2 Contract ITSM Jobs in Yorkshire

Service (AiS), Incident, Change & Problem Management, system performance, and Continuous Improvement (CI). * Technology Guidance: Provide expert advice on technology choices, focusing on the ITSM Tool program, cost-effectiveness, and alignment with university objectives. * Continuous Service Improvement: Lead initiatives to boost the performance of support teams, improve first-time resolution more »

Business Analyst in a Professional Services environment. Extensive hands-on experience with ServiceNow, including configuration, customization, and administration. Strong understanding of IT Service Management (ITSM) processes and best practices. Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Experience with Agile methodologies and more »