'IT Support Engineer' Job Vacancies

51 to 75 of 160 IT Support Engineer Jobs

2nd Line IT Support Engineer

WD6, Borehamwood, Hertfordshire, United Kingdom
Chalkline
2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after … have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide … high-quality support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support More ❯
Employment Type: Permanent
Posted:

3rd Line IT Support Engineer

Stevenage, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their … Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams … Experience in technical pre-sales or consultancy roles Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum
Posted:

3rd Line IT Support Engineer

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Circle Group
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their … Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams … Experience in technical pre-sales or consultancy roles Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Engineer, Microsoft and Linux

Newbury, Berkshire, South East, United Kingdom
Fdo Consulting Limited
IT Support Engineer, Newbury, Berkshire. Office Based. Microsoft and Linux skills required. Newbury based technology company are looking for an internal support engineer who will be required in the office daily. In this broad role you will provide support to internal users ensuring the smooth operation of the IT infrastructure with a focus … The role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate and corporate network (including cloud services and SaaS subscriptions). Key responsibilities include - Desktop Support - 1st and 2nd line Windows and Linux Desktop support. User management - involved in account creation, permissions, provisioning, etc Network Administration - monitor and maintain the corporate network. Cloud and SaaS … Support - support various cloud and SaaS subscriptions and related services. Focus on Google workspace and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and IT systems. Linux installation and management of devices. Active Directory management Windows More ❯
Employment Type: Permanent
Posted:

2nd Line IT Support Engineer

Wirral, Merseyside, England, United Kingdom
Beam Recruit
1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly … who truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
Posted:

1st Line IT Support Engineer

Bridgwater, Somerset, South West, United Kingdom
Circle Group
1st Line Onsite IT Support Engineer £26K-£30K DOE Bridgwater | Onsite An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Bridgwater - onsite 5 days a week As a business, they have a global … reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration … Windows Server Office 365 administration e.g. SharePoint, OneDrive Exchange/Exchange Online experience Azure AD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Engineer

Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
IT Support Engineer – Portadown – c£35,000 per annum – Permanent REED Technology are delighted to partner with a fantastic manufacturing organization, who due to continued growth and expansion they are seeking an IT Support Engineer to join their team. Role Purpose To provide first and second-line technical support to our users of … computer systems and networks, resolving hardware, software, and network issues. Based in Portadown and with occasional travel to other group sites, you will be a vital part of our IT team, ensuring the smooth operation of our systems and helping users resolve technical issues efficiently. This role offers an excellent opportunity to develop your IT career in a … supportive and dynamic manufacturing environment. Main Duties and Responsibilities: Provide first and second-line technical support for hardware, software, and network issues via phone, email, and in-person. Diagnose and resolve technical problems with desktops, laptops, mobile devices, printers, and other IT equipment. Install, configure, and maintain computer hardware, operating systems (Windows, macOS), and software applications (e.g., Microsoft More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum, Inc benefits
Posted:

IT Support Engineer

United Kingdom
Hybrid / WFH Options
Regional Recruitment Services
IT Support Engineer Location : Derby/Birmingham area Salary : £35,000 per annum Location : Hybrid (Remote and Office-based) Schedule : Monday to Friday About the Role: Our client is a UK-based company specialising in advanced energy solutions, is seeking a skilled IT Support Engineer. This role is perfect for those passionate about technology and … committed to sustainability and innovation. - Impactful Work: Contribute to a greener future by supporting advanced energy solutions. Key Responsibilities: - Microsoft Server Management: Maintain and optimise Microsoft Servers, ensuring seamless IT operations. - Cloud Solutions: Manage and support cloud platforms such as Google Drive and OneDrive. - Microsoft Office 365 Support: Provide comprehensive support for Office 365, addressing user … issues and ensuring smooth functionality. - Client Interaction: Offer both remote and on-site support to clients in the Southampton and Derby/Birmingham areas. - Desktop support Skills and Experience Required: - Technical Expertise: Proficient in managing Microsoft Servers and providing IT support. - Cloud Proficiency: Experience with cloud solutions, particularly Google Drive and OneDrive. - Office 365 Knowledge: Strong understanding More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

