. Oversee backups and DR in partnership with IT Operations. Administer licenses, roles, and capacity planning. Service operations: Act as L2/L3 support for ERP incidents, lead problem management, and maintain knowledge articles for recurring issues. Change & releasemanagement: Maintain a single ERP backlog and chair the Change Advisory Board. Plan, test, and deploy patches/… upgrades. Maintain regression testing evidence, release calendars, and documentation. Security & compliance : Design and maintain roles and segregation of duties. Conduct regular access reviews, support audits, and ensure policy compliance. Process & data stewardship: Define and maintain master data standards, ownership, and controls. Align business processes to standard ERP capabilities and drive continuous improvement in data quality. Integrations & reporting: Own the … ERP interface catalogue and integration runbooks. Coordinate builds with developers/partners, monitor data flows, and ensure accuracy for analytics platforms (e.g., Qlik). Vendor & partner management: Manage ERP and middleware vendors, monitor SLAs, and handle escalations. Support budgeting and vendor roadmap alignment with business goals. Training & adoption: Develop and distribute user communications, guides, and training. Build a network More ❯
. Oversee backups and DR in partnership with IT Operations. Administer licenses, roles, and capacity planning. Service operations: Act as L2/L3 support for ERP incidents, lead problem management, and maintain knowledge articles for recurring issues. Change & releasemanagement: Maintain a single ERP backlog and chair the Change Advisory Board. Plan, test, and deploy patches/… upgrades. Maintain regression testing evidence, release calendars, and documentation. Security & compliance : Design and maintain roles and segregation of duties. Conduct regular access reviews, support audits, and ensure policy compliance. Process & data stewardship: Define and maintain master data standards, ownership, and controls. Align business processes to standard ERP capabilities and drive continuous improvement in data quality. Integrations & reporting: Own the … ERP interface catalogue and integration runbooks. Coordinate builds with developers/partners, monitor data flows, and ensure accuracy for analytics platforms (e.g., Qlik). Vendor & partner management: Manage ERP and middleware vendors, monitor SLAs, and handle escalations. Support budgeting and vendor roadmap alignment with business goals. Training & adoption: Develop and distribute user communications, guides, and training. Build a network More ❯
Business Analyst – Application & Vendor Selection (Product Management Systems) - £500 per day - Outside IR35 - Hybrid - 3 Months initial contract We’re seeking an experienced Business Analyst to support the selection and implementation of a new Product Management application for a global FMCG organisation. This role will play a key part in gathering requirements, mapping processes, and supporting vendor evaluation … while also contributing to the wider lifecycle management of business-critical applications. Key Responsibilities - Gather and document detailed business requirements for the selection and configuration of a new product management application. Map current and future-state processes across the product management lifecycle to support application selection and implementation. Provide IT input into the RFP process, working closely … across global teams. Analyse proposed changes to assess their impact, feasibility and priority. Translate business requirements into functional specifications, ensuring global applications are updated accurately. Assist in change and releasemanagement, ensuring deployments are well planned and communicated. Troubleshoot application issues when needed, working with third-party vendors to ensure timely resolution. Skills & Experience - Proven experience as a More ❯
Leidos heritage companies pioneered the development of air traffic control systems in the United States more than 50 years ago. While in the UK, our involvement in air traffic management began with NATS in the early 1990 starting with the development of the current in-service systems. Today Leidos systems handle 75 per cent of the air traffic in … to-day activities across a multi-disciplined team Ensure engineering processes and software assurance standards have been followed Contribute to architecture, design and software solutions/recommendations Change and releasemanagement Technical risk and opportunity management Liaise with other disciplines i.e., systems engineering and formal test, as well as management and Team Leadership Work Package Management … with other Stakeholders Excellent verbal and written communication using e-mail, presentations and reports Ability to build effective working relationships with the team, internal and external stakeholders Strong time management and organisational skills Desired Skills: Experience in developing Software solutions using 1st (1GL) through 3rd (3GL) generation languages (e.g. ADA 83/95, C, C++ ) Experience of delivering real More ❯
Role: Change Manager Location - Atlanta GA or Bellevue WA (3 to 5Days onsite) Must Have Skills - Skill 1 - Yrs of Exp - Change Management Skill 2 - Yrs of Exp - Security Changes Skill 3 - Yrs of Exp - Networking Role Overview The Change Manager is responsible for the governance, approval, and safe execution of all changes across non-production environments (QAT, UAT … and delivery teams to align approved changes with environment readiness and maintain stability, compliance, and transparency throughout the process. Key Responsibilities Change Governance & Control • Own the ITIL-based change management process for non-production environments (NPEs). • Review and assess Requests for Change (RFCs), including impact analysis, approvals/rejections, rollback/back-out strategies, and automated verifications. • Map … Change Oversight • Validate SIS dependencies and external vendor integrations in non-prod. • Assess third-party risks, SLAs, and fallback strategies. Required Skills & Experience • 6-8 years in Change/ReleaseManagement with exposure to infra, network, and security changes. • Strong ITIL Change Management expertise; proven experience running CABs. • Hands-on prior working experience with CI/CD More ❯
