IT Onsite Technical Support Engineer (Brighton)
- Hiring Organisation
- Focus Group
- Location
- Brighton, England, United Kingdom
stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health checks, mentoring colleagues, and driving automation. Your … platforms Experience with vulnerability and patch management processes Awareness of frameworks like Cyber Essentials or ISO 27001 Professional capabilities: Exceptional analytical and problem-solving abilities with a methodical troubleshooting approach Strong customer service orientation—you can translate technical complexity into clarity Effective time management and prioritisation in fast ...