MSP Level 3 Technician
- Hiring Organisation
- TeamLogic IT, Danbury, CT
- Location
- Danbury, Connecticut, United States
- Employment Type
- Permanent
- Salary
- USD Annual
team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment. Responsibilities: Technical Support: Provide advanced technical support … Zendesk. Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization. Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion. Communication ...