of ours is seeking an experienced UC Tech to join their dynamic team. Create/update/resolve unclear problems and issues faced, utilizing a broad knowledge of the network archiect, utilizing the Service Now platform Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location incidents Execute network operations to include configuration … Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks. Work directly with customers, UC stakeholders, and leaders internal and external to the organization across multiple areas to ensure maximum network availability to minimize or eliminate mission and operational impact. Proactively monitor network alarms across platform specific networkmanagement tools. Support all customers to include providing global … resolution of all customer-initiated tickets Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined Proactively monitor network alarms across platform specific networkmanagement tools. Record, assess, track, and monitor incident tickets escalated to operational infrastructure. Utilize incident management applications to document all aspects More ❯
leadership. As the Technology Lead , you will oversee the technology infrastructure, lead a high-performing local support team, and ensure the smooth operation of remote offices. Your expertise in networkmanagement, Audio Visual (AV) systems, and cloud technologies will be key to optimizing our IT ecosystem. This role is based in London , home to our largest European office … our technology landscape. Key Responsibilities: Strategic Leadership: Define and execute technology strategies to enhance efficiency and innovation. Operational Excellence: Maintain and improve IT infrastructure, ensuring reliability and security. Team Management: Lead and mentor a local support team, fostering a culture of excellence and collaboration. Issue Resolution & Escalation: Proactively track, troubleshoot, and escalate issues as needed. AV & Cloud Expertise: Manage … years of experience in a technology leadership role, with a focus on support and infrastructure management. > Proven experience in opening and maintaining remote offices. > Strong knowledge of networkmanagement, AV systems, and cloud technologies. > Excellent leadership, communication, and problem-solving skills. > Ability to work effectively in a fast-paced, dynamic environment. Skills: > Network infrastructure and security > Audio More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
with a security focus to join its IT team. This role involves managing and enhancing both on-premises and cloud-based infrastructure, with a strong emphasis on Linux environments, networkmanagement, and security best practices. You'll support day-to-day operations, contribute to infrastructure projects, and work closely with security leadership. Key Responsibilities: NetworkManagement … Nagios, Zabbix, or SolarWinds to ensure high availability and performance. Documentation & Compliance: Maintain accurate documentation and support compliance standards. Person Specification: Experience: 3–5 years in infrastructure engineering or network administration. Hands-on Linux server management experience. Familiarity with cloud platforms and hybrid environments (AWS, Azure, Wasabi – desirable). Technical Skills: Networking: Strong grasp of TCP/IP … VLANs, DNS, DHCP. Linux: Deep experience with Ubuntu or similar. Virtualisation: Familiarity with VMware, KVM, and Proxmox. Cloud: Understanding of cloud security, permissions, and utilisation. Security: Exposure to vulnerability management, IDS/IPS systems, and general infrastructure hardening. Automation: Scripting skills in Bash or Python. Threat Hunting: Some exposure to Wazuh and firewall analytics (training provided if needed). More ❯
technical support. On-site only, no telework. Collaborate with key personnel to verify and maintain appropriate storage requirements for classified material. Coordinate and fulfill all monthly and annual COMSEC management tasks and deliverables. Track program Controlled Cryptographic Item (CCI) equipment and rekey status across multiple systems. Maintain the operation of primary GemOne workstations, working closely with system administrators to … apply required updates and enforce security controls. Manage and support Tactical FASTLANE (TACLANE) network operations. Provide technical troubleshooting support across secure communications systems. Oversee TACLANE configuration management to ensure compliance with operational and security protocols. Education: Bachelor's degree in any discipline. Required Certification: • DoD 8570.01-M in accordance with (IAW) DFARS Baseline Certification, minimum IAT Level III. … years of full-time professional experience in the following skillsets/disciplines: o Collaboration with key personnel to verify appropriate storage requirements. o Coordination with monthly and annual COMSEC management requirements. o Tracking program CCI equipment and rekey status. o Tactical FASTLANE (TACLANE) network management. o Troubleshooting support; and o TACLANE configuration management Active TS/SCI More ❯
among the first 25 applicants Wintel Systems Administrator - Platform Manager - Must have an Active DV Clearance Are you a technical expert with a strong background in Windows systems and networkmanagement ? Do you thrive in high-pressure environments , prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make a real … impact , collaborate with a dynamic team, and support global customers in challenging environments, this could be your next move! Your Role Maintain and support a Windows-based Live Service Network with various hosted applications. Provide 3rd Line technical support, troubleshooting and resolving issues efficiently. Work within configuration and change management policies to ensure smooth operations. Collaborate with different … departments to maintain network security. Ensure all processes, procedures, and work instructions are followed. Keep accurate records of network components, maintenance activities, and inventory. Provide on-call technical support on a rotational basis (1 week in 3). What You Need Strong knowledge of Windows systems Good understanding of networks Experience running and maintaining a monthly security patching More ❯
