London, England, United Kingdom Hybrid / WFH Options
Currys
development where data, insight and platform knowledge are required Manage any unexpected data, technical or customer issues as required. Proactively plan to avoid Lead Adobe data optimisation, across email, SMS and supporting automation tools, working with internal and external teams Manage end to end insight process, identifying revenue opportunities within the current marketing platform landscape Increase our self-serve capability More ❯
We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL #J-18808-Ljbffr More ❯
We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: Email Telephone SMS The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL #J-18808-Ljbffr More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ● Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ● Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ● Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ●Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ●Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ●Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ●Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ●Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
City of London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives repeat behaviour. This role sits at the core of our growth strategy, powering better retention, relevance, and repeatability … you’ll do ●Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ●Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes across acquisition, retention, and loyalty ●Own customer segmentation - defining, evolving and activating cohorts across the funnel, in collaboration with stakeholders across … CRM or lifecycle marketing teams in fast-paced digital environments. Digital marketplace experience is valuable but not essential ●Deep understanding of CRM strategy and execution across key channels - email, SMS, WhatsApp - and how they contribute to customer growth and retention ●Highly data-literate with a test-and-learn mindset; comfortable using segmentation, cohort analysis and campaign data to optimise performance More ❯
Act as the primary contact for clients, leading strategic conversations, campaign planning sessions, and delivering actionable post-campaign insights. Campaign Management: Oversee multichannel CRM campaigns (email, push, in-app, SMS), driving continuous testing to optimise performance and customer experience. Data & Reporting: Monitor campaign performance and customer behaviour to develop post-campaign insights to drive continuous improvement. Cross-Functional Collaboration: Partner More ❯
all campaigns Manage and develop a team of CRM Executives and Assistants, setting high standards and supporting their growth Build and maintain a structured CRM calendar across email, push, SMS and onsite channels Collaborate with Product, Games, Design and Compliance to align campaigns with key features and promotional activity Work closely with the Sportsbook CRM Manager to identify and execute More ❯
all campaigns Manage and develop a team of CRM Executives and Assistants, setting high standards and supporting their growth Build and maintain a structured CRM calendar across email, push, SMS and onsite channels Collaborate with Product, Games, Design and Compliance to align campaigns with key features and promotional activity Work closely with the Sportsbook CRM Manager to identify and execute More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
on customer journeys, lifecycle stages, and behavioral cohorts to identify opportunities for targeting and retention. Design and evaluate CRM campaigns, including A/B and holdout tests across email, SMS, push, and loyalty programs. Build frameworks for incrementality, lift analysis, and campaign ROI measurement. Partner with Marketing to establish KPI benchmarks and reporting dashboards. Act as the analytics liaison to More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
on customer journeys, lifecycle stages, and behavioral cohorts to identify opportunities for targeting and retention. Design and evaluate CRM campaigns, including A/B and holdout tests across email, SMS, push, and loyalty programs. Build frameworks for incrementality, lift analysis, and campaign ROI measurement. Partner with Marketing to establish KPI benchmarks and reporting dashboards. Act as the analytics liaison to More ❯
Welcome, In-Life, Cross Sell, Win Back. Utilising client data and insight to determine audience strategies for campaigns and CRM programmes. Developing channel strategy for 121 channels (EM, DM, SMS, App, Web and Connected Paid media). Developing messaging plans and recommendations around personalisation. About you: Approximately 5 years of experience in a CRM role at an agency or in More ❯
the following will be of high value: B2B Multichannel Marketing Hubs or Marketing Automation/Orchestration products - significant advantage Domain expertise regarding one or more marketing channels (e.g. Email, SMS, Mobile Push) User research - including identifying user personas, prototyping, usability testing Collecting and analysing SaaS metrics Apply for this job indicates a required field First Name Last Name Email Phone More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
LeoVegas UK
who thrives on precision, collaboration, and fast-paced delivery. YOU WILL BE RESPONSIBLE FOR: • Managing the end-to-end delivery of CRM campaigns across email, push, in-app, and SMS • Owning the build, QA, scheduling, and deployment of all customer communications • Implementing and maintaining automated and trigger-based journeys to support lifecycle engagement • Collaborating with the Data Strategy team to More ❯
Set and manage the Casino CRM roadmap, balancing quick wins with long-term infrastructure investments. Execution & Optimization Oversee campaign planning, execution, and performance management across all CRM channels (email, SMS, push, in-app, on-site). Ensure a rigorous test-and-learn culture, constantly iterating on segmentation, timing, creative, and channel mix. Collaborate closely with Creative, Promotions, Product, and Acquisition More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
LeoVegas UK
ABOUT THE ROLE As CRM Communications Delivery Team Manager, you’ll play a vital role in the CRM team, owning the execution of campaigns across email, push, in-app, and SMS. Working closely with Marketing, Data Strategy, Creative, Promotions, and More ❯
London, England, United Kingdom Hybrid / WFH Options
ICAEW