bar on standards, security, reliability, observability, and quality. Responsibilities Design, develop, and support web applications deployed to support the data platform. Own full stack development for tools supporting data management across the full lifecycle, including ingest monitoring, curation, releasemanagement, data quality monitoring, and user access control. Build and support components to manage ingest from and monitor … from Oxford Nanopore NGS devices). Design, develop, and maintain platform tools to help bioinformaticians and science teams discover, understand, and access data (e.g., pathogen data catalogue, quality dashboards, management information reporting). Support innovation efforts by exploring new technologies such as vector databases to enable search and AI use cases. Design, develop, and maintain highly performant, scalable, and … Docker. Experience working with streaming technologies (Kafka). Proven experience developing scalable architectures using both containerized and serverless approaches (e.g., Oracle Functions or AWS Lambda). Familiarity with version management and best practices (Git). Experience managing teams and fostering a high-performance, collaborative culture. Understanding of Agile working practices and sprint-based methodologies. Ability to actively contribute to More ❯
of IT initiatives that support strategic transformation across a dynamic professional services environment. This is a dual role combining hands-on project delivery with ownership of the IT change management framework. You will work closely with senior stakeholders, technical teams and business users to ensure projects are delivered on time, within budget and with minimal disruption. You will also … IT projects aligned to business priorities Define scope, objectives and deliverables in collaboration with stakeholders Manage risks, dependencies and resources across multiple initiatives Own and manage the IT Change Management framework in line with ITIL best practice Chair the Change Advisory Board and maintain the forward schedule of change Ensure compliance with ISO27001, GDPR and regulatory obligations Drive user … and training as part of project delivery Build strong relationships across departments and influence at all levels Skills and Experience: Proven experience in IT project and/or change management, ideally within professional services Strong understanding of ITIL processes, particularly Change and ReleaseManagement Excellent stakeholder engagement and communication skills Familiarity with ITSM and project managementMore ❯
company that's empowering people to unlock their digital potential! The Director, Commercial Delivery will lead and optimize our end-to-end operational processes, including pricing, provisioning, and commercial release management. This role is a critical link between our product, finance, sales, and engineering teams, it will be empowered to ensure our go-to-market execution is efficient, accurate … data-driven leader with a deep understanding of the SaaS business model, strong operational skills, and a proven track record of managing complex commercial workflows, coupled with significant change management experience. Job Responsibilities Commercial ReleaseManagement Own the end-to-end launch process for new products, features, and pricing changes. Maintain a commercial release calendar and … accountability, and data-driven decision-making. Knowledge and Experience 7-10 years of experience in operations, or a related field, with at least 4 years in a leadership or management role. Deep expertise in the SaaS business model, including an understanding of recurring revenue, churn, and LTV/CAC. Proven experience in managing software or service provisioning operations and More ❯
Houston, Texas, United States Hybrid / WFH Options
Texas Southern University
on experience in higher education using Ellucian Banner. Experience working with Action Line to troubleshoot and resolve tickets and cases. Experience in a business analytics role including process definition, management and monitoring, releasemanagement, web experience, database, Argos or other BI tools. Experienced in creating Business Requirement Documents, User Requirement and Functional Requirement Specifications. Experienced in creating … Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams. Experience with Data Governance, Data Standards, or other data management business processes. Working/Environmental Conditions: Routine office environment. Sitting or standing in one location much of the time. Some stooping, lifting, or carrying objects light weight may be required. Use of video More ❯
robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring … DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and releasemanagement Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP … and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a More ❯