arise. As part of the position, the engineer will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. In addition, the Engineer will manage a personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. The engineer will also … jobs including printer support Support of Client Access and IBM Access Client Solutions desktop applications PowerVM and Virtualization of Power systems Application of PTFs, CUMs, system saves, and IPL management Support of system backups using IBMi, Carbonite and other tape functions Maintain system High Availability/DR readiness using iTerHA Manage vendor relationships for IBMi solutions and participate in … of third-party system applications Experience in a datacenter environment Gather requirements, design, and deploy server-based solutions to meet business needs. Configure partitions and systems using the Hardware Management Console (HMC) Assist in regulatory audit (PCI, HIPAA, etc.) remediation Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case managementMore ❯
Based 5x per week in London! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global NetworkManagement, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals … and not restrictive in nature Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to … the client as required Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems Coordinates timely repair of PC computer equipment covered More ❯
late shifts (11:30–20:00), and one week of three 12-hour shifts (Friday to Sunday) followed by four days off. As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network … Joining us as a Technical Service Technician 12m FTC As a Technical Service Technician, you’ll play a key role in providing exceptional customer support by troubleshooting and resolving network issues. Working within a well-defined process, you’ll use logical thinking to diagnose and resolve faults efficiently, ensuring minimal disruption for customers. You’ll also proactively monitor our … networkmanagement system to help prevent future incidents, collaborating with the wider Service Desk and NOC teams. You’ll receive a salary of circa £27,000 per annum , plus a shift allowance , performance-related bonus, and a range of benefits designed to support your financial, physical and mental wellbeing. This is some of what you can expect to More ❯
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready … people! Joining us as aTechnical Service Technician 12m FTC As a Technical Service Technician, you'll play a key role in providing exceptional customer support by troubleshooting and resolving network issues. Working within a well-defined process, you'll use logical thinking to diagnose and resolve faults efficiently, ensuring minimal disruption for customers. You'll also proactively monitor our … networkmanagement system to help prevent future incidents, collaborating with the wider Service Desk and NOC teams. You'll receive a salary of circa £27,000 per annum , plus a 7.5% shift allowance , performance-related bonus, and a range of benefits designed to support your financial, physical and mental wellbeing. This is some of what you can expect More ❯
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready … people! Joining us as aTechnical Service Technician 12m FTC As a Technical Service Technician, you'll play a key role in providing exceptional customer support by troubleshooting and resolving network issues. Working within a well-defined process, you'll use logical thinking to diagnose and resolve faults efficiently, ensuring minimal disruption for customers. You'll also proactively monitor our … networkmanagement system to help prevent future incidents, collaborating with the wider Service Desk and NOC teams. You'll receive a salary of circa £27,000 per annum , plus a 7.5% shift allowance , performance-related bonus, and a range of benefits designed to support your financial, physical and mental wellbeing. This is some of what you can expect More ❯
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready … people! Joining us as aTechnical Service Technician 12m FTC As a Technical Service Technician, you’ll play a key role in providing exceptional customer support by troubleshooting and resolving network issues. Working within a well-defined process, you’ll use logical thinking to diagnose and resolve faults efficiently, ensuring minimal disruption for customers. You’ll also proactively monitor our … networkmanagement system to help prevent future incidents, collaborating with the wider Service Desk and NOC teams. You’ll receive a salary of circa £27,000 per annum , plus a 7.5% shift allowance , performance-related bonus, and a range of benefits designed to support your financial, physical and mental wellbeing. This is some of what you can expect More ❯
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global NetworkManagement, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at … assigned by the Vice President of Sales in conjunction with individual performance goals and objectives. Basic guidelines include: Meet or exceed revenue goals as established by the Thrive Senior Management Team through direct (75%+) and indirect ( Customer Contract negotiations to attain quota, within pre-approved gross margin parameters Understand and articulate the company's value proposition through a … prospects at client locations (up to 20% travel outside the territory may be required, most likely within continental Europe.) Timely completion of required paperwork and reports Additional duties, upon management request Qualifications Required: 5 to 10 years Minimum, Technical Sales Experience Excellent grammar, written and oral communication skills High-level understanding of computer networking technology and industry trends Experience More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
