under moderate guidance and direction. Understands key IT and … oral and written communications skills, with analytical and problem solving skills. Ability to write and speak in the English and local language. Efficient time management and coordination of tasks, working in a global IT environment. Ability to gain working knowledge of IT solutions and grows expertise in More ❯
Context of the mission/objective(s) of the job: Client is looking for a testing service for various applications in the fields of assetmanagement and market & adequacy (CRM) domains. Responsibilities The mission consists in following tasks: Writing test plans and test scenarios The mission consists in … and will have to consider (and reproduce in test) any defect found in acceptance or production environment. Within Client, the IT Application Manager (ITAM) will be responsible for the planning and working assignment of the tester. Work repartition of tasks: 30% test specification 30% test automation 30% test execution … and NoSQL) and associated queries. Experience to work within an Agile/Scrum teams Robotframework(RF) is becoming a standard in Client, experience on it is therefore an asset Knowledge of ENG is a must (all texts are written in English and the standard language used by the More ❯
our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms. With our organic growth and stability within the EMEA … environment. Strong Active Listening skills. Excellent written and verbal communication skills. Resourceful with ability to adapt quickly to changing environments. Strong history of proven ITAM sales experience. Ability to create high-quality documentation with precision. Willingness to travel as needed. Ability to work with deadlines. Meticulous attention to detail. Highly … organized and methodical. Understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning. Certifications Required If the following certifications are not currently held, the successful candidate will be required to obtain the mandatory certifications within 6 months of commencing the role: Mandatory More ❯
our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms. With our organic growth and stability within the EMEA … environment. Strong Active Listening skills. Excellent written and verbal communication skills. Resourceful with ability to adapt quickly to changing environments. Strong history of proven ITAM sales experience. Ability to create high-quality documentation with precision. Willingness to travel as needed. Ability to work with deadlines. Meticulous attention to detail. Highly … organized and methodical. Understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning. Certifications Required If the following certifications are not currently held, the successful candidate will be required to obtain the mandatory certifications within 6 months of commencing the role: Mandatory More ❯
our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms. With our organic growth and stability within the EMEA … technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and ITAsset Management. SHI provides innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of … experience working with: C#/.NET Core development using Visual Studio MS SQL Server/MySQL Required Skills Strong problem solving, organizational, and time management skills Strong written and verbal communication skills Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non More ❯
Washington, Washington DC, United States Hybrid / WFH Options
ICF
the MD VA DC area We are seeking an experienced ServiceNow Developer to join our team. The ideal candidate will support and enhance the IT Service Management (ITSM) and Configuration Management Database (CMDB) modules while developing and deploying scoped applications. This role requires hands-on expertise in … lead data migration activities from legacy systems to ServiceNow, ensuring accuracy and consistency. Validate and strategize data migration to optimize ServiceNow data structures. Integration Management: Assist in designing and lead the integration of ServiceNow with other systems for seamless end-to-end processes. Collaborate with architects to streamline integration … ITSM, or CMDB certification. Experience with Flow Designer and Integration Hub. Familiarity with Agile development practices. Knowledge of additional ServiceNow modules such as ITOM, ITAM, or SecOps. Excellent problem-solving and communication skills. Working at ICF ICF is a global advisory and technology services provider, but we're not your More ❯
consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and … around the world safe and secure. Program Overview Supports the transformation and modernization of legacy Coast Guard systems and services including mobility, messaging, ITSM, ITAM, Network Infrastructure, and legacy data systems from on premise implementations to cloud and hybrid cloud solutions. New system and service implementations, including zero trust architecture … The ideal candidate will become part of Peraton's United States Coast Guard (USCG) Infrastructure Managed Services (IMS) program. This program is an enterprise IT delivery service and is executed to bring innovation and modernization to the USCG enterprise IT environment, within a managed service business model. The More ❯
organization. You will be in the perfect position to understand business needs and form creative solutions to complex business problems. As part of the IT Service Management admin/dev team, you will set the path forward for expanding ServiceNow platform capabilities. Be the key technical member on … modules such as Incident, Problem, Change, Configuration, and Asset Management. Working knowledge in ITSM (Incident, Problem, Change, Service Catalog, Knowledge, CMDB, Service Portal), ITAM, ITOM, and PPM/SPM. Exposure to ServiceNow platform capabilities and tools like Workspaces, Discovery, Service Mapping, and Integration Hub. Knowledge of SSO protocols and More ❯
