6 Contract Incident Management Jobs in the North of England

an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs. The ideal candidate will have strong technical capabilities, as well as experience using/… in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements. Key skills: * Strong experience surrounding Oracle Service Cloud and incident application * Extensive experience using/supporting Oracle Service Cloud in previous engagements * Strong Technical and hands on capability with Oracle Service Cloud * Ability to … how the clients OSC is used to support the general running of the organisation * Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues * Ability to apply and run system updates Interested? Please submit your updated CV to more »

efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management processes. Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and more »

services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give more »

virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give more »

robust and scalable solutions to address complex technical issues. • Conducting code reviews + working closely with the product team to resolve technical issues. • Performing Incident management including: Major/Minor Incidents, root causes + resolutions. • Advantageous Skills: Matlab, Agile + Time Series database integration. more »

related issues Updating Group policies Provide technical support via phone, web, or email, maintaining high standards of customer service. Log all calls in our incident management system and take ownership of problems and requests, managing them through to resolution within agreed SLAs. Allocate or escalate calls as necessary more »