Volunteer Training & Development Lead (Remote UK)
- Hiring Organisation
- Jobleads-UK
- Location
- United Kingdom
practice. Deliver and oversee training across teams, including the Helpline and Cyber Stalking Team, ensuring consistent standards across digital and live support channels (e.g. SMS, WhatsApp, incoming and outgoing calls and chatbot integration). Embed quality assurance and coaching processes, including periodic competency reviews and evaluation of training impact ...