experience in lieu of a degree 5 years of direct development experience with the ServiceNow platform that includes scoped application development ITSM, ITOM and ITAM 3 years of experience designing and developing ServiceNow process workflows 3 years of experience configuring and customizing all aspect of ServiceNow - UI Actions, UI Policy More ❯
consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and … around the world safe and secure. Program Overview Supports the transformation and modernization of legacy Coast Guard systems and services including mobility, messaging, ITSM, ITAM, Network Infrastructure, and legacy data systems from on premise implementations to cloud and hybrid cloud solutions. New system and service implementations, including zero trust architecture … The ideal candidate will become part of Peraton's United States Coast Guard (USCG) Infrastructure Managed Services (IMS) program. This program is an enterprise IT delivery service and is executed to bring innovation and modernization to the USCG enterprise IT environment, within a managed service business model. The More ❯
Service Management Analyst £35,000-£45,000 London - 2 days per week We are representing a globally renowned brand, operating the media industry, who are looking for a Service Management Analyst to join their central Service Management & Service Governance team. You will work in this small, specialised … wider Technology function. The role will focus on ServiceNow administration and development to drive operational excellence. You will utilise a full understanding of Service Management processes, with a particular focus on Asset and Configuration Management. Expect to develop service offerings, catalogue items and workflows within … ServiceNow for deployment by the development team. We are looking for: Good knowledge of Service Management processes Solid experience in ServiceNow, including ITSM, ITAM & CMDB Exposure to ServiceNow development including service offerings, catalogue items, and workflow using Flow Designer. Our client has an office in central London and requires More ❯
consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and … around the world safe and secure. Program Overview Supports the transformation and modernization of legacy Coast Guard systems and services including mobility, messaging, ITSM, ITAM, Network Infrastructure, and legacy data systems from on premise implementations to cloud and hybrid cloud solutions. New system and service implementations, including zero trust architecture … meet business needs. Apply data modeling techniques to support dashboard and reporting tool development, ensuring accurate and relevant insights. Oversee the use of project management tools (e.g., SharePoint) to track and align key initiatives. Develop and refine metrics and reporting frameworks to deliver actionable insights for business stakeholders. Collaborate More ❯
Reston, Virginia, United States Hybrid / WFH Options
Argo Recruiting
design, strategy, and optimization Collaborate with business and technical teams to deliver scalable, secure, and compliant ServiceNow solutions Own the technical roadmap for ITSM, ITAM, SecOps, GRC, and TPRM modules Guide technical teams on best practices, coding standards, and process governance Design and build workflows, REST/SOAP API integrations … with business objectives Required Qualifications: 10+ years of hands-on ServiceNow development and solution design (not just end-user experience) Direct experience with ITSM, ITAM, SecOps, and GRC modules (TPRM is a plus) Experience leading technical teams (mentorship, guidance, project leadership - not people management) Strong scripting skills (JavaScript, Glide … skills with the ability to work directly with senior business and IT stakeholders Preferred Skills: Certifications such as: ServiceNow Certified Implementation Specialist (ITSM, ITAM, or equivalent) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ITIL v3/v4 Certification Certified Technical Architect (CTA) Experience with Agile, Scrum More ❯
financial services industry. Required experience Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks Strong desire for service management tools (ITIL, ITAM, ITSM) Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge More ❯
financial services industry. Required experience Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks Strong desire for service management tools (ITIL, ITAM, ITSM) Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge More ❯
consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and … around the world safe and secure. Program Overview Supports the transformation and modernization of legacy Coast Guard systems and services including mobility, messaging, ITSM, ITAM, Network Infrastructure, and legacy data systems from on premise implementations to cloud and hybrid cloud solutions. New system and service implementations, including zero trust architecture … the voice of the customer in internal IMS Contractor team meetings. Makes sure IMS solutions are aligned to the USCG mission, desired outcomes, and IT strategy. Qualifications Basic Qualifications: • 16 years of experience, may have management experience • 10 years of leadership experience supporting enterprise-level IT Infrastructure More ❯
days/week onsite Type: Long-term/multi-year contract Requirements: • Top Secret Clearance, can sponsor SCI • 5+ years of experience in IT process engineering, business analysis, or a related role, with a strong focus on ServiceNow. • ServiceNow Certified System Administrator (CSA) • Experience with ServiceNow configuration, customization, and … diagrams (Visio) • Experience with Agile methodologies and project management tools • Experience supporting a mix of the following modules: o ITSM o ITOM o ITAM o GRC o SPM o SecOps o HRSD Key Responsibilities: Process Mapping & Improvement: • Analyze and document current IT processes and workflows, identifying inefficiencies and … areas for improvement within ServiceNow and across other IT platforms. • Design, implement, and document improved workflows, service requests, and incident management processes. • Work with business stakeholders to define process requirements and align them with IT solutions for better operational efficiency. • Collaborate with cross-functional teams to document More ❯