IT Support Engineer

West Midlands, United Kingdom
Hybrid / WFH Options
Regional Recruitment Services
IT Support Engineer Location : Derby/Birmingham area Salary : £35,000 per annum Location : Hybrid (Remote and Office-based) Schedule : Monday to Friday About the Role: Our client is a UK-based company specialising in advanced energy solutions, is seeking a skilled IT Support Engineer. This role is perfect for those passionate about technology and … committed to sustainability and innovation. - Impactful Work: Contribute to a greener future by supporting advanced energy solutions. Key Responsibilities: - Microsoft Server Management: Maintain and optimise Microsoft Servers, ensuring seamless IT operations. - Cloud Solutions: Manage and support cloud platforms such as Google Drive and OneDrive. - Microsoft Office 365 Support: Provide comprehensive support for Office 365, addressing user … issues and ensuring smooth functionality. - Client Interaction: Offer both remote and on-site support to clients in the Southampton and Derby/Birmingham areas. - Desktop support Skills and Experience Required: - Technical Expertise: Proficient in managing Microsoft Servers and providing IT support. - Cloud Proficiency: Experience with cloud solutions, particularly Google Drive and OneDrive. - Office 365 Knowledge: Strong understanding More ❯
Employment Type: Permanent
Salary: £35000/annum
Posted:

IT Support Engineer (East Kilbride) - Long Term Contract (Inside IR35)

Glasgow, Lanarkshire, Scotland, United Kingdom
WHD Consulting Ltd
IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35) My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st/2nd line support experience and the role the role, due to start in January and … has a rate of £20p/hr - can be described as follows: Role Summary/Description: Onsite Support handles all IT hardware devices and support all IT services my clients location. The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global … IT teams. The most common roles of OSS in Normal Secure are mentioned below: Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management. Networking support such as Patching and Debugging. Interact with end-users for requests\incidents and follow up More ❯
Employment Type: Contract
Rate: £20 per hour
Posted:

IT Support Engineer

Essex, England, United Kingdom
Hybrid / WFH Options
Precise Placements
Desktop Support Engineer (Onsite) Location: Wickford, Essex (with travel to client offices) Reporting to: Head of Technical Services Type: Full-time, Onsite (1 day WFH) About the Role We are seeking an experienced and proactive Level 2 IT Support and Desktop Engineer to join our onsite technical team. This role is ideal for a skilled … IT professional who thrives in a hands-on environment, providing high-quality support for desktops, laptops, mobile devices, and network systems. You’ll be responsible for ensuring the smooth operation of IT services across multiple client sites, working closely with end users and the wider technical team to deliver exceptional service and technical excellence. Key Responsibilities Deliver … Level 2 IT support for desktops, laptops, mobile devices, and peripherals. Diagnose and resolve hardware, software, and network-related issues. Install, configure, and maintain Windows, macOS, and Linux operating systems. Support and administer Microsoft 365, Active Directory, and other enterprise applications. Manage and prioritise IT support tickets in line with agreed SLAs. Troubleshoot LAN/ More ❯
Employment Type: Full-Time
Salary: £30,000 - £42,000 per annum
Posted:

2nd Line IT Support Engineer

London, United Kingdom
Hybrid / WFH Options
Mackenzie Jones IT
2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. … An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set … up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

IT Support Engineer

Ambrosden, Oxfordshire, United Kingdom
Equation Recruitment
role is 100% office based in Bicester. If you are not within a reasonable commute or clear you are relocating already please do not apply. Are you an experienced IT Support Engineer with MSP experience? Do you thrive in a dynamic B2B support environment and enjoy resolving technical challenges across a range of technologies? Equation Recruitment … is working on behalf of a fast-growing Managed Service Provider based in Bicester, recruiting for a proactive and technically capable IT Support Engineer to join their expanding team. This role sits firmly between 1st and 2nd line support, ideal for someone who has already built a solid technical foundation and is now ready to step … career progression Exposure to varied B2B client environments and technologies Collaborative team culture focused on growth and development The Role You will be responsible for delivering high-quality technical support to business clients across the UK. From handling escalated support tickets to assisting in project delivery, you'll play a key part in keeping our clients operational, secure More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 30,000 Annual
Posted:

IT Support Engineer

Bicester, Oxfordshire, England, United Kingdom
Equation Recruitment
role is 100% office based in Bicester. If you are not within a reasonable commute or clear you are relocating already please do not apply. Are you an experienced IT Support Engineer with MSP experience? Do you thrive in a dynamic B2B support environment and enjoy resolving technical challenges across a range of technologies? Equation Recruitment … is working on behalf of a fast-growing Managed Service Provider based in Bicester, recruiting for a proactive and technically capable IT Support Engineer to join their expanding team. This role sits firmly between 1st and 2nd line support, ideal for someone who has already built a solid technical foundation and is now ready to step … career progression Exposure to varied B2B client environments and technologies Collaborative team culture focused on growth and development The Role You will be responsible for delivering high-quality technical support to business clients across the UK. From handling escalated support tickets to assisting in project delivery, you'll play a key part in keeping our clients operational, secure More ❯
Employment Type: Full-Time
Salary: £26,000 - £30,000 per annum
Posted:

Onsite IT Support Engineer

glasgow, central scotland, united kingdom
RPS Group
Onsite IT Support Engineer (Early Career) - copy Tetra Tech is seeking an IT Support Engineer to support our team onsite in Scotland. Our preference of location is Glasgow however we are open to discussing the possibility of working in Edinburgh for the right candidate. We have flexible working opportunities, including part time roles … to ensure a balance of family and working life. This role is an onsite office-based role. You will provide support across our 6 offices in Scotland (Glasgow, Edinburgh, Aberdeen) and there will be travel of approx. 25%. A full driving licence is required. This role will be a standalone IT role for our offices in Scotland … staff). You will be part of a larger IT team of 20 people in the UK with support, career advancement and team collaboration available to you. This is a great opportunity for someone at the early stages of their career looking to take a next step to a role with standalone responsibility. Your Role: Providing onsite support More ❯
Posted:

IT Support Engineer

manchester, north west england, united kingdom
identifi Global Resources
IT Support Engineer – Windows 11 Deployment (SC Cleared) Location: Manchester, M50 Rate: £25.15/hr (inside IR35) Via UMB Contract: ASAP - 3months(ongoing) We are seeking SC Cleared IT Support Engineers to support a high-profile Windows 11 laptop deployment project. This is a field-based role, requiring travel across London, the South East … East of England, North East, and North West to deliver deskside support and end-user device deployments. Key Responsibilities: Carry out onsite laptop handovers for highly secured customers , ensuring smooth deployment of Windows 11 devices. Deliver around 40 handovers per engineer during the project , completing at least 3 handovers each week . Manage scheduled appointments and provide onsite … deskside support. Perform device setup, configuration, and troubleshooting as required. Follow documented processes for end-to-end device deployment. Liaise with the central technical team for support during deployment days. Maintain accurate records of all appointments and handovers. Deploy laptops across multiple sites nationwide, using trolleys and full toolkits provided. Requirements: Active SC Clearance (essential). Strong experience with More ❯
Posted:

IT Systems & Support Engineer

Kirkby-In-Ashfield, Nottinghamshire, Kirkby in Ashfield, United Kingdom
Harper Recruitment
IT Systems & Support Engineer £35,000 - £40,000 Kirkby-in-Ashfield (Nottinghamshire) Monday to Friday 08:30 -17:00 (40 hours) Permanent Role About the Role We're looking for an experienced IT Systems & Support Engineer to join our client's European IT team and support their UK operations. In this user … focused role, you'll be the first point of contact for IT-related issues, ensuring smooth day-to-day operations by delivering effective and responsive support to both local and remote users. You'll also help maintain and develop the IT systems and infrastructure in close collaboration with colleagues across Europe and the US. What Will the … Role Involve? Providing 1st and 2nd level user Helpdesk support via ServiceNow, email, and phone Managing IT hardware, equipment, and software requirements Administering user accounts and access policies Planning, documenting, executing, and validating IT changes Contributing to infrastructure and security projects across Europe and the US Identifying and implementing automation and process improvements Delivering hands-on support More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted:

IT Support Engineer

Stevenage, Hertfordshire, England, United Kingdom
Rise Technical Recruitment Limited
IT Support EngineerStevenage (Site-based, Monday to Friday, 9am-5:30pm with flexibility)£27,000 to £30,000 + 25 days holiday (3 taken at Christmas shut down), enhanced pension, death in serviceExcellent opportunity for a hands-on Technical Support Engineer to join a small, close-knit UK team as part of a well-established global … business. This is a varied role where you'll provide 1st and 2nd line IT support, assist with customer installations, and even get involved in assembling hardware and solar kits.This organisation is part of a larger, market-leading European technology group, known for its innovative products and intelligent mobility solutions. The UK office operates as a small, friendly … the backing and stability of a large international company with the day-to-day feel of a family-run business.In this role, you'll be responsible for providing technical support to customers across both hardware and software products, assisting with installations, and occasionally visiting customer sites alongside the sales team. You'll manage support tickets using Zendesk, monitor More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