ensure every message is clear, consistent, on-brand, and professionally executed. We are responsible for managing the ESP and working with teams to deliver impactful and effective email and SMS communications. Overall purpose of this role of Email Marketing Manager. To manage the strategy and drive the development of ICAEW's email communications and advance the use of personalisation and … direction of the Head of Digital Insight and Communications, this role contributes to ICAEW's digital strategy by: Leading the development and continuous improvement of ICAEW's email and SMS communication strategies, including best practices, automation, segmentation, and personalisation, to ensure effective and innovative engagement with key audiences. Managing and contributing to a wide range of strategic digital projects, aligning … ensure every message is clear, consistent, on-brand, and professionally executed. We are responsible for managing the ESP and working with teams to deliver impactful and effective email and SMS communications. Overall purpose of this role of Email Marketing Manager. To manage the strategy and drive the development of ICAEW's email communications and advance the use of personalisation and More ❯
Watford, England, United Kingdom Hybrid / WFH Options
Harnham
and inform internal and client stakeholders on campaign solutions Understand the capabilities of their ESP and how it can be best used Work across multiple different channels; mainly Email, SMS, and push YOUR SKILLS AND EXPERIENCE An understanding of multiple CRM comms channels is ideal Retail or agency-side experience is a plus Experience with any ESP is needed A More ❯
Mission In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push. Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through … WhatsApp, SMS and through our product experience (including banners, push, content cards and more) Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya’s More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
LeoVegas Group
the CRM Communications Delivery Specialist role at LeoVegas Group As a CRM Communications Delivery Specialist, you’ll be responsible for executing CRM campaigns across email, push, in-app, and SMS channels with precision and consistency. Working as part of a collaborative delivery team, you’ll ensure each campaign is built accurately, tested thoroughly, and deployed on time. This is a … Delivery Team Manager and receive support in building your knowledge of automation, segmentation, and testing. YOU WILL BE RESPONSIBLE FOR: Building, testing, and launching CRM campaigns across email, push, SMS, and in-app Collaborating with Data Strategy to ensure accurate segmentation and audience selection Working with Creative teams to integrate and validate assets Setting up and deploying automated journeys and More ❯
Mission In the Email Marketing Specialist role, your mission is to improve customer lifetime value by designing, building, deploying and optimising our direct communications to customers, through email, WhatsApp, SMS and push. Delivers on a CRM strategy that improves the customer experience for Teya members, progressively improving our delivery with segmentation, communication design, personalisation, analytics and cross-channel synchronisation through … WhatsApp, SMS and through our product experience (including banners, push, content cards and more) Creates and manages CRM campaigns in HubSpot, designing workflows, creating A/B tests, analysing email performance, and optimising campaigns based on data insights Supporting the launch of new products and features, and activating CRM campaigns to existing members to drive cross-sell of Teya’s More ❯
Global Growth team, you'll architect personalised, cross-channel customer journeys that drive measurable business outcomes. You'll own our mobile engagement strategy across push notifications, in-app messaging, SMS, and other mobile touchpoints while collaborating with our broader lifecycle team. Our Lifecycle team sits at the intersection of product adoption and revenue growth. We leverage real-time customer data … you’ll do Architect and implement mobile-first engagement strategies for our customer base Build personalised omnichannel journeys with a strong emphasis on push notifications, in-app messaging, and SMS Develop contextual trigger-based campaigns that respond to user behavior, location, and preferences Implement advanced mobile segmentation strategies using behavioral, transactional, and demographic data Drive experimentation across mobile channels to … for mobile messaging content, timing, frequency, and personalisation Who you are 6+ years of lifecycle marketing experience with at least 3 years focused on mobile channels (push, in-app, SMS) Proven success driving key metrics through mobile-first engagement strategies in a SaaS or fintech environment Deep understanding of mobile user behavior and engagement patterns Experience implementing personalisation at scale More ❯
loveholidays’ Marketing team and the Manage team. The CRM Executive will be responsible for the effective communication with customers across a number of touchpoints and channels such as email, SMS and push. Identify opportunities to optimise the customer post-booking journey through a number of different channels in order to increase our Trustpilot and Customer Satisfaction ratings Manage day to … role Technical competency, including ability to write and edit HTML email templates Experience using platforms such as Iterable, Mailgun, Ortto, Braze, Twilio or similar to create email, push, and SMS campaigns, as well as segmentation using custom data Experience using analytics platforms such as Looker or Tableau to monitor performance, and strong excel skills Collaborative nature and ability to build More ❯
and Shopify to manage, personalise and optimise all CRM activity. You’ll be responsible for growing customer retention and loyalty through intelligent, data-led campaigns. The role spans email, SMS, and first-party data strategy , supporting both premium product sales and high-value service/event participation. Key Responsibilities Build and manage a first-party data strategy, evolving the CRM … a core brand asset Create and optimise automated customer lifecycle journeys – including welcome, cross-sell, loyalty, and win-back flows Deliver campaign and always-on communications via email and SMS using Klaviyo Segment audiences using Shopify data to create personalised communications based on behaviour and intent Craft messaging that supports both technical product details and emotive storytelling Collaborate across e More ❯
and Shopify to manage, personalise and optimise all CRM activity. You’ll be responsible for growing customer retention and loyalty through intelligent, data-led campaigns. The role spans email, SMS, and first-party data strategy , supporting both premium product sales and high-value service/event participation. Key Responsibilities Build and manage a first-party data strategy, evolving the CRM … a core brand asset Create and optimise automated customer lifecycle journeys – including welcome, cross-sell, loyalty, and win-back flows Deliver campaign and always-on communications via email and SMS using Klaviyo Segment audiences using Shopify data to create personalised communications based on behaviour and intent Craft messaging that supports both technical product details and emotive storytelling Collaborate across e More ❯