security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On (SSO), user provisioning, attribute mapping, and ensuring secure authentication flows. Operate and maintain IIS web servers (configuration, SSL certificates, bindings, application … parsing, remediation). Troubleshoot application issues, including performance, integrations (authentication/authorization), availability, and errors; work across teams (infrastructure, security, development, and vendor) to isolate root cause. Assist with releasemanagement: reviewing upgrades/patches, scripting or deploying changes, ensuring robust rollback options, coordinating with QA/UAT. Maintain thorough technical documentation including runbooks, change plans, operational procedures … escalation protocols. Monitor metrics and alerts; ensure SLAs/KPIs (uptime, response/resolution times) are met; manage incident/problem management lifecycle in compliance with our governance. Efficient change management, keeping to regulatory, audit, risk, security requirements. Engage with vendor support: liaising for patches, bug fixes, feature requests, licensing. Possibly provide on-call or out-of-hours More ❯
security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On (SSO), user provisioning, attribute mapping, and ensuring secure authentication flows. Operate and maintain IIS web servers (configuration, SSL certificates, bindings, application … parsing, remediation). Troubleshoot application issues, including performance, integrations (authentication/authorization), availability, and errors; work across teams (infrastructure, security, development, and vendor) to isolate root cause. Assist with releasemanagement: reviewing upgrades/patches, scripting or deploying changes, ensuring robust rollback options, coordinating with QA/UAT. Maintain thorough technical documentation including runbooks, change plans, operational procedures … escalation protocols. Monitor metrics and alerts; ensure SLAs/KPIs (uptime, response/resolution times) are met; manage incident/problem management lifecycle in compliance with our governance. Efficient change management, keeping to regulatory, audit, risk, security requirements. Engage with vendor support: liaising for patches, bug fixes, feature requests, licensing. Possibly provide on-call or out-of-hours More ❯
security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On (SSO), user provisioning, attribute mapping, and ensuring secure authentication flows. Operate and maintain IIS web servers (configuration, SSL certificates, bindings, application … parsing, remediation). Troubleshoot application issues, including performance, integrations (authentication/authorization), availability, and errors; work across teams (infrastructure, security, development, and vendor) to isolate root cause. Assist with releasemanagement: reviewing upgrades/patches, scripting or deploying changes, ensuring robust rollback options, coordinating with QA/UAT. Maintain thorough technical documentation including runbooks, change plans, operational procedures … escalation protocols. Monitor metrics and alerts; ensure SLAs/KPIs (uptime, response/resolution times) are met; manage incident/problem management lifecycle in compliance with our governance. Efficient change management, keeping to regulatory, audit, risk, security requirements. Engage with vendor support: liaising for patches, bug fixes, feature requests, licensing. Possibly provide on-call or out-of-hours More ❯
security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On (SSO), user provisioning, attribute mapping, and ensuring secure authentication flows. Operate and maintain IIS web servers (configuration, SSL certificates, bindings, application … parsing, remediation). Troubleshoot application issues, including performance, integrations (authentication/authorization), availability, and errors; work across teams (infrastructure, security, development, and vendor) to isolate root cause. Assist with releasemanagement: reviewing upgrades/patches, scripting or deploying changes, ensuring robust rollback options, coordinating with QA/UAT. Maintain thorough technical documentation including runbooks, change plans, operational procedures … escalation protocols. Monitor metrics and alerts; ensure SLAs/KPIs (uptime, response/resolution times) are met; manage incident/problem management lifecycle in compliance with our governance. Efficient change management, keeping to regulatory, audit, risk, security requirements. Engage with vendor support: liaising for patches, bug fixes, feature requests, licensing. Possibly provide on-call or out-of-hours More ❯
london (city of london), south east england, united kingdom
Xoriant
security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor interactions. Manage integrations with identity and access management platforms (Okta or similar), including Single Sign-On (SSO), user provisioning, attribute mapping, and ensuring secure authentication flows. Operate and maintain IIS web servers (configuration, SSL certificates, bindings, application … parsing, remediation). Troubleshoot application issues, including performance, integrations (authentication/authorization), availability, and errors; work across teams (infrastructure, security, development, and vendor) to isolate root cause. Assist with releasemanagement: reviewing upgrades/patches, scripting or deploying changes, ensuring robust rollback options, coordinating with QA/UAT. Maintain thorough technical documentation including runbooks, change plans, operational procedures … escalation protocols. Monitor metrics and alerts; ensure SLAs/KPIs (uptime, response/resolution times) are met; manage incident/problem management lifecycle in compliance with our governance. Efficient change management, keeping to regulatory, audit, risk, security requirements. Engage with vendor support: liaising for patches, bug fixes, feature requests, licensing. Possibly provide on-call or out-of-hours More ❯
