Incident Management Contracts in the North of England

Incident Management
England > North of England

The table below provides summary statistics for contract job vacancies advertised in the North of England requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 78 108 71
Rank change year-on-year +30 -37 +57
Contract jobs citing Incident Management 91 78 180
As % of all contract jobs advertised in the North of England 2.76% 1.67% 3.17%
As % of the Processes & Methodologies category 3.07% 1.95% 3.50%
Number of daily rates quoted 57 31 114
10th Percentile £150 £388 £250
25th Percentile £240 £475 £363
Median daily rate (50th Percentile) £425 £550 £500
Median % change year-on-year -22.73% +10.00% +21.95%
75th Percentile £534 £600 £575
90th Percentile £650 £850 £675
England median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 6 10 26
10th Percentile £57.05 £12.40 £16.25
25th Percentile £63.10 £12.53 £26.19
Median hourly rate £63.40 £15.27 £37.50
Median % change year-on-year +315.19% -59.28% +102.07%
75th Percentile £78.41 £19.13 £43.75
90th Percentile £83.96 £26.55 £49.52
England median hourly rate £16.30 £16.23 £19.81
% change year-on-year +0.43% -18.07% +27.81%

All Process and Methodology Skills
North of England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 2,962 3,996 5,147
As % of all contract IT jobs advertised in the North of England 89.95% 85.49% 90.66%
Number of daily rates quoted 1,902 2,432 3,564
10th Percentile £263 £300 £300
25th Percentile £378 £400 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £563 £588 £600
90th Percentile £650 £675 £688
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 156 362 204
10th Percentile £13.60 £11.07 £10.63
25th Percentile £18.51 £12.50 £16.08
Median hourly rate £27.31 £17.72 £29.15
Median % change year-on-year +54.13% -39.21% +53.42%
75th Percentile £58.34 £45.00 £45.54
90th Percentile £83.96 £57.50 £65.00
England median hourly rate £29.02 £37.18 £37.50
% change year-on-year -21.95% -0.85% +50.00%

Incident Management
Job Vacancy Trend in the North of England

Job postings citing Incident Management as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Incident Management in the North of England

Incident Management
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Incident Management in the North of England.

Daily rate trend for Incident Management in the North of England

Incident Management
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Incident Management in the North of England over the 6 months to 12 May 2025.

Daily rate histogram for Incident Management in the North of England

Incident Management
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Incident Management in the North of England.

Hourly rate trend for Incident Management in the North of England

Incident Management
Hourly Rate Histogram in the North of England

Hourly rate distribution of jobs citing Incident Management in the North of England over the 6 months to 12 May 2025.

