Desktop Support Technician I
- Hiring Organisation
- Makpar
- Location
- Denver, Colorado, United States
- Employment Type
- Permanent
- Salary
- USD Annual
responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Role Responsibilities: Provide first-level and second-level onsite and remote support for desktops, laptops … with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Soft Skills: Strong communication, customer service, and problem-solving abilities. Security Clearance: Ability to obtain and maintain a Public Trust clearance. Compliance: Must adhere to DOL and federal IT security standards. Additional ...