IT Support Engineer

Orpington, Kent, England, United Kingdom
FryerMiles Recruitment
IT Support Engineer - Orpington - On-site with occasional travel to customer sites - £28k - £35k FryerMiles are delighted to be working with an award winning, integrated solutions provider to assist with their recruitment of an On-site L1 & L2 Engineer. Specific responsibilities include: Support customers on-site via email, phone or ticketing system Overseeing technical support … be resolved remotely Acting as the initial point of contact for diagnostics, incident logging and configurations Contributing to log all calls via a ticketing system Provide out-of-hours support on-site to customers as and when required Ability to create reports and document issues whilst escalating when required Liaising with senior teams for complex issues and learn the … troubleshooting steps for new users Allocate complex issues to the relevant teams Experience/Qualification: 1-2 years in a proven background in IT support and managed service delivery CompTIA A+, Network A+ or Microsoft Certified Experience with remote support tools and ticketing systems Proficient in Windows operating systems, Active Directory, Office365 and Networking Excellent understanding in More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum
Posted:

IT Support Engineer

Cardiff, South Glamorgan, Wales, United Kingdom
IT Talent Solutions Ltd
IT Support Engineer We’re looking for a skilled 2nd Line IT Support Engineer to join a growing tech-focused team. You’ll handle escalations, troubleshoot complex issues, and deliver exceptional service across a range of systems and applications. What You’ll Do Provide 2nd line technical support to users and resolve escalated … incidents. Troubleshoot issues across Windows, Microsoft 365, and networking environments. Support system maintenance, software installations, and remote upgrades. Assist 1st line teams and escalate to senior engineers where needed. Ensure accurate case documentation and timely resolution. What You’ll Bring Experience in IT support (ideally 2nd line or similar). Strong knowledge of Windows OS, networking basics More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

IT Support Engineer - Leeds - £28-35k - onsite

City, Leeds, United Kingdom
Exalto Consulting
IT Support Engineer Leeds Salary: £28,000 £35,000 per annum Location: Leeds (onsite 5 days per week, with occasional travel to Sheffield and York) Hours: 37.5 per week We are seeking an experienced IT Support Engineer to provide onsite technical support within a professional services environment. The role involves supporting users across … multiple offices, ensuring systems run efficiently and issues are resolved quickly and effectively. Key Responsibilities Provide 1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/… Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a high level of customer service to users at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer - Leeds - £28-35k - onsite

Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
IT Support Engineer – Leeds Salary: £28,000 – £35,000 per annum Location: Leeds (onsite 5 days per week, with occasional travel to Sheffield and York) Hours: 37.5 per week We are seeking an experienced IT Support Engineer to provide onsite technical support within a professional services environment. The role involves supporting users across … multiple offices, ensuring systems run efficiently and issues are resolved quickly and effectively. Key Responsibilities Provide 1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/… Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a high level of customer service to users at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of More ❯
Employment Type: Permanent
Posted:

IT Support Engineer (MSP – On-Site/Remote, St. Louis, MO)

ballwin, missouri, united states
Hybrid / WFH Options
ArchitectNow
IT Support Engineer (MSP – On-Site/Remote, St. Louis, MO)* Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. *About the Role* ArchitectNow is seeking an IT Support Engineer to join our growing Managed Services Provider … MSP) practice. This is an early-career position focused on help desk/Tier 1–2 support across Microsoft 365, PCs, networks, and printers—with a strong emphasis on Microsoft 365 administration and troubleshooting. The position is primarily remote, however it will require on-site visits to client locations in the St. Louis area as needed. You’ll … software development agency. We specialize in Azure Infrastructure, Microsoft 365, AI-driven applications, and custom software development for clients across industries. Our mission is to help organizations modernize their IT environments, migrate to the cloud, and unlock business value through AI and the Microsoft ecosystem. From Azure landing zones, governance, and managed IT services to custom software solutions More ❯
Posted:

1st Line IT Support Engineer

Farnham, Surrey, South East, United Kingdom
Hybrid / WFH Options
ECS
1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be … the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents … resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide 'how-to' support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st Line IT Support Engineer

Wrecclesham, Surrey, United Kingdom
Hybrid / WFH Options
ECS Resource Group Ltd
1st Line IT Support Engineer Salary: 26,000 - 31,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be … the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents … resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 31,000 Annual
Posted:
IT Support Engineer
10th Percentile
£25,500
25th Percentile
£26,500
Median
£32,000
75th Percentile
£38,750
90th Percentile
£43,750