Hourly rate histogram for Incident Management in the North of England

Incident Management
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North of England region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +22 45 £418 -20.38% 53
Yorkshire +15 44 £450 -22.68% 59
North East - 7 £550 - 12
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (8.79%) SharePoint
2 4 (4.40%) Confluence
3 2 (2.20%) CICS
4 1 (1.10%) IIS
4 1 (1.10%) Microsoft Exchange
Applications
1 17 (18.68%) Microsoft Office
2 3 (3.30%) Microsoft Excel
2 3 (3.30%) Microsoft PowerPoint
Business Applications
1 7 (7.69%) Kondor
2 1 (1.10%) Oracle EBS
Cloud Services
1 27 (29.67%) Microsoft 365
2 18 (19.78%) Entra ID
3 9 (9.89%) AWS
4 7 (7.69%) Azure
5 4 (4.40%) GCP
5 4 (4.40%) IaaS
6 3 (3.30%) Apigee
7 1 (1.10%) Amazon CloudWatch
7 1 (1.10%) Amazon EC2
7 1 (1.10%) Amazon EKS
7 1 (1.10%) AWS CloudFormation
7 1 (1.10%) AWS CodePipeline
7 1 (1.10%) AWS Step Functions
7 1 (1.10%) Azure DevOps
7 1 (1.10%) Azure Sentinel
7 1 (1.10%) GitHub
7 1 (1.10%) GitHub Actions
7 1 (1.10%) Nutanix
7 1 (1.10%) Serverless
7 1 (1.10%) Virtual Private Cloud
Communications & Networking
1 4 (4.40%) DHCP
1 4 (4.40%) DNS
2 3 (3.30%) ADSL
2 3 (3.30%) Broadband
2 3 (3.30%) PSTN
3 1 (1.10%) BGP
3 1 (1.10%) Cisco ASA
3 1 (1.10%) Cisco Firepower
3 1 (1.10%) EIGRP
3 1 (1.10%) Firewall
3 1 (1.10%) HSRP
3 1 (1.10%) IPsec
3 1 (1.10%) Network Security
3 1 (1.10%) OSPF
3 1 (1.10%) Remote Desktop
3 1 (1.10%) SSL
3 1 (1.10%) TCP/IP
Database & Business Intelligence
1 2 (2.20%) DB2
1 2 (2.20%) MongoDB
1 2 (2.20%) NoSQL
2 1 (1.10%) DynamoDB
Development Applications
1 7 (7.69%) JIRA
2 4 (4.40%) Jenkins
2 4 (4.40%) ScriptRunner
3 3 (3.30%) CircleCI
3 3 (3.30%) Cypress.io
3 3 (3.30%) GitLab
4 1 (1.10%) Git
4 1 (1.10%) Selenium
General
1 42 (46.15%) Social Skills
2 18 (19.78%) Inclusion and Diversity
2 18 (19.78%) Retail
3 14 (15.38%) Analytical Skills
4 7 (7.69%) Banking
5 6 (6.59%) Finance
6 4 (4.40%) Public Sector
7 2 (2.20%) Presentation Skills
8 1 (1.10%) Documentation Skills
8 1 (1.10%) Financial Institution
8 1 (1.10%) Military
Job Titles
1 17 (18.68%) Analyst
1 17 (18.68%) Support Manager
2 13 (14.29%) IT Manager
3 12 (13.19%) 1st Line Support
4 11 (12.09%) 1st Line Support Manager
4 11 (12.09%) IT Support
4 11 (12.09%) IT Support Manager
4 11 (12.09%) Senior
4 11 (12.09%) Service Analyst
4 11 (12.09%) Service Desk Analyst
5 9 (9.89%) Support Engineer
6 8 (8.79%) Consultant
7 7 (7.69%) Applications Engineer
7 7 (7.69%) Applications Support
7 7 (7.69%) Applications Support Engineer
8 6 (6.59%) Infrastructure Engineer
8 6 (6.59%) Support Assistant
9 5 (5.49%) IT Consultant
9 5 (5.49%) Systems Engineer
9 5 (5.49%) Systems Support
Libraries, Frameworks & Software Standards
1 3 (3.30%) GraphQL
1 3 (3.30%) Node.js
1 3 (3.30%) Playwright
1 3 (3.30%) Puppeteer
1 3 (3.30%) React
1 3 (3.30%) RESTful
2 2 (2.20%) OAuth
3 1 (1.10%) ARM Templates
3 1 (1.10%) Lambda Expressions
3 1 (1.10%) pytest
Miscellaneous