Endeavour Recruitment Solutions
VoIP Systems Architect/Systems Administrator Country: United Kingdom Location: Southampton Sector: IT Management Salary: GBP £40,000.00-£60,000.00 per year Job Type: Permanent Our client, a rapidly expanding telecommunications provider, has an exciting opportunity for a skilled, ambitious Systems Architect/Systems Administrator to join the team offering real career progression with the possibility of progressing into … Systems Administrator Systems Architect, you will help to manage and scale the core infrastructure and systems. Responsibilities: Manage VoIP systems with Kamailio, Asterisk & FS Scale cloud communications systems & infrastructure Management of bare metal servers, VPS's and containers Networkmanagement of core data centre infrastructure Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS More ❯
we have today as well as find answers to some of our industry’s bigger long-term challenges. Are you passionate about data and driving positive change in wastewater networkmanagement? Our Tactical Asset Planning (Investment planning) team are working day in day out to make it happen. If you want to do more because you care, we … Engineer to help us unify and optimise our tactical asset planning. This cross-cutting role offers a unique opportunity to contribute across various facets of our Collaborative Tactical Asset Management (CTAM) approach, from solution development and asset management to sponsorship of initiatives and data-driven decision-making. Do you have a blend of some of the relevant skills … join our newly re-structured CTAM team within the Tactical Asset Planning function. This role is crucial in supporting our shift towards a unified, data-driven approach to asset management in waste networks. As an Assistant Asset Engineer, you'll play a central role in bringing together diverse perspectives and information to make informed decisions about our asset investments. More ❯
assess performance and security gaps. Collaborate with stakeholders to define technical requirements and align solutions. Design and implement migration strategies for firewall technologies, ensuring minimal disruption. Engage closely with NetworkManagement partners to facilitate smooth delivery of firewall solutions. utilise your expertise in Check Point R81/R82 and Cisco ASA for command-line configurations. Provide technical guidance … on best practises for network security and maintenance. Essential Skills: Proven experience in Networking, including configuration and maintenance. Strong command of Network Analysis and Security protocols. Command line proficiency in Cisco ASA configuration. Extensive experience with Check Point R81 and a preference for R82. Familiarity with Fortinet products is advantageous. Previous experience in the UK Financial sector is … a plus. If you are a proactive Firewall Engineer with a sharp eye for detail and a passion for enhancing network security, we want to hear from you! Apply now and take the next step in your career with our client. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being More ❯
late shifts (11:30–20:00), and one week of three 12-hour shifts (Friday to Sunday) followed by four days off. As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be. Job Description This hybrid role offers a great balance … late shifts (11:30–20:00), and one week of three 12-hour shifts (Friday to Sunday) followed by four days off. As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network … Joining us as a Technical Service Technician 12m FTC As a Technical Service Technician, you’ll play a key role in providing exceptional customer support by troubleshooting and resolving network issues. Working within a well-defined process, you’ll use logical thinking to diagnose and resolve faults efficiently, ensuring minimal disruption for customers. You’ll also proactively monitor our More ❯
love to have you join us! About the Role As an Optical Technical Support Engineer , you will be responsible for providing technical support and performing maintenance activities on telecommunications network equipment, specifically related to NMS (NetworkManagement System) technologies, WDM products, and OTN products. You will join our dynamic SM Optics team , a company that has been … site at the customer's premises. Operate in a highly dynamic environment such as the TAC (Technical Assistance Center), with a strong focus on customer satisfaction. Understand and troubleshoot network issues using tools such as traceroute, ping, netstat, etc. Perform basic testing on the networkmanagement system. Key Requirements Bachelor's degree in Electronic Engineering, Telecommunications, or More ❯
Get AI-powered advice on this job and more exclusive features. About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global NetworkManagement, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on … ability to quickly learn new technologies. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients Analyze and document an unfamiliar client/server network environment while assessing the quickest path to resolution Assisting project teams in onboarding new clients and O365 and Sharepoint migrations Perform rapid analysis of workstation level incidents and consistently … etc. Proven expertise integrating with Excel plug-ins Basic networking knowledge of routers, firewalls, and switches Working knowledge of spyware and malware removal tools Strong knowledge of mobile device management Powershell scripting GPO Creation & Active Directory Management Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J More ❯
