Technical Support Engineer
- Hiring Organisation
- Precision People
- Location
- NE36, West Boldon, Tyne & Wear, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum
resolving problems Raising quotes for parts, servicing and repairs using internal systems Working closely with field engineers when needed Using Salesforce CRM Installing and setting up software for customers Ensuring all customer issues are resolved quickly and effectively The Right Person - Technical Support Engineer: Experience providing remote … strong IT and network background or experience Strong working knowledge of remote desktop tools Excellent problem-solving and analytical skills. Proficient using a CRM system for caseload management or similar Happy to work in a fully office-based role. Commutable to NE35 postcode daily with use of own vehicle. ...