1 17 (18.68%) iPhone
1 17 (18.68%) Smartphone
2 10 (10.99%) Management Information System
3 7 (7.69%) SWIFT Messaging Network
4 4 (4.40%) Cloud Native
5 3 (3.30%) CCTV
5 3 (3.30%) Security Operations Centre
6 2 (2.20%) CMDB
6 2 (2.20%) Data Protection Act
6 2 (2.20%) Mainframe
6 2 (2.20%) Self-Motivation
7 1 (1.10%) Analytical Mindset
7 1 (1.10%) Clustering
7 1 (1.10%) Driving Licence
7 1 (1.10%) VSAM
Operating Systems
1 17 (18.68%) Mac OS
2 15 (16.48%) Windows
3 8 (8.79%) Unix
3 8 (8.79%) Windows 10
4 4 (4.40%) Linux
5 3 (3.30%) Windows Server
6 1 (1.10%) AIX
6 1 (1.10%) CentOS
6 1 (1.10%) Oracle Linux
6 1 (1.10%) Red Hat Enterprise Linux
6 1 (1.10%) VMS
6 1 (1.10%) Windows Server 2016
Processes & Methodologies
1 46 (50.55%) ITIL
2 29 (31.87%) Customer Service
3 27 (29.67%) Service Management
4 25 (27.47%) ITSM
5 17 (18.68%) Mobile Device Management
6 16 (17.58%) Problem-Solving
7 12 (13.19%) Root Cause Analysis
8 11 (12.09%) Infrastructure as Code
9 10 (10.99%) DevOps
10 9 (9.89%) Agile
10 9 (9.89%) CI/CD
10 9 (9.89%) Service Delivery
10 9 (9.89%) Test Automation
11 8 (8.79%) Observability
12 7 (7.69%) Cash Management
12 7 (7.69%) Change Management
12 7 (7.69%) Continuous Improvement
12 7 (7.69%) Incident Response
12 7 (7.69%) Migration
13 6 (6.59%) Microservices
Programming Languages
1 12 (13.19%) SQL
2 9 (9.89%) Python
3 6 (6.59%) Bash
4 5 (5.49%) Java
4 5 (5.49%) PowerShell
5 4 (4.40%) Groovy
5 4 (4.40%) TypeScript
6 2 (2.20%) Kusto Query Language
7 1 (1.10%) COBOL
7 1 (1.10%) JCL
Qualifications
1 14 (15.38%) Security Cleared
2 12 (13.19%) SC Cleared
3 4 (4.40%) BPSS Clearance
4 3 (3.30%) Degree
4 3 (3.30%) Microsoft Certification
5 2 (2.20%) ITIL Foundation Certificate
6 1 (1.10%) CCNA
6 1 (1.10%) Cisco Certification
6 1 (1.10%) CISM
6 1 (1.10%) CISSP
6 1 (1.10%) ISO 27001 Lead Auditor
6 1 (1.10%) ISO 27001 Lead Implementer
6 1 (1.10%) Network+ Certification
Quality Assurance & Compliance
1 8 (8.79%) SLA
2 2 (2.20%) QA
3 1 (1.10%) GDPR
3 1 (1.10%) GRC
3 1 (1.10%) ISO/IEC 27001
3 1 (1.10%) NCSC
3 1 (1.10%) NIST
3 1 (1.10%) PCI DSS
3 1 (1.10%) SOC 2
System Software
1 30 (32.97%) Active Directory
2 4 (4.40%) VMware Infrastructure
3 3 (3.30%) Docker
4 2 (2.20%) Virtual Machines
4 2 (2.20%) VMware ESXi
4 2 (2.20%) VMware NSX
Systems Management
1 17 (18.68%) Jamf Pro
2 6 (6.59%) Terraform
3 5 (5.49%) Prometheus
4 4 (4.40%) Grafana
4 4 (4.40%) Kubernetes
5 3 (3.30%) Ansible
6 2 (2.20%) Nagios
6 2 (2.20%) Systems Management Server (SMS)
6 2 (2.20%) ZABBIX
7 1 (1.10%) Docker Swarm
7 1 (1.10%) Nessus
7 1 (1.10%) SCCM
Vendors
1 39 (42.86%) ServiceNow
2 33 (36.26%) Microsoft
3 17 (18.68%) Apple
4 7 (7.69%) Bloomberg
4 7 (7.69%) Refinitiv
4 7 (7.69%) Sybase
5 4 (4.40%) Atlassian
5 4 (4.40%) VMware
6 3 (3.30%) Google
6 3 (3.30%) PagerDuty
6 3 (3.30%) Salesforce
7 2 (2.20%) IBM
7 2 (2.20%) Infoblox
7 2 (2.20%) Oracle
7 2 (2.20%) SolarWinds
8 1 (1.10%) CyberArk
8 1 (1.10%) HP
8 1 (1.10%) Qualys
8 1 (1.10%) Varonis
8 1 (1.10%) Veeam