maintain database solutions (SQL and non-relational), including ORM frameworks (Entity Framework, Dapper, ADO.NET). Conduct unit and integration testing using frameworks like xUnit. Support App Store submission and releasemanagement by ensuring back-end readiness and compliance. Collaboration & Agile Delivery Work closely with Product Owners, Business Analysts, Developers, and Testers to deliver integrated features. Participate in sprint More ❯
maintain database solutions (SQL and non-relational), including ORM frameworks (Entity Framework, Dapper, ADO.NET). Conduct unit and integration testing using frameworks like xUnit. Support App Store submission and releasemanagement by ensuring back-end readiness and compliance. Collaboration & Agile Delivery Work closely with Product Owners, Business Analysts, Developers, and Testers to deliver integrated features. Participate in sprint More ❯
City of London, London, United Kingdom Hybrid / WFH Options
CLS Group
120+ SaaS applications from a technology engagement and BAU aspects. Must have: Experience of being part of BAU, Integration & delivery of SaaS applications in an enterprise landscape. Good stakeholder management experience interacting & managing with multiple technology teams across application development, infrastructure & engineering and application support teams. Good technical background and ability to drive & support cutover plan, activities and plans. … Knowledge of Oracle HCM & Finance modules are a added plus. Good problem-solving skills Strong knowledge of SDLC processes Financial industry experience with experience in releasemanagement, enterprise-wide portfolio interlock management, infrastructure & middleware knowledge. Main duties, responsibilities, and deliverables: Project Activities Taking responsibility of the project delivery activities. This includes: Manage the overall end to end … technology interlock across multiple projects in the application portfolio. Serve as a conduit between different technology teams to ensure all are aligned with stated dependencies, interlock management in line with agreed timeline. Actively work in a multi-vendor environment managing tasks across different technology teams and assist senior technology delivery leads across different projects. Serve as a central point More ❯
120+ SaaS applications from a technology engagement and BAU aspects. Must have: Experience of being part of BAU, Integration & delivery of SaaS applications in an enterprise landscape. Good stakeholder management experience interacting & managing with multiple technology teams across application development, infrastructure & engineering and application support teams. Good technical background and ability to drive & support cutover plan, activities and plans. … Knowledge of Oracle HCM & Finance modules are a added plus. Good problem-solving skills Strong knowledge of SDLC processes Financial industry experience with experience in releasemanagement, enterprise-wide portfolio interlock management, infrastructure & middleware knowledge. Main duties, responsibilities, and deliverables: Project Activities Taking responsibility of the project delivery activities. This includes: Manage the overall end to end … technology interlock across multiple projects in the application portfolio. Serve as a conduit between different technology teams to ensure all are aligned with stated dependencies, interlock management in line with agreed timeline. Actively work in a multi-vendor environment managing tasks across different technology teams and assist senior technology delivery leads across different projects. Serve as a central point More ❯
120+ SaaS applications from a technology engagement and BAU aspects. Must have: Experience of being part of BAU, Integration & delivery of SaaS applications in an enterprise landscape. Good stakeholder management experience interacting & managing with multiple technology teams across application development, infrastructure & engineering and application support teams. Good technical background and ability to drive & support cutover plan, activities and plans. … Knowledge of Oracle HCM & Finance modules are a added plus. Good problem-solving skills Strong knowledge of SDLC processes Financial industry experience with experience in releasemanagement, enterprise-wide portfolio interlock management, infrastructure & middleware knowledge. Main duties, responsibilities, and deliverables: Project Activities Taking responsibility of the project delivery activities. This includes: Manage the overall end to end … technology interlock across multiple projects in the application portfolio. Serve as a conduit between different technology teams to ensure all are aligned with stated dependencies, interlock management in line with agreed timeline. Actively work in a multi-vendor environment managing tasks across different technology teams and assist senior technology delivery leads across different projects. Serve as a central point More ❯
london, south east england, united kingdom Hybrid / WFH Options
CLS Group
120+ SaaS applications from a technology engagement and BAU aspects. Must have: Experience of being part of BAU, Integration & delivery of SaaS applications in an enterprise landscape. Good stakeholder management experience interacting & managing with multiple technology teams across application development, infrastructure & engineering and application support teams. Good technical background and ability to drive & support cutover plan, activities and plans. … Knowledge of Oracle HCM & Finance modules are a added plus. Good problem-solving skills Strong knowledge of SDLC processes Financial industry experience with experience in releasemanagement, enterprise-wide portfolio interlock management, infrastructure & middleware knowledge. Main duties, responsibilities, and deliverables: Project Activities Taking responsibility of the project delivery activities. This includes: Manage the overall end to end … technology interlock across multiple projects in the application portfolio. Serve as a conduit between different technology teams to ensure all are aligned with stated dependencies, interlock management in line with agreed timeline. Actively work in a multi-vendor environment managing tasks across different technology teams and assist senior technology delivery leads across different projects. Serve as a central point More ❯