civil engineering and associated infrastructure projects across Scotland with cumulative values in excess of £1bn. Amey manages a substantial portion of Transport Scotland’s assets through the trunk road NetworkManagement Contracts. In addition to these long-term asset management contracts, we have a diverse portfolio of major roads, bridges, transportation and civil design projects with National … experience of using relevant Geotechnical design software and enthusiasm to learn new skills. Experienced in undertaking project related tasks associated with health, safety and welfare, e.g. Construction (Design and Management) Regulations. What we can offer you: At Amey, we recognise that our biggest asset is our people. That’s why when you join us, we offer flexibility, career development … flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you. Wellbeing – Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing More ❯
Forward Networks is revolutionizing the way large networks are managed. The Forward Enterprise platform delivers a vendor-agnostic "digital twin" of the network, based on a mathematical model. The platform scales to support hundreds of thousands of network devices, whether cloud, hybrid cloud, or on-prem. It serves as a single source of truth for the network, enabling network operators to instantly verify security posture, accelerate troubleshooting, avoid outages, and modernize network management. Over the past few years, Forward Networks has received tremendous industry recognition, including “Cool Vendor in Enterprise Networking” by Gartner, “Product of the Year” by Cloud Computing, “Enterprise Cloud Computing Software of the Year,” and has been named to Fortune’s … Best Workplaces in the Bay Area” list. The company was founded by four Stanford PhD graduates who saw a massive opportunity to improve network operations. Investors include Andreessen Horowitz, Threshold Ventures, and Goldman Sachs. Forward Networks is looking for a Systems (Sales) Engineer Do you want to create a category and help build a special company? Do you want More ❯
will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep … things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Provide or support rapid network fault resolution within SLA, ideally before critical service impact. Take proactive ownership of technical issues across the network environment, coordinating with Service … Desks to ensure accurate incident handling and escalation to the appropriate resolution team, including diagnostics and impact assessments. Investigate network issues using monitoring tools to prevent service disruption. Escalate incidents per the Operational Procedures Document. Build and maintain strong relationships with key customer stakeholders. Actively contribute to the continuous improvement programme by sharing insights from daily operations. Perform additional More ❯
will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep … things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Provide or support rapid network fault resolution within SLA, ideally before critical service impact. Take proactive ownership of technical issues across the network environment, coordinating with Service … Desks to ensure accurate incident handling and escalation to the appropriate resolution team, including diagnostics and impact assessments. Investigate network issues using monitoring tools to prevent service disruption. Escalate incidents per the Operational Procedures Document. Build and maintain strong relationships with key customer stakeholders. Actively contribute to the continuous improvement programme by sharing insights from daily operations. Perform additional More ❯
will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep … things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Provide or support rapid network fault resolution within SLA, ideally before critical service impact. Take proactive ownership of technical issues across the network environment, coordinating with Service … Desks to ensure accurate incident handling and escalation to the appropriate resolution team, including diagnostics and impact assessments. Investigate network issues using monitoring tools to prevent service disruption. Escalate incidents per the Operational Procedures Document. Build and maintain strong relationships with key customer stakeholders. Actively contribute to the continuous improvement programme by sharing insights from daily operations. Perform additional More ❯
will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep … things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Provide or support rapid network fault resolution within SLA, ideally before critical service impact. Take proactive ownership of technical issues across the network environment, coordinating with Service … Desks to ensure accurate incident handling and escalation to the appropriate resolution team, including diagnostics and impact assessments. Investigate network issues using monitoring tools to prevent service disruption. Escalate incidents per the Operational Procedures Document. Build and maintain strong relationships with key customer stakeholders. Actively contribute to the continuous improvement programme by sharing insights from daily operations. Perform additional More ❯
tasks. Technical Skills and Competencies: Familiarity with Intel-based hardware. Experience with Windows and Mac OS environments. Knowledge of iOS, Android, and MDMs like Intune and Knox. Understanding of network devices (Layer 1, 2, 3). Proficiency with MS Office. Experience with Active Directory, group policies, SCCM, and Altris. Customer-focused approach with strong communication skills. Analytical, methodical, and … incidents to resolution. Role-Specific Knowledge and Expertise: PC building and repair. Patch management. Onsite diagnosis and resolution of desktop issues. Collaboration with third-level support to prevent downtime. Networkmanagement and changes. Support server and workstation patching for security. Maintain network systems documentation. Meet SLA performance standards. Effective escalation and issue reporting. Proactive problem anticipation and More ❯