19 Contract Service Delivery Jobs with Remote Work Options

Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available. The role is to ensure the service delivery and service support processes deliver a 24/… availability of a customer booking service in an effective and cost-efficient manner. Duties: Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets. To increase market penetration and market share of company offerings & collections services To lead, develop and manage the Service Delivery team all who work remotely throughout UK - optimising individual performance towards agreed goals and objectives with the aim of providing an elevated level of service to clients. Responsibility for the development, performance, and delivery of the internal and external customer support for the organisation Take more »

the People Operations Leader in delivering the payroll for c11,000 employees. They will be accountable for and report to senior stakeholders on the service delivered by the payroll team. The role focuses on leading and delivering end to end internal payroll in line with legislation in a timely … management of the team and reporting to stakeholders, a key component of the role is delivering or leading on projects that impact the payroll delivery in the form of legislative, benefit or system changes. Key Accountabilities: * Commitment to supporting the HR Operations Leader - People Services UK&I in delivering … monthly payroll reconciliation. * Ensure that various third-party payment reports including Pensions and Court Orders are processed and reconciled, requesting payments from the Shared Service Facility (SSF) where appropriate. * Ensure the BACS payment is authorised and transmitted within the required deadlines. * Accountable for the Company's compliance with National more »

exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. You will support the Service Manager … and other Delivery Team Leaders in achieving our organisational vision and outcomes. You will manage your team to meet the outcomes of the service delivery plan. You will develop and maintain good working relationships with our range of key stakeholders including statutory partners, service providers, voluntary … section, and customers. Responsibilities: To manage the key strategic relationships of the ICT Service To lead the Schools ICT teams in the delivery of services. To ensure compliance with ICT systems regulations and other relevant statutory and ICT requirements. To ensure strong and effective governance of the Schools more »

mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP … Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products. If you possess a Cisco CCNA/CCNP/CCIP/CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I … Rate: £20 - inside IR35 # Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment more »

Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as … agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »

ServiceNow ITOM Visibility Service Mapping Engineer hybrid West London 6+ Month Contract nside IR35 Rate TBC Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractors, responsible for the rollout of the Service Mapping capability. Core Skills include 1+ year's experience of Configuration Management using ServiceNow, experience … of ServiceNow CMDB data model (CSDM) and ServiceNow ITOM discovery & Service Mapping. Is this something you have experience of or would you know anyone suitable? The roles would be hybrid with approx 2 days a week in the West London office and the rest working from home (so you … Umbrella Day rate you would need (as this will likely be inside IR35) when applying with your CV. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and … delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with … years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact more »

role is a full-time position with WFH options available - minimum of 2-3 days required onsite a week Responsibilities Responsible for the operational delivery of the Apprentice, Graduate and Intern programmes, their associated business requirements, and their inherent educational standards. To develop the early careers talent pipeline including … ensure all Quality Control measures are in place. Regular operational reviews with educational partners to ensure participant performance meets course requirements, and that the service delivery level and course content meets the agreed business needs. Degree Apprentices Define Managers support needed for Degree Apprentices. Define resources needed for more »

Security Cleared (SC) TTLS/ILS Consultants Long Term Programme Bristol Hybrid Working (Up to 3 days in office) £250 - £375 per day (Inside IR35) RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key more »

design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001; 14001; BBA … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied … work Ability to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently more »

line support activities and requests Leading on the quarterly updates ensuring effective planning, engagement, and testing Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support Stakeholder engagement and comms Oversight of systems usage (access … experience of Oracle Fusion SaaS-hosted solution - ideally both ERP and HCM modules (ERP is a higher priority) excellent stakeholder management skills and customer service ethos some exposure to working with offshore support partner teams effective planning and testing software releases to strict timescales Adecco acts as an employment more »

Commercial/Business Development team Develop and maintain good working relationships with Commercial Finance, Operational departments and IT to ensure the effective and efficient service delivery. Fully document processes, including the controls and checks incorporated into the process to ensure we bill right, first time, every time Requirements : Able more »

a proven track record of stakeholder engagement. Your responsibilities will encompass significant stakeholder management across various Estates areas, including finance, asset management, compliance, and service delivery. Proficiency in NEC contracts and contract management tools, along with an experience of real estate and regulatory requirements. Taking Key Account Management Meetings more »

protocols OSPF and BGP. Oversee the Public Sector Network (PSN) certification process. Collaborate with third-party suppliers, particularly BT, to ensure seamless integration and service delivery. Maintain excellent documentation throughout the project lifecycle. Execute network cutovers from old to new services efficiently and with minimal disruption. Utilise experience in more »

journey driving adoption and consumption Requirements Must be able to speak, write and read German Language Very much fluent. Specialization in software product or service delivery to customers with expertise in technical deployments Proven experience in Customer Success within SaaS Manage customer escalations and balance customer expectations Develop more »

purpose/summary Data Analysis: Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Data Modelling: Develop … s data infrastructure, ensuring that data is structured in a way that facilitates analysis and reporting. Predictive Modelling: Build predictive models to forecast future service performance and identify potential issues before they impact service delivery. Data Visualisation: Create data visualisations and dashboards to communicate complex data insights in … analysis and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNow platform to extract, analyse, and visualise data, providing comprehensive insights into service management activities more »

the public including benefits, debt advice, EU settlement scheme and other HMRC services. We also support 69 member organisations across Northern Ireland in the delivery of high-quality advice services by working with them to enhance their standards and service delivery. We act as a voice for the more »

data availability and accuracy. You will extract data from the Datalake using Big Query. You will Build data pipelines from gathered requirements to support delivery of data solutions. You will also track down discrepancies with data across the integration points and report data issues that impact service delivery. more »