slough, south east england, united kingdom Hybrid / WFH Options
CLS Group
120+ SaaS applications from a technology engagement and BAU aspects. Must have: Experience of being part of BAU, Integration & delivery of SaaS applications in an enterprise landscape. Good stakeholder management experience interacting & managing with multiple technology teams across application development, infrastructure & engineering and application support teams. Good technical background and ability to drive & support cutover plan, activities and plans. … Knowledge of Oracle HCM & Finance modules are a added plus. Good problem-solving skills Strong knowledge of SDLC processes Financial industry experience with experience in releasemanagement, enterprise-wide portfolio interlock management, infrastructure & middleware knowledge. Main duties, responsibilities, and deliverables: Project Activities Taking responsibility of the project delivery activities. This includes: Manage the overall end to end … technology interlock across multiple projects in the application portfolio. Serve as a conduit between different technology teams to ensure all are aligned with stated dependencies, interlock management in line with agreed timeline. Actively work in a multi-vendor environment managing tasks across different technology teams and assist senior technology delivery leads across different projects. Serve as a central point More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
CLS Group
120+ SaaS applications from a technology engagement and BAU aspects. Must have: Experience of being part of BAU, Integration & delivery of SaaS applications in an enterprise landscape. Good stakeholder management experience interacting & managing with multiple technology teams across application development, infrastructure & engineering and application support teams. Good technical background and ability to drive & support cutover plan, activities and plans. … Knowledge of Oracle HCM & Finance modules are a added plus. Good problem-solving skills Strong knowledge of SDLC processes Financial industry experience with experience in releasemanagement, enterprise-wide portfolio interlock management, infrastructure & middleware knowledge. Main duties, responsibilities, and deliverables: Project Activities Taking responsibility of the project delivery activities. This includes: Manage the overall end to end … technology interlock across multiple projects in the application portfolio. Serve as a conduit between different technology teams to ensure all are aligned with stated dependencies, interlock management in line with agreed timeline. Actively work in a multi-vendor environment managing tasks across different technology teams and assist senior technology delivery leads across different projects. Serve as a central point More ❯
improve dashboards, reports, and KPIs to track business performance and system usage. Facilitate communication between business units, technology teams, and external vendors, ensuring alignment and timely delivery. Support backlog management, capacity tracking, and change impact assessment for CRM initiatives. Create business cases highlighting investment vs return expectations, outlining key success metrics What We Expect From You 3+ years' experience … BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI tracking. Familiarity with Agile and hybrid delivery models, backlog management, and prioritisation techniques (e.g., MoSCoW). Understanding regulatory requirements relevant to CRM systems (GDPR, SOX, FCA). Excellent communication and stakeholder management skills. You'll Be Proactive in … and disciplines, including external vendors. Open to coaching, knowledge sharing, and continuous learning. Able to support both structured and exploratory analysis and development approaches. Technical Exposure CRM platforms, including releasemanagement and feature documentation, those used within a call-centre setting is a plus Understanding of product architecture and data flows well enough to ask the right questions More ❯
improve dashboards, reports, and KPIs to track business performance and system usage. Facilitate communication between business units, technology teams, and external vendors, ensuring alignment and timely delivery. Support backlog management, capacity tracking, and change impact assessment for CRM initiatives. Create business cases highlighting investment vs return expectations, outlining key success metrics What We Expect From You 3+ years’ experience … BPMN, UML), prototyping, and wireframing tools (e.g., Figma). Strong data analysis skills, including dashboard/report creation and KPI tracking. Familiarity with Agile and hybrid delivery models, backlog management, and prioritisation techniques (e.g., MoSCoW). Understanding regulatory requirements relevant to CRM systems (GDPR, SOX, FCA). Excellent communication and stakeholder management skills. You’ll Be Proactive in … and disciplines, including external vendors. Open to coaching, knowledge sharing, and continuous learning. Able to support both structured and exploratory analysis and development approaches. Technical Exposure CRM platforms, including releasemanagement and feature documentation, those used within a call-centre setting is a plus Understanding of product architecture and data flows well enough to ask the right questions More ❯