Job Description Gridiron IT is seeking a ServiceNow Developer to join our Development Team on the Luke Program. You will support our client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community. When you join us, you will have the opportunity to take advantage … technical expertise. Responsibilities Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM>PPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, HR Module, Change Management, Custom Development, etc. You will be responsible for helping to develop code, unit test, hold … continuous delivery. Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API. Create, maintain configuration management on the ServiceNow platform in all environments. Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/ More ❯
will work alongside some of the most talented specialists in the industry with the opportunity to shadow a CTA! They are specialists in ITSM, ITAM, ITOM & HRSD implementations within the Telco, Financial Services, Banking & Legal industries! Renowned for company culture & reinvestment, you will work within a culturally strong, collaborative team … frequent social events, pension plan & fully remote, flexible working! What they are looking for: 2-3 year's ServiceNow Consultancy experience Experience & knowledge of ITAM, ITOM & HRSD is highly desirable Fluent with Java, HTML, Python coding languages Proven integration experience with REST/SOAP API's ITIL methodologies Excellent communication More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
will work alongside some of the most talented specialists in the industry with the opportunity to shadow a CTA! They are specialists in ITSM, ITAM, ITOM & HRSD implementations within the Telco, Financial Services, Banking & Legal industries! Renowned for company culture & reinvestment, you will work within a culturally strong, collaborative team … frequent social events, pension plan & fully remote, flexible working! What they are looking for: 2-3 year's ServiceNow Consultancy experience Experience & knowledge of ITAM, ITOM & HRSD is highly desirable Fluent with Java, HTML, Python coding languages Proven integration experience with REST/SOAP API's ITIL methodologies Excellent communication More ❯
consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and … around the world safe and secure. Program Overview Supports the transformation and modernization of legacy Coast Guard systems and services including mobility, messaging, ITSM, ITAM, Network Infrastructure, and legacy data systems from on premise implementations to cloud and hybrid cloud solutions. New system and service implementations, including zero trust architecture … accurate documentation, effective communication across teams, and compliance with program and contractual requirements. Duties include but are not limited to: Execute deliverables and document management across the program. Review contractual program deliverables, ensuring all timelines and quality standards are met. Ensure all documents adhere to the required formats and More ❯
be doing: Designing ServiceNow architectures that align to client business objectives and future growth. Working across a range of ServiceNow modules - including ITSM, ITOM, ITAM, CSM, and more. Advising clients on platform best practice, automation opportunities, integrations, and scaling strategies. Leading technical delivery - working closely with consultants, developers, and stakeholders. … workflows, security configuration, and complex integrations. What we're looking for: Solid, hands-on ServiceNow technical experience across modules such as ITSM, ITOM, ITBM, ITAM, or CSM. Experience designing or heavily influencing ServiceNow solution architecture in previous roles. ServiceNow Certified System Administrator as a minimum; Implementation Specialist certifications are highly … A real passion for the ServiceNow platform and a desire to stay close to the tech while shaping the big picture. What's in it for you? This is a brilliant chance to play a key role in large-scale ServiceNow programmes for major UK clients, helping to define More ❯
be doing: Designing ServiceNow architectures that align to client business objectives and future growth. Working across a range of ServiceNow modules - including ITSM, ITOM, ITAM, CSM, and more. Advising clients on platform best practice, automation opportunities, integrations, and scaling strategies. Leading technical delivery - working closely with consultants, developers, and stakeholders. … workflows, security configuration, and complex integrations. What we're looking for: Solid, hands-on ServiceNow technical experience across modules such as ITSM, ITOM, ITBM, ITAM, or CSM. Experience designing or heavily influencing ServiceNow solution architecture in previous roles. ServiceNow Certified System Administrator as a minimum; Implementation Specialist certifications are highly … A real passion for the ServiceNow platform and a desire to stay close to the tech while shaping the big picture. What's in it for you? This is a brilliant chance to play a key role in large-scale ServiceNow programmes for major UK clients, helping to define More ❯
consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and … around the world safe and secure. Program Overview Supports the transformation and modernization of legacy Coast Guard systems and services including mobility, messaging, ITSM, ITAM, Network Infrastructure, and legacy data systems from on premise implementations to cloud and hybrid cloud solutions. New system and service implementations, including zero trust architecture … VA, or Kearneysville, WV. Must be able to work in a secure, classified environment and adhere to DoD security protocols. Key Responsibilities: ATO Process Management: Lead and support the end-to-end ATO process for DoD systems, ensuring compliance with RMF (Risk Management Framework) and DoD policies. Prepare More ❯