and be accountable for a global team of Service Quality managers/Release Managers ensuring best in class service is provided in line with ITIL principles. Ensure that high quality production metrics are delivered to all key stakeholders and that areas of focus are highlighted to ensure continual improvement and more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
to detail Strong design documentation Strong reporting skills VDI VMware Horizon Modern Desktop Modern Management Ideally you should hold an MCP qualification, and be ITIL Foundation accredited, although these are not essential. We aim to respond to all applicants within 5 days - to avoid missing out please apply today. more »
in other industries. - Able to demonstrate an ability to meet challenges head on and adapt. - Experience of writing and implementing policies and procedures. - Relevant ITIL qualifications - Ability to identify and progress improvement opportunities. - Excellent analytical skills - Ability to learn new bespoke systems and applications not worked with in previous roles. more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
in London 3 days per week with the occasional trip to client sites. The contract is Outside IR35. Requirements: Extensive experience in Service management. ITIL Framework - ITIL c3 qualified (Service Design and Transition Lifecycle/Capabilities or equivalent. Risk management experience Team player as well as an experienced process owner more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in more »
Alexander Mann Solutions - Public Sector Resourcing
of Agile development methodology. Experience managing people GDS Service Assessment experience GDS design standards experience Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers more »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
risk management. Experience in data support, data analysis. Being able to read codes and answer technical questions surrounding SQL and Python queries. Understanding of ITIL framework. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and more »
Excellent organisational and communication abilities Desired Skills: Knowledge of ServiceNow, MS Windows, MS Office, Exchange, Active Directory (O365), Android/iPhone OS Understanding of ITIL principles Self-motivated with a proactive approach to process improvement This contract is rolling every 6 months and attendance on site is needed. Fantastic team. more »
of Agile development methodology. Experience managing people GDS Service Assessment experience GDS design standards experience Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers more »
Alexander Mann Solutions - Public Sector Resourcing
this role, as a minimum you must be eligible and willing to undergo these checks. Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Experience of setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers. Experience of Service Design and … Transition in Medium to Large Organisations. An ITIL Foundation qualification and at least 2 of the Intermediate ITIL Modules. If this role sounds like something that you would be interested in, please click the link to apply or email D aniel Mcbride Disability confident As a member of the disability more »
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. Knowledge of ITIL framework and best practices. Strong oral and written communication skills with demonstrable experience communicating cross-functionally with end users and product owners in formal and … informal settings. Ability to use Microsoft Office 365 products and Microsoft Teams Desirable : Certification in ITIL Foundation or relevant field. Experience with data analysis and reporting tools. Knowledge of industry standards and regulations related to problem management. Domain/Tool Knowledge Familiarity with Jira and Confluence. Familiarity with working in more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »
At Peregrine, We're proud to be recruiting on behalf of our clients, an excellent opportunity has airsen to work as a change manager on a perm basis. This is an exciting an opportunity to work at the heart of more »
installation and maintenance of associated software and peripheral devices, this will also include involvement with data communications networks. ICT follows the framework ITIL (InformationTechnologyInfrastructureLibrary) and as such is in line with the Trusts policies and procedures.Always considering the potential or actual clinical impact of any service failure … on desktop support, e.g. Enterprise Desktop Administrator on Windows 10, or legacy equivalent e.g. MCDST oITIL foundation or equivalent experience of working in an ITIL environment Experience & Knowledge Essential oKnowledge of current Microsoft operating systems oKnowledge of computing hardware and end user computing environment oKnowledge of Microsoft Active Directory (Account more »
operations. Please note that we are looking for someone who is practical, hands on and who will drive recommendations. Key Skills: Proven proficiency in ITIL processes with accreditation to at least version 3 Practitioner level. Minimum 3 years of experience in Service Level Management. Successful track record in introducing new more »
role in ensuring the smooth and efficient transition of services and the successful release of software solutions. This role requires a deep understanding of ITIL processes, exceptional experience in Transition & Release Management, and a strong background in software delivery and process improvement. Key Responsibilities: Develop, implement, and maintain Cross-Delivery … high-value business outcomes. Continuously improve processes to enhance efficiency, reliability, and security of service transitions and software releases. Provide leadership and guidance on ITIL processes, particularly focusing on Transition & Release Management. Monitor and report on the effectiveness of Transition & Release Management processes, implementing improvements as necessary. Qualifications: Excellent knowledge … and experience with ITIL processes, especially Transition & Release Management. Proven experience in developing, implementing, and maintaining Transition & Release Management Information Systems. Demonstrable experience in best practices for Transition & Release Management across various service platform solutions. Significant experience in software delivery and process improvement. Successful track record of delivering high-impact more »
risk management. Experience in data support, data analysis. Being able to read codes and answer technical questions surrounding SQL and Python queries. Understanding of ITIL framework. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and more »
IT Infrastrucutre Operations Performance Manager - ITIL - OSS/BSS/CRM - 6 month contract Reading (2 days/week in office) Role: Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are met … diverse team Knowing the IT estate/strong IT architecture - knowledge of OSS/BSS/CRM/ORM which supports apps and websites ITIL Experience of working with and influencing various levels of management, building relationships and influence across teams and a wider community of other leaders and managers. more »
actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service more »
risk management. Experience in data support, data analysis Being able to read codes and answer technical questions surrounding SQL and Python queries. Understanding of ITIL framework. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and more »
Service Transition Analyst/Manager/Consultant/ITIL Certified/DC/Datacentre/Datacanter/Cloud/Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Transition Analyst/Manager/Consultant. Location - Remote … Warwickshire (Approx 1 day per week in Warwickshire) Duration - 6 months Day Rate - £(Apply online only) per day Inside IR35 Experience: Strong Service Transition ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing You more »
Service Architect/Service Design/ITIL Certified/DC/Datacentre/Datacenter/Cloud Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Architect. Location - Remote/Warwickshire (Approx 1 day per week in … Warwickshire) Duration - 6 months Day Rate - £650 - £750 per day Inside IR35 Experience: Strong service architecture ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing Service Architecture Design identifying diagrammatically which vendor supports what more »
Letchworth Garden City, Hertfordshire, United Kingdom
Willmott Dixon Group
the energy and vision to drive the PMO team. Experience of facilitating team capacity through robust resource planning and scheduling Strong reporting skills Desirable ITIL certification MSP certification Experience in running a corporate/IT PMO function. Understanding of portfolio management Budget management Personal Qualities Personal effectiveness Objective and proactive more »